Upright Xchange Piano

I would like to give no star if I had the option.
If you are looking into buying a second hand piano, stay away from this guy.
We were looking for something for our 5 year old to start lessons, nothing fancy but not too shabby that he would lose interest. We turned to Craigslist answered an ad he posted about a piano that looked really good on the outside. We didn’t know much about pianos, but we went to check in out anyway, thinking if he is a professional running his own business, we should be able to get some honest opinion. Well, bad idea. He said the piano is about 20 years old, a good brand, been taken care of, minor adjustment on a few sticky keys, and it should have a lot of life in it. All and all, more suitable for a little kid to bang on it for a few years. NOT TRUE!
3 months after it was delivered, we already had it tuned 3 times, it simply wouldn’t hold the tune. Later we had 3 piano technicians from various groups checked it out, all bad news! All felt and bushings have been over treated with chemical solutions to the point that it would be impossible to improve the actions of the keys. Bottom line, It would cost us more to fix it than to simply buy a new one.
As a professional, he should know exactly what this piano was and if he didn’t, he should not be in this line of business.
We did try to contact «UprightXchange» hoping as a business they would do something to help us out since they gave us the wrong information to begin with. We left quite a few messages but never were able to talk to anyone, or getting any response, it seemed like he was avoiding us knowing what he did. That is when we realized we got taken by a sham business.
Knowing what we know about that piano, we couldn’t keep it as a learning tool, but it would also be wrong sell it to another family. We finally sold it to a piano/​furniture dealer for pretty much the price you pay someone to move it. He is going to salvage the cabinet to turn it into a bookshelf.
This was a very expensive lesson for us. If you don’t know much about piano and in the market for one, there are reputable business out there that would help you. We were very impressed with professionals with Perfect Pitch. For a fee, professionals from these business would go on a hunt with you to check out the piano and help you negotiate, and then move it and tune it.
UprightXchange still has quite a few running ads on craigslist for various pianos, if you read this review, consider yourself warned.