FedEx Ship Center

Hire someone for lunch and keep your doors open like a big business you are. It’s not easy to go on my lunch to send a package when you’re closed.

Missed signing for a package? Well, it used to be you could drop by and pick it up at the end of the day. Now, they send em all back to a warehouse in Roseville (unless you have the foresight to know you will miss the fedex guy!)
This kind of nonsense is why I prefer UPS or USPS.

Was on hold for over 8 min, Claudia rudely put me on hold when I asked a question about a delivery and never got back to me. I have had problems in the past, and it’s still the same. Would NOT recommend Fed X Grass Valley. Its just bad that I have to get a delivery from them. Talk about being Fed Up with Fed X.

Not a huge fan of this place. They don’t open until 9am and which is slightly inconvenient when you have important documents to ship because you can’t take care of it before work. Also, they close at 5:30 so you have to rush to get here after work. They send out their deliveries at 4:45 so even if you make it after work your packages or documents won’t go out until the next day.
I arrived early (at the expense of being late for work) to mail important title documents to my lender. They had to be in her hands the next day, so I was pretty concerned. 9:00 am rolled by and the door was still locked and the lights were off. I knocked and a woman let me in. She was very friendly, which is the only reason I gave this place two stars instead of one. When I asked if she could print out the FedEx mailing label that the title company emailed me she refused even though I could see a printer right behind her.
I’m sure they have rules against printing things for customers, but they should be able to print their own shipping labels out.
I stepped outside to call the title company to get their FedEx account info to write out the shipping label by hand. I got the information from the frustrated woman at the title company and when I tried to go back inside the door was locked!
I knocked again and the woman cheerfully let me in again, but the whole process was much more difficult and inconvenient than it should have been.
If they opened one hour earlier they could easily earn another two stars. If they also printed the shipping labels they could probably earn another star and bump themselves up to a five star rating!