Ruby Tuesday

We had a very good meal there, waitress was great, actually we have always had good service at the Greenbelt location. My parents live near this location and like us to take them there on occasions.

This is by far the worst overall restaurant I’ve ever gone to since moving here to Maryland just over 7 years ago. For starters there was a horrible moldy stench throughout the entire restaurant. Initially I tried to discount it and blow it off but the smell became overwhelming. The food was unequivocally disgusting… I ordered Chicken Alfredo and was brought Alfredo sauce with two microscopic pieces of microwaved chicken. When I questioned the waitress about the bizarre portions I was instantly given an attitude… There were also several off duty employees drinking and making some obnoxious remarks about people; extremely rude and disruptive to the actual patrons who were paying which apparently did not bother the on duty manager because he was serving them…
So like any other dissatisfied customer I voiced my displeasure to both the restaurant manager as well as the useless customer care people on August 5^th 2015 and it simply fell on deaf ears. I’m still patiently waiting for some sort of acknowledgement. about my ratchet experience.
So between the ungodly like smell of this place, the deplorable tasting food, the rude a$$ atmosphere and the fraudulent customer care department this place would not be worth going to if everything was complimentary. They should consider retraining or replacing the entire staff here!

Food is ok. Just like any ruby Tuesday. The customer service was pretty good. I live pretty close to this restaurant but won’t be going back because the food isn’t worth it. If you want a cheap date you are better off ordering from Kennys sub shop from across.

I now love this place! Happy hour is awesome! Food is much better and so is the service! Two times in one week is really saying something for me! Good job guys!

I decided to go back and try again because I got a free burger (upto $ 9) and I decided to try the triple prime burger with cheddar cheese and it looked and tasted not different then the regular burger. It wasn’t busy when we were eating around 5:30pm July 9, 2015 and service was so slow the waitress walked by several times and it too almost 20 min’s for a drink refill, wont be going back again.

Worst place ever. The service was mediocre, the food was incredibly basic, and did I mention that the service was mediocre? I just feel like there was no effort whatsoever to make the experience worthwhile.
Just…do better.

Service is horrible and it wasn’t busy. Waited 10 minutes to see seated. Then waited 10 before any one comes over to take our drink order. Once she comes and get our order takes her 15 to bring drinks to our table. Food was okay and the salad bar was mediocre. Will not be back.

Went to dinner on Friday night. Table was dirty — clearly had not been wiped. Server took forever to arrive. When we made request to have table cleaned, took long time for the bus person to come by, who then only did a cursory wipe. Requested a better job, but still did not clean well. Drinks took a long time. Food took a long time. Spouse’s salmon was warm, overcooked. My pasta was COLD (not even warm). Second plate of pasta was hot, but not very good. Manager never came by. Was charged full price for both meals and drinks. This place failed in about every way a restaurant can fail: cleanliness, quality and timeliness of service, and food preparation.

The only reason that I gave this place 1 star is because I couldn’t give it 0.
I called in a order and the man that answered seemingly had an attitude. He was very impatient, and when asked what sides they had to offer, he replied «Don’t you have a menu???» He then attempted to rush me to finish ordering because «the game (was) on» and «there (were) a lot of people their. That was false and the food sucked never again!!!

Had dinner on a Friday night. Rib eye steak was good. Family had Cajun shrimp & grits as well as a cheeseburger. Food was good, service quick. I’ve been going to this location for 20+ years and have always felt that this restaurant needs a good steam cleaning inside and out. It’s a little grungy.

Terrible, terrible service ! Server brought our drinks while we were looking over the menu, and then never came back. We asked passing servers to find ours, but none ever did. When I got up to use the restroom, I saw her sitting and chatting at a table in the corner.
She acted like I was bothering her when I told her we were past being ready to order. The food was slow coming, and the ribs were mostly fat. As I was leaving, I asked for the manager, I was told he/​she was“tied up.“
Left a very bad taste!!!

