The good: Beds are comfortable, 3 minute walk from Lambeau, the breakfast was pretty good. The bad: TV speaker is all distorted(it seems like the whole hotel according to other people’s complaints), not very clean besides the sheets, most of the staff is rude(one guy was nice he looked up info for us). The bottom line: your paying mostly for location next time we’ll stay at the Best Western.
Megan O.
Classificação do local: 1 Milwaukee, WI
Room was decent. Breakfast was good. But the front dest manager was very rude. I had a problem with my Priceline reservation so I decided to pay the walk-in price. I did want a few questions answered by upper management. I asked the desk manager for a number or website to reach someone at and he said he could not give me a number or site. And he chuckled a little when I asked why he would not give it to me. He said you want me to give you my managers personal number? No, I just wanted a way have my concerns addressed. I couldn’t believe the horrible customer service I received. I did not feel like a guest. I would not recommend this hotel to anyone and will not be returning.
Corianda B.
Classificação do local: 2 West Bend, WI
The place is not that clean, our room was dirty and the floor damaged as well as the bathroom door. Staff was nice though. I gave it a 2 star because the cost(through Priceline) was reasonable.