Community Radiology Associates Inc

Horrible wait time. My appointment was at 11am and I got there 10:45am and they call me back at 11:38. They asked me to change and wait at the back and I waited until 1:10 to get my mammogram done. A waste of time. I will never go back again. The staff are not courteous about customers time. I will NEVER go back there again.

I had the worst experience of my life here! I would not recommend anyone to go here, if you need to have an HSG Test done. I believe the doctors name was Dr. Odero, he was having a conversation with the technician while doing my procedure, something about the air being turned off at night. (very unprofessional). Without going through all the terrible details, I ended up with a pelvic infection from the procedure preformed by Dr. Odero. DO NOT GO HERE FOR A HSG TEST!!!

I had an appointment for 8:30… 45 minutes later I was finally called back. My ultrasound technician was friendly and made me feel at ease. I just feel that if you have an appointment the maximum amount of time you should have to wait is 15 minutes otherwise what’s the point of an appointment?

I’ve never had a problem with coming here for my annual mammograms. The front desk is quick. Sometimes I’ve had to wait awhile which only made me more nervous, but other than that, the techs were friendly. I plan to keep going once a year.

I have been here a few times and the ultrasound tech and the staff have all been pretty nice and helpful. It is a bit of a wait and its pretty pack most days but its still a dr office so I expect that.

Not the most professional place. The receptionist and woman doing the ultrasound were rude and unprofessional.

The majority of their front desk staff have atrocious manners and are indifferent to polite questions. They do not want to be bothered!
The xray staff are very nice, yet not too bright when you ask questions about the procedure. On three separate occasions I asked about the amount of
radiation and how to be able to protect myself from further exposure, and also what exactly did the doc order, etc. SIMPLE questions… these were their replies…
The mammogram tech did not appear to speak English well or maybe she did not understand me? She nodded and smiled, but that was it!
The bone density tech was nice but could not answer my questions because she did not know either, the CAT scan tech just told me to ask my doctor!
What? I questioned their competence while having the tests.
The waiting room desk, magazines, door handle was greasy and the walls did not appear clean. The changing room was too small and awkward to move around.
This location needs sprucing up and people front desk personnel taught to be polite
and informative — not talk, laugh and ignore the majority of their patients while they have a good olé time. Overall this place gets one star. I forgot to mention that even though I got to my appt. five minutes early every time, yes, even though I had an appointment, I still had to wait over 34 minutes to be seen. Unacceptable.
Making an appointment and getting someone to help is not swift. They need to hire better people and retrain those they have to field questions promptly and politely.

I only gave this place three stars because the radiology technician was nice and apologetic. I had called to schedule an appointment for a CT of the abdomen and pelvis WITHOUT contrast. The scheduler was rude and talked as though she was annoyed that I called at all. She had a severe attitude problem and was very obnoxious. She instructed me to drink barium and I asked if it was necessary even though my CT was ordered without contrast. She said, «Yes,» and instructed me to pick it up. When I went to the office to pick it up, I asked the receptionist there if it was really necessary to drink barium even though my test is without contrast. She looked at my doctor’s order and said «yes». I called the scheduling office one last time to make sure that I, indeed, had to drink this disgusting fluid of death and she also said «yes». So there I was, face-​to-​face with this fate. I drank one and half bottles of this disgusting liquid that tasted like yogurt, dishwashing fluid, and a hint of lemon. When I came to the office, they wanted to make me drink two more but I said, «No, no, no. I already drank this nasty stuff and i’m not going through this again.» Luckily, they left me alone after harassing me two times about signing the consent for the procedure to be done with contrast. Of course I declined and adamantly told two different staff members that I refuse to sign because my CT was to be done without contrast and I didn’t want to them inject me with the iodide contrast. When I went back to get my CT done, the radiology technician tells me that I wasn’t suppose to drink barium at all! She had to call her doctor AND my doctor to make sure it was okay to still perform the procedure. I was livid! I went through all that suffering for nothing. I’m glad she didn’t send me home because I probably would have thrown a fit. I don’t understand how people can be so sadistic and make me suffer by drinking this vile concoction when, in fact, I didn’t have to. The funniest part of all this was that when I tried to fill out a comment card to express my disapproval of the level of incompetence, there weren’t any. Then when I went to their website to fill out a customer satisfaction survey, the page was not found. How convenient.