Mellow Motors

Mellow Motors and Ric Kellen were highly recommended to me and I would highly recommend them myself.

My experience with Mellow Motors was positive from beginning to end. They were very knowledgeable and felt trustworthy. I also very much appreciated the shuttle to and from work. My friend had referred me, so I received $ 25 off my service; and, they sent her $ 25 within two days… very cool…

Ric and Nick are amazing. They have done quite a bit of work to my 2001 BMW x5 and the car is running great! They are honest and talented. And Liz who runs the office is always a delight. I’m a tough critic and Mellow has my business!

What a breath of fresh air when it comes to BMW service and repair. The Mellow Motors team was efficient, honest and effective in identifying and resolving the issue with my car. I’ll be coming here again.

Great work, great service. Always cheerful and understand the complexities of today’s cars. I trust them implicitly. Plus, the whole cyclists/60’s/hot-rod vibe is too good to pass up.

Staff is friendly, organized, and responsive. Pricing is reasonable. They even offer you a ride wherever you are going when you drop your car off. I like coming here.

Very honest people !!! Don always takes great care of me!!! They have always fixed my car for years and fairly priced !!! Keep up the GREAT work !!

I’ve used Mellow Motors for standard maintenance and everything has been great. Pricing is very fair.
What sets them apart is service. For example, today one of my back seat belts was locked with the seats in the down position. This kept me from being able to lift it back up. I needed to pick up the kids from school and they are at an age where they need to be in car seats. I was in a bind.
I called the local dealer and they said it would take the whole day. I called Mellow and they told me a few things to try. When that did not work, they said bring it down at any time. Upon arriving, a technician came out, unbolted the seat belt, fixed it and then said that there was no charge. Five minutes. Problem solved. Go on with your day.
That is what I call awesome service and why I go there in the first place. Thank you Mellow Motors.

I have taken my Audi S4 to Mellow Motors twice now, for a service and diagnosis of an issue, and then new brakes and the fixing of that issue. They are very friendly and efficient, and very honest too. They also will allow you to get your own performance parts that they will fit. I used to take my Audi all the way to Berkeley to a German car specialist, but no need now I’ve found Mellow Motors as they also specialize in German cars!

Such great customer service here! Not the CHEAPEST, but when it comes to car service, I want great and honest service. I remember having to drop my car off here once when my car overheated on the freeway and instead of quoting me thousands of dollars in repairs, they actually told me that my engine was under Honda product recall and that I could take it to Honda to get it fixed FOR FREE. WHAT. They only charged me for the diagnostic (typical) and even filled my water enough for me to drive to the nearby Honda. Now that’s customer service.
The front desk is SO incredibly nice and helpful — eager to answer any questions you may have and will try their very best to fit you in at the earliest time they have available.
Definitely recommend this shop.

Mellow Motors is top notch! They are honest, knowledgeable, reasonably priced, and their shop is spotless. I live 50 miles away and wouldn’t think about taking my BMW anywhere else ever again. Nick is incredibly pleasant to do business with!

With all of the fleet vehicles I have, I have used these guys a for a few repairs over the years. Recently I was recommended a ‘comprehensive inspection’ for a new van I bought. From the initial phone call, through the inspection, to the final end — they were awesome! They were attentive to my questions, they didn’t recommend excessive repairs, and the van was finished on time. Absolutely five stars!

I have been coming to Mellow Motors for 32 years now and they are simply the best. Ric, Stephanie and Liz are so knowledgeable and their custom service exceeds my every expectation. There have been many times when I have been in a pinch and each time Ric has helped me get my car fixed in a timely manner, most times that day. I have called them from the road with questions and they always take the time to answer them and are patient with me as well. Friendly, courteous and professional are the trademark of Mellow Motors and I highly recommend them! When I pull in their driveway I always feel like I am visiting old friends!

I love the people and service at Mellow Motors. I was a client years ago, but stopped going as my new vehicle was under warrantee and all service was covered. I’m happy to say that after my first visit back, I find them just as efficient, fast, clear in communications, honest, and friendly as they were in the past.
Nick prioritized every «job» on my car so I could decide what to do now, and what to delay if needed. He explained in easy to understand terminology exactly what was needed and why, so I could make informed choices. This is so much more than BMW ever did! The prices were reasonable for the work performed, and the bonus of a beautifully cleaned car was greatly appreciated.
Oh, and after driving the car for a few days, I can say it is running great! I’m very happy I’m back!

Trustworthy. Reliable. Straightforward. Courteous. Have had my cars serviced here since moving to Marin 21 years ago.

The folks at Mellow Motors are so nice, they recently helped me with a tire situation that could have been less than pleasant (with a tire dealer). I’ve been using Mellow for my older car only for about 2 years and they’ve been great. Other members of our family have used them for some time
Thanks to the staff
Sandy p

I could not give a higher recommendation to Nick and the team at Mellow Motors. My daughter and I just made the cross country move from Pennsylvania and I need to get my Audi A6 registered in CA. Three previous shops (2 in PA and 1 in Marin) told me I needed major service done. Mellow Motors was credible, trustworthy and more importantly HONEST. They advised me every step of the way and saved me from spending significantly more on work that was not necessary! I am happy to recommend Mellow Motors.
— Alexie

Mellow Motors has been taking great care of my BMW’s and Audis for many years. They have always treated both myself and my vehicles with the utmost care and respect. They may be slightly more expensive than the average independent shop but they do amazing work for less than what the dealerships charge and they always take a very realistic approach with my cars. Nick and Ric are always very helpful and are happy to go the extra mile for me and prioritize any repairs in order of importance which I really appreciate! I would not hesitate to recommend mellow motors to anyone and everyone.

The Manager «Nick» is verbally abusive and totally unprofessional and treated me in
a manner that I have not experienced in any business before — auto or non auto.
The Owner «Rick», who previously has been cordial and professional, was very unprofessional this time
In addition they are expensive and they nickel and dime you for everything. In some cases they are more expensive than Sonnen BMW. the local factory service shop.
This was my 3^rd time there, but the way they treated me last week is enough
that I will not bring my car there ever again.
minus 5 stars

Stephanie was very helpful and friendly on the phone and I will definitely bring my car here when it needs service locally!