Salon Ruby Rubin

As you can probably tell from the other reviews, Salon Ruby is hit or miss. Sometimes you get a great haircut at a reasonable price, other times you leave wishing you never walked in. I’ve even gotten good and bad haircut from the same people — just varying with the day.

Ok I was there to get a hair cut today. The girl who did my haircut started pulling my hair soooooo much. Cutting hair doesn’t hurt much! I could feel she pulled my hair out of the root. I should of stopped her from what she is doing ! I told her to cut just a little bit like 1 inch. My hair was up to my back and when she was done it was up to my neck :(I just look super ugly for tomorrow’s party. She messed up my hair. When she washed my hair, she made shirt wet! I hate ruby salon :((((((((((((((((((((((((((((((((people who work there don’t know how to do hair :(OMG I’m not going there anymore

THIS SALON IS BEYOND HORRIBLE AND DISGUSTING, the fact that my mom decides to go to try a change and believe she will come out happy was a big lie and mistake. The people in this management do not know how to blow hair or do a simple nice hairstyle. In addition, the owner decides to believe that you have to leave a $ 10 tip for a cut that isn’t even classified as a hair or professional hair cut. more like garbage or I can do it myself. The owner started chasing my mother for a few extra dollars because my mom voluntarily gave a $ 5 tip. It is not my fault or my moms that he has to pay low wages and be so desperate and thirsty for another dollar. BEWARE, he left a ton of soap in my mom’s hair and ears. DISGUSTING ESTABLISHMENT… Ruby should close because not only does the hair salon have a bad reputation, the owner is disgustingly stingy and selfish. Do not go unless you want to begged for money and come out not smiling!

Beware!
The establishment is unreliable at best with incompetent employees.
Made an appointment for my friend and I, a month in advance, for a special occasion on Sunday April 5^th, came in 10 minutes before our appointment time and was unceremoniously informed that they… changed our appointment arbitrarily, without notifying us! not only the stylist we specifically asked for was not even there, nor did they find it important to notify us with a courtesy phone call!
Never going there again, should have known better when I tried to confirm our appointment a week earlier and our names could not be found, they brushed the issue off and told us not to worry! Yeah right…
Thank God a place in Port had availability and the stylists there did our hair beautifully.

Went in for color correction. They knew exactly what to do just by looking at my hair. The guy, and I forget his name– I think it’s Yuri but I’m not sure. Was nice and helpful and made me feel like my hair would be saved without falling out !!
Bleach blonde issue
Cons: a bit pricey. And they only take Cash or check which I find odd especially these days. Debit Cards are basically cash.
Plus it’s hard to park and you have to use the muni meters.

This used to be a place I would come for blow outs prior to Blow Me Away opening a mere block away and being infinitely more convenient and useful (for the same price). I generally have a rule that I won’t pay more than 25 bucks for a blow out. I always kind of knew that you can’t really be on a tight schedule and use this place because regardless what time your appointment, they are always ALWAYS running late and are never remotely polite about it. Additionally, if you make an appointment with a specific person, you probably will be blown out by someone else. Your requests basically mean nothing as they are completely devoid of any customer service awareness whatsoever. They used to be the only game in town for a cheap blow out but that is far from the case anymore so there’s no reason to put up with this. I made the mistake of making an appointment there recently (I was unable to get one at my usual place) for 5:00. I was waiting around until at 5:30 when I was STILL waiting and was going to be late, when I took my wet head and hightailed it next door (there’s another salon right next door) where they did a decent job and were infinitely more polite (and for the same price). The customer base there is also beyond rude. It’s like a combo of the rudest customers in addition to the most inconsiderate staff members who have joined forces to create the most unplesant salon experience possible. Avoid Ruby at all cost.

I moved to Great Neck a year ago and had no idea where to go for a cut and color. A local shop owner recommended Ruby Rubin, so I decided to give the salon a chance. I am so happy I did! I was lucky enough to get Elliott as my stylist… He is amazing! I am allergic to hair dye but need to cover my grey hairs. Ruby counseled me on the best way to go about dying my hair with my allergy. He was spot on and Elliott executed it perfectly. Each time I leave Ruby Rubin salon I’m so happy with my hair. And my experience. Ruby and Elliott are not only talented but they love what they do which makes me that much more comfortable trusting them with my hair. The best part is that the services are affordable… My cut and color are under $ 100 TOTAL — which is rare. Go there and I’m sure you’ll be just as happy as I am!

HORRIFIC AND HORRENDOUS PERIOD!
Comparable to hair salons in Afghanistan, Pakistan, and other oppressive underdeveloped countries that lack modern day values and social/​emotional intelligence.
This place is a complete nightmare and should be avoided at all costs. Backwards caveman-​like behavior from every staff member. Shouting, attitude, blunt rude comments to mention a few are what you’ll experience here. Let alone getting your hair done. That is a completely different story.
After being berated by every staff member, from the secretary to the individual who washes your hair, and then the «stylist,» is an experience of greater cost to you than the monetary value you anticipated saving by choosing to go to this «salon.» I mention that in quotes because not only do people not know how to do hair (it ends up looking ridiculous, and did both times I attempted to give this place a shot), but also because several of the «stylists» do not even speak a word of English, and I mean this literally. There is only one license on display on the wall, and I wouldn’t be surprised if the owner is the only licensed hair stylist in this «salon.»
I am not a complainer at all, but felt behooved to rate this place to save all of you time and aggravation. I created a Unilocal account just for this particular place to warn all!
You can have a beautiful job done for a modest price elsewhere.

