Safeway

Came on a random day while I was in the area to avoid the rush hour traffic at home. I don’t come to Safeway unless there is some über sale, and I am able to save for $ 5 Friday, use my Just for You and Coupons… yes I am that frugal.
Super easy to spot off of 193, huge parking lot, and it didn’t appear to be over crowded considering it was $ 5 Friday and all.
Everything that I was looking for was fairly easy to locate; although, the general placement of some of the aisles were quite odd. Some were rather small, and difficult to maneuver throughout.
The wait time in line was quick, and not like my neighborhood Safeway, there were ample people to help you get on out.
My only concern was the produce that I purchased, it did not keep as long as I am accustomed to. That is a definite issue. Will consider that if I’m in the area again.

The store APPEARS nice. I’ve been going here off and on for years (why?) and have always had to wait in the check-​out lines for at least 20 minutes. At least. They never have more than one or two lanes open, even when the lines go to the back of the store. Self-​checkout is the same, slower than slow. Do not go there unless you plan on spending at least 20 minutes in the check-​out line. Your frozen items melt while waiting. And don’t even think of using the pharmacy. Like the check-​outs, they are ridiculously slow. They always tell you your Rx will be ready in an hour (?) and it is NEVER ready for at least an hour and a half. So incompetent! What’s the problem??? I can (and do) go to Co-​Op for groceries and pharmacy and am in and out in well under an hour. I wish I could give this store a «negative» star. How about a negative ten?

The selection and the deals are pretty good, but the wait times for checkout are absolutely terrible. They almost never have more than two registers open, and if you go at a busy time, the lines are more than halfway to the back of the store and you’re guaranteed a twenty minute wait or longer just to check out. The self-​check out is faster, but not by much since it frequently has problems and someone needs to wait for assistance. It’s not too bad if you go early in the morning before work, but I rarely get up early enough to spare that kind of time.
I MUCH prefer the Co-​Op in old Greenbelt, and will only go to Safeway if I can’t find what I need there.

This place has been going downhill consistently over the past several years. I have had enough. I’m not even going to come here anymore seeing that now not only is the product selection more limited than ever, it’s also more expensive than everywhere else. There’s just simply no point in coming here anymore. I wish that this place was closed down and a decent supermarket could open in its place.
The store is also notorious for leaving only one register open in the evening and having one single line of very frustrated people waiting to check out (going to the back of the store), and for closing down the self checkout at about 8 or 9 PM.
Note: The self checkout requires only one store employee to oversee, and there are four registers, yet they prefer to bottleneck every single customer into one line with one overworked, apathetic person running the check out and taking their time doing so, and it is clear that the management in the store have absolutely no respect for people’s time who come and shop here.
I simply have better things to do and better places to spend my time and money.

Do not come at 10:21 on a Saturday night. There are only 2 registers open and the manager is one one of them. Self checkout is closed! I asked who did the schedule and was told Rob Nichols, the manager. Sad.

Wish I could say the store has improved, but no. As with all Safeways, their bakery department is pretty good, better than other local chains. Their prices are higher than other local chains, so I think the produce should be fairly decent; however, it still looks as if it should be in the half-​price «past the sale date’ bin. Customer service? not all that great. I don’t expect employees to come out from behind the register and embrace me and offer to pay for my groceries, but a smile or civil tone of voice WOULD be nice.

Every time I come here, I ask myself WHHHHY! The service is good but the food is terrible. The produce is always touch and go. Half the fruit is spoiled with soft spots and the same goes for the veggies… and the prices are still high… oh, and the lines are always long! There are always a lot of staff wandering around but only 2 – 3 people on the register! Don’t expect more to get on when the lines get super long either, they’ll just watch while you wait!
It’s sad because this place is very close to my house, but I take the drive to Wegman’s in Woodmore or Harris Teeter in Laurel. I will only go to this Safeway if I forgot something and need to run in for 1 thing!

Well, What can I say? It’s a grocery store… Every time I go they seem to have what I’m looking for. Its never a hand basket by the door when I go in there though. It’s pretty clean I guess. Beware of the long lines that extend down the aisles. I went to get crab legs when they were on sale there one Saturday and the guy told me it’ll be about a 30 minute wait because he had to steam his bosses sister some crab legs. Why he told me that? Idk.. Oh and I did work here before and it was one of the most horrible jobs I’ve ever had. Overworked for $ 6.15

I avoid this place as much as possible. It has really gone down the drain. The lines are ridiculously long and there are usually only a few lanes open. I have to be half way down an aisle to be in a line. I have been so frustrated that I dropped everything and left to go to wegmans. Also the prices at safeway are way too high for things I can get elsewhere. Ex. I went to safeway for jello. it was over a dollar for the same ones in wegmans for 79 cents. Jeez. The only thing I go there for is the delicious and inexpensive ice cream cakes for my grandfather who loves ice cream cake on his birthday. They are around $ 20 or $ 25 max for a a big sheet in the bakery freezer Their regular cake is terrible though. I tasted a marble slice sometime in January 2015 and it was so dry and the icing was chalky and slightly oily. Sadly I cant even give safeway two stars. It’s a supermarket and the only thing I feel like I can save on is ice cream cake.

