Fagan’s Towing Service

Wish I could give a 0. Horrible service horrible attitude

I am Glad they were called to help us!!! They got us out of trouble quickly when other tow truck could not help us.
My front Wheel Collapsed in the Righthand lane of Willis Ave from a Broken Axle Day after the heaviest snow of the Winter.
We called AAA right away, then waited more than 1 ½.
That driver spent ½ hour looking our car and talking on his cell phone, then he said «He does do not have the equipment» to lift our Honda onto his Flatbed, and he left us there.
Police called other Tow Companies, then finally Fagan’s was called.
They arrived quickly, With the SAME type of Flatbed as 1^st tow co.
Driver made us feel better right away, he made sure my Wife and I were in safe place, and started working right away.
We had been there so long that our battery died from the Hazard Flashers, so he had to find a way to put our car into Neutral.
He shoveled the Ice snow that built up as we had sat there.
He laid on the ground and hooked up chains.
Within 10 to 15 mins our car was Up on his truck.
He then pulled into a nearby parking lot to help us find the best place to bring our car for repair. He gave my Wife and I a ride to Our Mechanic nearby our house.
My advise, Call Fagan’s First!
I will, and I will tell my friends to do the same.
Their phone is (516) 487‑6718

Hahh, if I can give it 0 star, I will definitely do it. This is my first time to write so negative reviews. Very rude workers. Fees undisclosed. No paperwork set at all. My car was towed on the highways because of the insurance lapsed. Policeman called them for towing. They just took my car away seems like it is theirs! When I ask for the fees information and the boss there just told me leave them away because they are going to close and get home. lol. Yeah. They know I have to pay them no matter how much they ask for anyway because they have towed my car and I can’t do anything because my car’s plates have been taken away. How could such horrible company still exists???

We hired them for snow removal. They charged a ton of money and did a horrible job. Car still slipping on the driveway, and they did not clear the walkway at all, just threw some salt down. Maybe they were at the house for 10 minutes. $ 150 bucks, and it’s still unsafe out there.