A total NIGHTMARE!!! And so unprofessional!!! Our child was enrolled at KSA for two weeks, the first time away from home. However, due to bullying that was experienced(physical and verbal), we decided to pick up our child instead. We are now trying to get our money back. When we enrolled, we paid two deposits for two different sessions. The first deposit more than covers the one week that our child was at camp. However, a full refund was requested due to the lack of supervision. KSA did not provide us with the service of «supervision» and a safe and positive environment as promised, therefore we requested a pro-rated payment for the one week that our child was at KSA, which we found reasonable. Additionally, we have not yet received our second deposit refund for another session that we previously enrolled in(as the owner promised verbally and in writing), but instead, KSA charged our credit card an additional $ 3,400. To make matters worse, our child’s friend, who had planned to attend camp if our child attended this second session, is also waiting for their deposit refund, which the owner promised to refund, should our child not attend. They have made several calls to KSA and each time told that«the owner was out and a check would be mailed out». We have been OVERCHARGED a total of $ 3,900.00 and have not even received the courtesy of a return call or email. Our child’s friend has been waiting for almost 4 months for their refund of $ 500.00 and haven’t received a return call or any response. This was certainly not the kind of «first time» camp experience our child, or we, should have experienced! We hope that others BEWARE!
Rachel W.
Classificação do local: 5 Fort Lauderdale, FL
Such a beautiful camp and amazing sports instruction for overnight and day camp! Campers choose their activities and programming is prepared for all ages and ability levels! Camp has 9 outdoor tennis courts, 2 indoor courts, 2 baseball fields, a soccer field, lacrosse field, track, 4 outdoor basketball courts, two indoor basketball courts(one being the original Boston garden NBA floor) a circus area, golf range, hockey rink, pool, 2 beach volleyball courts, an indoor gymnastics and weight training pavilion, and a full lake program! Definitely worth a tour!