California Craftsman

I simply cannot imagine a business better run or more focused on making their customers happy. I have just finished having all of the windows and patio doors replaced in my San Francisco home, and these guys are incredible. And the amazing part is how I found them.
I began doing research on windows, something I’ve never bought before. I went to Consumer Reports first, and followed that with a visit to Marvin Windows website. I registered for more information, and the very next day I got an email from California Craftsman offering their services. It was a very gracefully written offer to bid on my job.
I replied that while I was happy to listen to what they had to say, I wanted to be very clear that I lived in San Francisco, quite a way from Auburn and Grass Valley, and that my job might be too small for them.
Doug, one of the owners, and I had several very helpful (to me) email exchanges and phone calls. It was very clear that he knew just what he was talking about, helped me me understand options, and was only interested in meeting my specific needs. He and a colleague came all the way down to see the house and measure my windows. He drew up a bid, first for Marvin wood windows, that was beyond my budget and then drew up a second bid for Milgard vinyl windows, a more appropriate choice to replace my 30 year old aluminum windows. The price was much more in line with my wallet as well. I paid a deposit and they were ordered.
The day before the agreed upon day for installation came, and a veritable caravan came down to SF-​two trucks, two trailers, and FIVE installers! They dropped off their tools and the windows at my home and went to check in to the hotel where they would stay for the next two nights. This was so they could start bright and early Monday morning and not have just driven 2 – 3 hours.
They started at 7:30 the next morning and worked steadily through the day. For a nominal additional cost they added beautiful trim and sills to my previously very plain windows, and they are now all ready for the painters.
Yes, this was a big investment in my home. But Doug and his colleagues have made what would otherwise have been a nerve-​wracking and bewildering experience one of confidence that I paid the best price and have the best installation of the best for me windows. They enhance the value of my home and will last for many years. I know that California Craftsman will be there to take care of me in the future.
These are the real good guys, people. They only sell and install the best lines of the best windows. You couldn’t be in better hands. I’m thrilled.