I had heard of Ruby’s in conversations with my friends so I decided to try it for myself. The front desk greeted me and was very welcoming. Eli washed my hair and it was the BEST wash I have ever had! Laura did my hair — i told that I wanted a fancy blowout with curls at the bottom. She did a fantastic job and the blowout last me all night at a party and the next day too! I was quite impressed!

AVOID AT ALL COSTS!
If I could give this place zero stars, I would.
I came here on a weekend (early morning) for two things: a blowout and a sleek, sexy ponytail. My sister needed her hair done too, and she wanted a blowout. The stylist had absolutely no idea what she was doing. I told her I wanted a ponytail and she couldn’t even manage that. She tried a few things, but kept saying, «This won’t work. That won’t work.» Then she tried to do a simple braid across the front that would sweep into that half-​up/​half-​down look — complete failure. Rather than doing the french braid into the hair, she just did a free standing braid that dangled from my forehead and tried to pin it. Did not work. Finally, she took a clip out of her own hair and told me that I should just pin it myself. In the end, I left with a terrible blowout and I wound up having my sister do my hair later that day… in a ponytail.
As for my sister, her stylist completely damaged her hair with what should have been simple blowout. He pulled and teased and it came out looking incredibly frizzy due to the breakage he caused.
The cherry on top was the rudeness we experienced at the checkout counter. There was no, «How did you find everything?» or «Are you happy with your hair?» No. Just, «Cash only. Or check» Cash only?! Checks?! Are you serious? The attitude from the front desk lady put me over the edge. An absolutely miserable person who couldn’t even muster a smile or ask how my experience was — unacceptable.
I rarely Unilocal,and when I do it is only because I’ve had a wonderful experience or a positively HORRIBLE EXPERIENCE. This experience falls into the latter category and I choose to share it with you all so that you do not repeat my mistake or patronize a place that mistreats its clients and can’t even manage a ponytail or a proper blowout. Go next door to Fierce!

Ruby and his stylists are pros. He is the consumate Salon owner and every visit I make, I receive a great cut. His clientele is mostly women but the high end Salon has male clients like myself that always get a relaxing shampoo and sharp haircut.
Always open to feedback, Ruby has a great sense of style before, during and after your haircut. The location is superb and the salon is very comfortable.
Worth a an appointment!

So it’s been a good few years since I’ve been here and the only reason being that I now live permanently on the South Shore and quite frankly, I’ve been too damn lazy to drive all the way up to Great Neck for a haircut so I’ve been going somewhere local that gets the job done. Last week, I had a doctor’s appt in Great Neck and my hair was so goddamn long, I was tempted to shave it all off so I figured why not and booked an appt with Ruby for the first time in I’d say at least 3 years since I was going to be in the area.
First of all, I was totally confused when I got there. I was pacing back and fourth where I THOUGHT the store was and was convinced I was hallucinating when I saw a barber shop and nail salon where I thought the salon should be. Then I looked across the street on Middle Neck Road and saw it. THEY MOVED! I had no clue.
I cross the street, walk through the door and was greeted so warmly by Ruby and the staff. I was shocked to see that he actually remembered me after all these years! His new store is even bigger and better than his first one and he appears to have many more employees. Ruby gives me a haircut. All I have to say is NOBODY ELSE IS EVER LAYING A FINGER ON MY HAIR EVER AGAIN. This guy knows how to give a real haircut and a damn good one. I forgot what I was missing out on because I was so used to the mediocre haircuts I’d been getting, but thought they were good because I forgot how fantastic and amazing Ruby is. Here’s the kicker… I’m sitting in my chair waiting for Ruby to finish the customer sitting next to me and she’s telling him how she is from the South Shore and had been going somewhere in the Five Towns for her haircut, but now she will be traveling to him from now on. I had to interject and ask… which salon in the Five Towns? It was the same one I’d been going to! Small world. No disrespect to that salon, they’re good but nothing compares to Ruby. Not only did he give me probably the best haircut of my life, but the girl who blew it out did an amazing job too. I think her name was Leah. What a sweetheart. I’m glad I rediscovered Ruby and just like a good doctor, good stylists are worth traveling the distance when you are lucky enough to find one. I walked out of there feeling like a celebrity and continue to get 3 984 928 424 compliments on my new haircut.
FYI — There’s a municipal metered parking lot next to the Bank of America on Cuttermill Rd. which I never knew about until I found it by accident last week. Park there instead of driving yourself nuts trying to find parking along the main drag.