Still terrible!!! Cashier on the phone while ringing up a customer, texting I suppose… asking about his next break, assuming the lady behind me was with me and blaming it on him being ready to leave. I CAN’T! Then I have to ask for my receipt for six items… you will not see any more check ins from me for Safeway. If you don’t want to work there DON’T apply!!! I will use my last drop of gas to go to Giant!!! Let the strike begin!!!

Decent enough grocery store if spendy. There isn’t a Wal-​Mart very nearby so maybe that is having some impact on their prices. I only popped in to pick up a few bits for my hotel room and some missing toiletries.
Be really careful in the parking lot. Y’all have some crazy folks here who apparently think it’s okay to be looking at their cell phones as they’re getting out of the lot.

I’ve only been to this Safeway a handful of times over the past year or so but I’ve never had a bad experience. In and out quickly. Person at the cash register was nice. No problems here.

Great for lunch… this location has fresh guacamole customer service sucks but whatever. The move pretty fast during busy times.

The lines are long as a mug and the organic produce is not always fresh. I just go to Wegmans now

There is absolutely NOTHING wrong with the store, it’s actually huge & definitely seems updated.
However, the staff is the worst I’ve seen in a grocery store. Went here a few times recently to grab dinner while in the area for business.
First thing I noticed was a large group of youth including some employees, hanging out by the entrance causing a scene. It was a little daunting to walk past. Now, before you get your panties in a twist about that comment, keep in mind that I’m from the Bronx & do NOT scare easily. However, this was not a scene I’m accustomed to while grocery shopping.
Multiple times, I have found the lines inside to be ridiculously long. I noted that there were only 1 or 2 registers open, & then questioned why there are employees hanging out in the entrance of the store.
In addition, on more than one occasion, I’ve seen the manager (female, middle-​aged) «scolding» more than one of the young, male employees. Telling them to «get back to work», or asking what they were doing.
My purpose in writing this: I hope a member of management reads this & tries to change some things. A grocery store should not operate this way.

I wish I could give this store 0 stars. I purchase expired mayonnaise from this location recently. After soaking to the manager, he told me that usually you can eat mayonnaise after its expiration. There was no Apology, I’m sorry, or what can I do to fix this. His professionalism/​customer service was horrible. The lines are always long for no apparent reason. Take your money and business elsewhere.

Awful. I rarely come here anymore, even though I live a mile away.
I just got back from a road trip, and came to this store at 9:30 pm to pick up a couple of items. Never again. Never.Ever.Again.
First of all, there were carts all over the parking lot and trash in front of the store. There were no hand baskets anywhere. It must have been break time for 98% of the employees. A lot of the aisles had empty space, especially in the section I was in. It was dim. It was dingy. Only one register was open, and none of the self service checkout registers was open. I walked out.
Contrast:
I went to Giant at Eastgate, a few miles down the road. There were shopping carts in line in front of the store, and in the cart corrals. There were hand baskets, sales circulars, and actual personnel stocking items on the shelves. The store was brightly lit. It was clean, and smelled okay. Employees actually looked like they enjoyed being here.
Corporate really needs to intervene in this store. Better yet, shut down this Safeway and replace it with a Trader Joe’s.

It’s a grocery store. It’s got a decent selection and ok prices if you come in with your card and coupons in hand. It has a Starbucks and free WiFi inside.
I don’t buy too much produce in here because it can be kind of hit or miss with the freshness and moldiness of the produce. I think I got one bad fish from here because after eating it I got sick, but I’ve frequently bought fish here so I just chalk it up to bad luck that one time and inspect the fish more closely.
I’m not bothered by the «rude» staff because you got some good ones and some bad ones like any other place and I’m not a delicate flower that needs my existence acknowledged everywhere I go.
All in all, it’s an ok market.

Prices are 30% higher if you don’t get the Safeway card. Minus one full star. Entrance is limited to one door by about 9pm and the parking lot is odd compounding the difficulty in parking near the entrance. Store is nearly dead by this time. Minus one star. $ 5 for a huge box of good chocolate chip cookies. We went thru three boxes at work in one week, about 150 cookies. Each box we finished by end of the work day with each person eating about 5. Plus half a star!

Since I still shop at this store I decided to give the pharmacy a try. Never again.
7:10pm on a Monday night, I drop off an Rx. I was told it would be about an hour. An hour? Okay, well, I’ve never waited an hour for an Rx anywhere else, ever. But whatever, I have grocery shopping to do, so I’ll take my time. An hour later I go back to pick up my Rx. I’m told «it’s not ready, the pharmacist is on the phone, we’re backed up. Probably about 40 minutes.» (!!!)
So I say «Well I’ve already been here an hour. The only reason that I’ve been here this long is that I was waiting for this prescripton.» She says, rudely, «We’re backed up, there’s nothing we can do, IT HAPPENS.»
I told her to give my Rx back to me and that I’d have it filled elsewhere. In response to «it happens», I told her «well it doesn’t happen anywhere ELSE.»
I called the 800-​number for customer service to complain, and a manager should be calling me. We’ll see what they have to say.
Anyway, go get your prescriptions filled somewhere else, like Target, where the Pharmacists are FRIENDLY and it only takes about 20 minutes.
Oh, and BTW — the pharmacist is «on the phone» and that is the excuse? Seriously?