Cosmo Nail Spa Incorporated

I’ve been coming to Cosmo nail spa for about 3 months weekly and love my one manicurist who keeps me coming back — and I have to give her 5 stars. But this review is solely about the «manager» and her nasty attitude. I’m not sure of her name but she sits in the first chair, always wears a bubble vest and is often obnoxiously singing. The first time I came in for a manicure here, she refused to do my nails even though I had an appointment because she said «you won’t like how I do nails because you’re too picky», it was extremely rude to speak to a customer that way and she had ever seen me before. Luckily I ended up getting my favorite manicurist so it was a blessing in disguise. After that, every time I come in she gives me dirty looks and actively tries to ignore me which is weird because I have to desire to communicate with her either.
I am currently at the salon waiting for my nails to dry, I arrived 10 minutes early for my 2:30 manicure, took a few minutes to try out colors and my manicure promptly began at 2:30. After the second coat of polish was applied to one my hands, I noticed that all of my nails had air bubbles in them and usually when that happens it’s due to the polish (I think) so I kindly asked my manicurist if I could pick a different polish and she had no problem with it as she saw all of the bubbles/​roughness in the polish as well. Towards to very end of my last coat of polish, about 5 customers came in for manicures with out appointments and the salon began to freak out and rush my manicurist, although it was only 2:55 and 25 minutes to spend on a manicure is not excessive. When I got out of my seat to walk to the dryers, the rude lady said «you can’t always do this changing colors, you pick polish and don’t like you stick to it» and I said excuse me, and she repeated herself. I told her that she is was extremely rude to me and she said «of course I am, I am the manager and I have to talk to you like this.» I am appalled at this treatment and behavior, especially since I have never had a negative interaction with her before. She’s unbelievably inappropriate and I really hope she reads this, she gets zero stars from me.

Here was my favorite nail spa place but I was not happy my gel manicure today. The owner Michelle likes to ask yellow skin tone customers: Are you Chinese? Once she knows you understand Chinese, her attitude turns to be very bad and impatient.
I was not able to decide color today and didn’t like the color she recommended. She was impatient saying, which color you want? This one or pink one? You tell me!
Finally, I picked a color and done gel manicure. She said the color I picked is so ugly, the pink she recommended was much prettier.
I couldn’t believe these words came from a nail salon owner. I was thinking Why I gave my money to these people from mainland Chinese does not know how to respect customer and ruin my day?
I don’t see she treats other customers who only know speaking English like that.
Very disappointed !!
Ladies, next time pretending you don’t understand Chinese. I promise you you won’t pay for contempt reactions!

My favorite new nail salon. I’ve been searching for a local salon that is affordable, clean, friendly, and easy to make an appointment with. Today was my first time at Cosmo and Michelle did such an awesome job. She was meticulous at pushing back and gently trimming my cuticles and I love that when I requested my nails be filed square with rounded edges she executed it perfectly. She did a lovely neat french. Perfect for a professional girl on the go like myself. Dashing Diva, who? Prices cheaper here. Much quieter here. Absolutely will return!

This is my new favorite go-​to place for a superb mani/​pedi! I was introduced to Cosmo Nails by a friend about 6 months ago and I’ve been coming here ever since. It’s located at the corner of Northern Blvd. and Westminster Rd. — there is a small parking lot in the back which is useful because it can be hard to find a spot on Northern Blvd.
The one thing that really stands out to me when I walk into Cosmo Nails is how clean and organized they are. The place sparkles like a gem. The looks scream «high-​end» and the quality of the services are nothing short of perfection. All the ladies that work here are magical nail pros :)
If possible try to make an appointment or call ahead to see what the wait time is. Once it’s your turn, sit down in one of their comfy pedicure massage chairs and just drift away…

Very disappointed — my last two visits to this salon ended with me being turned away. As a long-​time customer who has been with the salon since it opened, I was quite shocked to be treated so poorly. The woman at the front desk (not Ellen, but Ellen was standing right next to her) was rude and dismissive and didn’t care whether or not she lost business. I will NEVER return to Cosmo again. If you want to hold on to loyal customers, then treat them with some respect and be a little more accommodating. I went back to my old salon, Rebekah in Bayside, where I’m treated with courtesy and receive high quality service. It seems like I have to leave a rating, but do not let that one star fool you. They do not deserve any at Cosmo.

I don’t get my nails done often. But when I do, I come here. It’s $ 20 for a mani and pedi. Very friendly and the salon is very clean. The lady really took her time with the mani and pedi.
It gets busy on the weekends here so try to make an appointment.

Great place. Has become my regular salon. The place is clean and feels nice. The girls do an excellent job! I always get gel mani and reg pedi and its always a pleasure to be there :) Highly recommend.

I love Lucia here, but all the girls do a great job, be aware though they TAKE THEIR TIME to give you the best, dont expect a «quick manicure».

My husband called in advance to get me a mani/​pedi appt AND was advised we did not need one. Arrived and was told I’d be 40 minute wait. At 45min I approached them, they spoke amongst themselves and said another 15min. Nice salon but unfortunately very disorganized. After an hour I just left and frankly they couldn’t care less.

The best man/​pedi ever. I love the way the place looks, the staff is friendly and polite. It’s very peaceful here. I live in the area so this will be my go to place for sure … After trying out so many nail salon I finally found one that is great all around.

Great Place! Awesome job!

I was in the area and really needed a mani/​pedi. I passed by this place and thought it looked nice from the outside. I quickly jumped on Unilocal to check for reviews to make sure there were no major red flags. There weren’t, so I went in.
First of all the place is gorgeous and immaculate. All new, beautiful, clean appliances. Even a crystal chandelier in the middle. The manicure tables have marble tops and have built in UV hand slots of UV gel manicures. I don’t get UV gel manicures but I was still impressed by this. It’s the first time I’ve ever seen that.
OPI and Essie colors were available.
My technician was just the right amount of friendly and very efficient. The mani/​pedi came to $ 20, $ 22, I think? I do remember that it was cheap for such a nice place/​good job.
I wish I lived in the area and could come here more often! I definitely recommend this place.

I was visiting NY from LS and found this grand open salon on Unilocal.This salon is new and looks so fantastic. this is the first place make me felt so comfortable either the smell or service. I onli did Meni but i got 20% discount, thank you Ellen. Highly recommend this new salon.