Oolala Nails

I would give 0 stars if I could! Horrible customer service! The older man in there started sanding my nails like he was handling a piece of rough wood! He was using the drill very fast and pinching my hand. He ended up burning the side of my finger BAD! I pulled my hand away and he kept trying to grab my hand. I told him that hurt you burnt my finger. He started telling me no it’s the Polish or something. Saying that he didn’t burn me it was the drill… then said if he hit me with the drill it would slice my finger open. Umm… how about an apology! I know the heat can burn from the drill. But never in my 20 years of getting my nails done have I been burned so badly!!! He kept arguing with me saying he didn’t do anything. Yes you did! He needs to learn that the faster he goes, the more uncomfortable it makes it because he is careless! He continued sanding my nails without any finesse what so ever. He was rude and unskilled! He didn’t even finish the next nail and I said I am going to go. He stopped immediately and said «ok»…I don’t believe this is the first time and if people keep going it won’t be the last. He should really think about how he treats customers. Given he is in a town with over 15 nail salons wishing a 2 mile radius. Horrible experience. He will never get my business and I will spread word of mouth to everyone and anyone I can. HORRIBLE HORRIBLE HORRIBLE

Absolute worst manicure my daughter and I have ever had.
The place is very dirty.
Not a relaxing experience at all.
No hot towels, a quick lotion rub AFTER they are done.
The man that did my daughters nails went out to smoke came back in and didn’t even wash his hands, smelled horribly like smoke.
Lesson learned.
We won’t be back!!!

I could not be any more happier than what I received on a Sunday morning walk in. Immediate and attentive service. No, my particular manicurist was not there at the time, and why should she be or why shouldn’t she be? Good question. Well if I were the Sunday mani gal/​man and there was no one scheduled I’d be at home and will wait for the call to come in. Well, that is what happened to me and it wasn’t more than 10 minutes later I was addressed by a most humble and beautiful lady known as Linda. She is awesome. Now mind you I don’t get my nails done. I was only doing it for a special occasion. But, when I do get my nails done I usually and most always do it for a special occasion. This lady rocks! I can’t say enough for what she did for me. If you’re looking for the lala massage, forgedda bout it. Not gonna happen. However, if you want a nice clean mani she will provide that. One tip for you and for me… bring your own tools, I suspect non cleanliness. All in all I recommend Linda!!!

I’ll give it 2.5 stars, & I kind of think that’s a little much. I usually go to the one in Sahuarita, but they were packed & I needed a fill. I saw this one as I was driving & decided to stop. I should of just waited until the next day to go to my regular salon. In the middle of doing my fill he pulls out his phone to make a phone call. Then he’s done with the call & starts talking to the other workers & kept showing them different things with their hands. Then in the middle of my fill starts laughing & calls the other 2 over & starts pointing at my nail & talking to them in his language, finally after about a minute or 2 (& I kid you not they were laughing that long) he looks at me & says «where you get your nails done? They do bad job… To thick.» I looked at him puzzled but ignored it. Long story short he made the acrylic look really think & was made that I didn’t get a color polish just clear so he just plopped it on the nail. Then went to go see if the nail was dry & put his finger print on my nail & laughed. Didn’t fix it & just said «2 more minutes» needless to say this will be the last time I go there ever. I’ll stick to Casual Nails even if I have to wait.

STAY AWAY! i walked in and wanted acrylic nails, he threw some 50.00 amount at me which wasn’t even on the board. I have never paid that much ever! He was beyond rude, never talked to me and acted like i was doing something wrong. He cut me finger and made me bleed, never said sorry… I was going to get a pedi but was disgusted i wouldn’t give them a dime more! And to top it off 4 of my nails are coming off, i mean how is that possible in less than a week? Never ever will i go back. Where did you get 50.00 for nails? The highest amount wasn’t even that on the board. I should have known when on a Saturday afternoon and nobody was in there to run!!!

I had gone to this salon every two weeks for 2 years. But David, the manager, left about 2 months ago and now it is going down hill. The new manager Tom tries to go to fast and does sloppy work and leaves «chunks» of acrylic under my nails. I haven’t had a broken nail in years but after he did mine I had a nail break within a week. When I went in he just tried to fix it by putting more acrylic over it. It broke down in only 2 days. When I went back and complained he was very rude to me and wouldn’t speak a word to me while doing the repair but was speaking Vietnamese the whole time. He jerked the old nail off (which hurt) and sloppily put on another nail. It has only been a week since I go my nails done and I have (3) nails with chips and a big chunk of acrylic under the one he repaired. I seldom have a chipped nails. Since David left, I would not recommend this place. However, Linda is VERY sweet and does great pedicures. I would recommend her. HOORAY! I found Tony @ La Truce Nail Salon, the guy that did my nails when I first moved here! I will NOT go back to Oolala Nails!

Not my fave! Should have driven into Rancho to get my nails done. My nails look horrible. Whole nail not painted, rough edges and still have hang nails. My toes are no better. I have polish all in my arms and my toes. I was the only one in here and I should have known when I still had to wait 30 min for them to begin. Looks like I’ll be heading to another salon once I get back to Seattle to have everything redone. Totally bummed!

Worst manicure I’ve ever had. The guy drew blood! He sliced me deep while using the cuticle remover tool. He never apologized, and did not want to knock anything off the price for making me bleed. Also, the manicure itself looks like something I would do myself (which isn’t that great, that’s why I go get them done). Safe to say I will never go back.

This little gem seems to be hiding from the real world and was a breath of fresh air for me. I had been going to a horrible place not far from my house when I discovered oolala Nails.
the service was great, the staff were easy to understand, the facility was clean, and nicely decorated with great smells and relaxing spa music.
the prices were put up neatly and easy to see when you walk in to building.
I will continue to be a customer here :)