Ruby is a nice guy but very busy cutting the customers hair, watching his workers and paying attention to other customers at the same time. He is very quick, doesn’t make conversation (which I love). But i did not have a good experience. This was my second visit. I was impressed by the first visit. So I came back. He cut conservatively and seemed nice. During the first visit he mentioned I should consider low-​lights. So since I had a pleasant experience I came back for low lights and a cut. Horrible experience. He rushed through my haircut. It really did not feel like I got a haircut. He was so distracted that he did not give me the attention nor the focus a paying customer deserves. I tried to explain what i wanted but he brushed me off impatiently saying let me do my job! Turned off. Regarding the low-​lights he did not do a half a head I had to show him where he neglected. He was so rushed. Then he told his worker something in his language and it turned out the guy took out my foils too early. The low-​lights were ruined. I got some color but you could still see the roots from the last hightlights i got. Then during the cut he says I should consider high-​lights. What the f — . You told me to get low-​lights. Then why did you do the low-​lights in the first place. You don’t seem like a legitimate, credible stylist at all. His clients are a walking advertisement of his work. That was not reflected in my hair at all. I felt like I got nothing for my money. His focus is getting the money fast! His focus should instead be on having a returning customer who will refer his work to other potential clients. Not a good business man.
Good points: Nice guy, does not make conversation. Bad points: rushed, distracted, focused on getting money today, not on good work and creating a returning customer for life.
I will never return, despite good reviews from family. I have since found another salon who does not rush and takes the time to give me what i want and what makes sense. He clearly wants me to become a regular customer. Much happier now.

Scott was really excellent, but he no longer works there! Scott! Where did you go Scott!!!

I made an appointment here for the first time, and I had hoped to get some time with Ruby, the owner and head stylist. He wasn’t available, but the woman on the phone assured me that Diana was very good.
So I went anyway, feeling brave. I was consumed with anxiety, having been the victim of far too many lame haircuts and bad dye jobs. I hadn’t colored or highlighted my hair since the 1^st Bush administration, but I had really been wanting to up the oomph factor on my tresses for quite some time.
Diana quietly and expertly foiled my hair, and when it was over, I couldn’t really tell how it was going to look. After a wash, she got to the cutting. Every time she snipped a 4 – 5 inch layer of my hair, I closed my eyes and silently repeated the mantra «It’s just hair. It will grow back.» When she was finished snipping, I prepared myself for the worst.
But as she blew out my hair, something amazing happened– both the color and the cut sprung to life. After the last spritz of hair spray, my hair looked AWESOME. Today, it seems my burst of bravery has paid off. If only I was always so fortunate!

I’ve come here several times & I will never go anywhere else!
I usually get my hair cut by Gary, today Ruby cut my hair. I have also brought my 7 year old daughter here. Today, I walked in there having dyed my hair by myself & it was 5 different colors & was absolutely disgusting! They squeezed me in even though they were crazy busy and I walked out of there with my hair in 1 beautiful shade of brown and the exact cut I wanted. Best of all, they are cheaper than any place in Great Neck! It’s $ 35 & up for a wash, cut, blow & flat iron!!! Step 2 doors down to one of the other salons & pay at least $ 60 & up! If you’re looking for an amazing, gorgeous cut at the best price in Great Neck you definitely need to go there, I swear you will love it!

Made a last minute appointment for an updo for the night of a gala I was hosting. I called the salon two hours earlier for an appointment. Not only did I absolutely love how my hair came out but it was reasonably priced! I went to this place based on the fact that they’re close to my office and the other reviews here. I’m thrilled that I did!
I’d have given them five stars but my hair started falling out at the end of the night. But again for the price, you can’t beat it!
I definitely plan to go back for regular hair appointments.
Edited to add:
I went back to a haircut and color.
I was originally booked with Gill but wound up having a woman (whose name escapes me) do my hair. There was a misunderstanding at the front desk apparently she thought I said «the girl» and not «Gill» when I made the appointment. Anyway, I’m SUPER glad she wound up doing my hair, it came out GORGEOUS! I’ve gotten so many compliments. I cut off a good 11+ inches and dyed my hair so I came out with a completely different look and this woman NAILED it.
I will be going back to this salon and asking for «the girl», hopefully I don’t get Gill this time! LOL
Oh only down side, they don’t take credit or debit cards so be sure you have cash with you. I’m a huge user of my debit card so this is slightly bothersome as I have to remember to stop at the bank before I go there. But it’s not that big of a deal.

I hadn’t had a good hair cut in a long time. My coworker recommended this place. She said to ask for Ruby and that its like $ 50. I made my appointment with Ruby. I get in there and it’s teeny tiny but not crowded. The girl (Diana) who washed my hair was also the one cutting my hair. I was really nervous and confused bc i knew she wasnt Ruby. But whatever, i figured she wasnt cutting it super short, so if i didnt like it i could deal. We exchanged names and she tried making conversation. But I wasnt really in a talking mood and was nervous, so I didnt talk too much.
I think she gave me the best haircut i’ve ever had. And it was only $ 35. My hair looked amazing when i walked out.
The next day i got a call from them asking if i was coming in for my appointment. I guess the girl who wrote down my appointment wrote it down on the wrong day. which is why Ruby didnt cut my hair the day I went. But it all worked out, and I was really happy with everything.