Worst service ever! I’m currently sitting at the bar waiting for someone to acknowledge I’m sitting here. Two bartenders behind the bar and both of them are more focused on cleaning up than serving the folks sitting in the seats. I’ve been in the service industry. My managers always told me to serve the customer first. I’m just saying. I won’t be back after today.

Went there tonight and was absolutely disappointed. It took 15 min to be sat, then another 15 for the waitress to come by. We sat for awhile and didn’t get any drinks until the appetizer came out. The food was good, but skimpy. Half way through eating we ran out of drinks and had to wait AGAIN in order to ask for refills, and had to wait til we were done eating just to receive the refills. Then the waitress disappeared for at least 20 min after handing us the check and we were ready with our payment right then and there! Definitely will not be recommending this Ruby Tuesday location to anyone.

This place is like a box of chocolates. You never know what you’re gonna get. Might get ok service or really bad. Might get stale bread or they might mess up your order. This is one of those places I end up at because a group wants to eat hear. Don’t come here if you are pressed for time, unless you are getting the salad bar only. I do love the burgers here and the salad bar.

I use to love Ruby Tuesday ribs so I decided to order the shrimp and Rib platter. I had to send it back the food was too greasy. I visited during lunch time and it wasn’t that busy but the service was ok. When I send the order back and reordered the fish tacos I was happy. The manager on site was very pleasant and didn’t give me attitude when I explained to her that the food wasn’t good.

Wasn’t that bad… Burger came out raw when I order it we’ll done… Little strange. But I was sitting on a high top near kitchen door for 45 minutes and listen to TWO angry customers dealing with manager. 2 glasses smash and a rude manager. Over all when the burger came back out, it was good and so was the bartender Cindy

Best time is happy hour. $ 5 apps and drinks. food was quick and good. plus company was good too.

We came here to check this place out since we have a $ 10 off coupon. From the Google and Unilocal reviews, we expected the service to be pretty bad. However, we might have lucked out (or had set our expectations really low) since we had a wonderful service experience here. The waitress will ask often if we need anything at all. We were seated right away and appetizer was set in front of us right away.
The entrée came at a reasonable time too. Not too quick that would make you think that the food was just microwaved. And not too slow to starve us.
For food, I was just going to rate it as a 3 but the wonderful service made me bump it to a 4.

Since I live and work nearby, I’ve been going to this Ruby Tuesday for years — and I can’t believe I hadn’t Unilocaled it yet! But fortunately for the restaurant’s owner and management, I waited through years of mediocre food and service to say… it’s gotten so much better! (I know, such glowing praise.)
But seriously, Ruby Tuesday has recently revised their menu and the chain seems to be trying to set itself apart from all of the similar American bar/​restaurants (Chili’s, Friday’s, Applebee’s — for a long time, I was pretty convinced these were all the same thing). They added the fresh salad bar a long time ago, but have now added a lot of other fresh and interesting things to the menu. Good steaks and tasty burgers actually cooked to order, a lot of healthier vegetable sides, and more interesting non-​alcoholic drink options. I’ve had quite a few good lunch and dinner experiences here in recent months. I love the fruit iced teas (which have tons of fruit bits floating around), and I always get the salad bar option with any entrée. I appreciate that the salad bar has shelled edamame on it. Mmmmm.
I think the one place they could improve a bit would be service. The waiters are usually friendly enough, but they seem to disappear for a long time when you want to order, ask for something, or take care of the check. Perhaps they’re understaffed? Hope they step up the service to match the tasty new foods.

The fish and pots were on point! My salad was awesome! I get full off of the salad, but of course I’m greedy so I order a meal anyway ;)! I had absolute with coke, two of them and they’re always on special! Getting drunk with a belly full of food, stop it I say!!! Our waitress was wonderful, she was very attentive, making sure we enjoyed out food and drinks WOW!!!