H&R Block

I went to the H&R Block on Elliot rd in Greenbelt and in Wheaton and both times it has ben easy and both times I have received discounts. The staff have always been very helpful and informative as well as personable. I avoid mom and pop tax preparers because of a bad experience which prevented me from filing for two years and lost of money. I don’ trust my federal information with just any company and I do try to avoid big corporations when I get a chance H&R Block have always taken care of me for half the price of other places. I had a particular complicated tax return and they handled it no problems. Of course each office has their own problems and personalities, my personal experience has always been pleasant. I was served by Sherri Gunter.

I’ve done my own taxes ever since I started making money. It is pretty simple really. One W2 form; One 1040 form; realize the Government is taking way too much of my money; then done.
Well, this year, things are little more complicated b/​c I have 3 W2s, cashed in 401k from one job, buying a condo, etc. So I thought I will go seek professional help, hence, the H & R Block. Made an appointment for 9am, walked in at 8: 57am and walked out at 9:03am.
Say what? Did my return take 6 minutes? Did they pull a genie and blink through my return?
No.
Larry Wilkins, the manager, and «Miss Hill» was there when I walked in. I inquired about being able to get some tax credit for buying a condo this year on THIS year’s tax vs. next year, Larry started to laugh. He obnoxiously informed me that I can’t claim something I haven’t bought. When I informed him that I am settling soon and I was told by another professional that there may be some stipulations to the new tax credit in place making it possible, he became more obnoxious, «how you gonna do that? who told you that?»
Look, if I’m misinformed, that is completely ok. I’m not a tax pro and that’s why I walked into this place. Had I known everything about taxes, I would do it myself in the first place.
As I was walking out he was laughing like someone told him a joke of a life time. Larry is apparently is the manager so talking to the management here will get you belittlement and degrading attitude.