Minyard Sunfresh

While I’m usually pretty forgiving and willing to afford multiple chances to an establishment to keep my business, I shall not be shopping at this store again. I have made several stops in this grocery since the change over and each has been more disappointing than the last. They seem to not care about freshness, quality, or value.
On 21-​June-​2016 I was in a hurry mid-​afternoon and needed a dozen eggs. I walked through the mostly empty store to the back where I discovered 1 carton of Jumbo sized eggs on the cooler shelf. They had expired on 06-​June-​2016 and one of the eggs was clearly broken. In fact, It was almost completely dried out. I walked directly out of the front door, never to return. At least until another chain purchases this location…
The store itself is of good quality, having been built by Tom Thumb as one of their flagship locations. Hopefully the next owner will get it before it is run into the ground.

This place should be called «Un fresh»
This location has gone down hill since Minyards took over. Terrible customer service. Practically non existent organic food section. Expired foods all over the place.
3 months ago, my dad bought my 7 month old some organic peaches baby food pouches from here. I was feeding her one and noticed her breath smelled really funky and then I realized the smell was coming from the 8 months expired baby food that I was feeding her. Horrified, I checked the other pouches… almost every one was expired. Unacceptable. With these pouches, you can’t see inside so you’re blindly trusting that your child isn’t ingesting disgusting, moldy food.
So My dad took the expired pouches back to sunfresh. They refunded his money for the expired pouches and said they would go check the dates on all the pouches right away.
Flash forward to today. I stopped by to get some spinach and decided to grab some pouches while I was there. Almost EVERY POUCH that I picked up was very expired. One pouch even expired Jan 2015. So either they are buying expired baby food from their supplier, Or they didn’t give two shits about our complaint 3 months back. I told the cashier tonight about how dangerous it was to have expired baby food on the shelves. She said «oh really? I’ll tell someone»… yeah right. No one was in line behind me and when I walked away and looked back, she was leaning up against the register looking through a magazine. Clearly not going to tell anyone.
Never going back. They don’t care about their customers or the safety of babies consuming their baby food.

Wow, where do I begin…
Tom Thumb has been owned by Safeway for the longest time. Safeway then merged with Cerberus Capital. During this merger it was decided that they would sell 168 stores, 12 of which would go to Minyard’s (8 Albertson’s and 4 Tom Thumbs). From what I understand, Minyard’s, who now owns many of the DFW Tom Thumbs is not run or owned by the same people that managed Minyard’s up until the 90’s. Tom Thumb locally had already been on a long term downward spiral. I remember long ago they removed Boar’s Head cold cuts in favor of their own «Primo Tagilo» label. This was upsetting, but still acceptable. Many of the locations received an extensive remodel, which seems to have gone unnoticed, but the renovations were long overdue.
Fast forward to Q3 2015, the Tom Thumbs in question have all been converted to Minyard’s Sunfresh Market. The stores really have the same look and feel as a Tom Thumb, but the quality, freshness, accuracy of pricing, have all deteriorated. Like other reviewers, I’ve noticed severely expired produce, meat, and dairy. Once I saw whole fryer chickens that expired about a month prior. I also noticed many containers of lettuce (Romaine, Butter, Arcadian Mix) that were wilted and expired. It also seems like they hired numerous managers to peruse the stores, trying hard to look busy. The fruits of their labor are really unnoticeable. These guys are typically sporting dress shirts and slacks, which makes them highly inaccessible. It almost seems like they’re disguised as potential customers.
Another thing that I’ve discovered is a distinct increase in prices. They do have some good items in their ad, like $ 4.98 a lb frozen shrimp this week (2lb frozen bags $ 9.96), but overall non sale items seem to have inflated quite a bit. I’ve also noticed significant errors in pricing, many times at checkout things have rung up differently than what they were labeled, very frustrating.
Really the only positive aspect of this transition is the introduction of Dietz & Watson deli items. These haven’t been available in the area in a very long time. The quality is perhaps comparable to Boar’s Head, but they offer a slightly different array of items.
Overall I do not think these stores will survive that long given the hyper competitive grocery market. With Whole Foods, Central Market, Market Street, Kroger’s, and Safeway/​Cerberus owned Tom Thumbs, I hardly see room for them, despite having acquired prime locations. They still have a chance to turn things around, but the outlook is bleak. Perhaps they will join a previous tenant (Blockbuster) of this strip mall in bankruptcy, but maybe they will change and prosper.

The staff after 5pm is really lacking. A total difference from the daytime/​lunch time staff. I go to check out and the two women cashiers are talking and do not even greet me. Continuing their conversation, I say hello to the actual cashier. the other one at the end of the counter continues talking. so rude. There are plenty of other stores in the area.

Two thoughts. I wonder how long it will be before this place sells to Kroger or ANY better chain? The good thing is Sunfresh is like a convenience store. poor selection, higher prices and at least the lines are short because everyone has gone elsewhere.

Such a shame to see the original Tom Thumb go. We have known several of the cashiers for 10+ years and you can just see their dissatisfaction with the changes from Tom Thumb to Safeway to Minyards.
I will miss Tom Thumb but now I have adopted Market Street as my go to store.
So sorry to see the caliber and quality of Tom Thumb fall.

This place is disgusting. I just went to grab a head of romaine lettuce and some salad dressing for dinner. When I got home and started chopping the organic lettuce the entire inside was brown and molding. I then checked the salad dressing and it has expired 2 months prior. I can’t believe they even put this product on shelves. We won’t be back.

If I could give it a zero, I would. We went to buy a few things for a meal tonight. Almost all of the prepackaged lettuce mixes were brown and slimed in the bag! What the hell?! There was absolutely nothing in the fresh fish counter either. There was actually prices written on boxes with sharpie marker. This place is a joke. It will not last in this neighborhood for long at all. I wish it was still Tom Thumb. Word to the wise, go somewhere else!

I miss Tom Thumb.
Sun Fresh may look like Tom Thumb, but it certainly doesn’t smell like it. Aside from having a funky odor throughout the store, most notable is what they were missing: fresh produce (red bell peppers, yellow bell peppers, jalapeños, and cilantro were either missing or essentially rotten my last trip), brands you recognize (I’m not a label snob, I promise, but some of the new brands are the same price or more expensive with no better quality), and milk with an expiration date more than 1 day later.
Since it seems like I am going to have to make two trips when I stop here anyway, next time I will skip it.

Goodbye Tom Thumb of Grapevine you will be missed. Minyard Sun Fresh Grapevine took the worst parts of Tom Thumb and added the worst part of Albertson’s to make Sun Fresh. Minyard’s house brands are inferior to Tom Thumb, in addition, the quality of the meat, seafood and vegetables have also deteriorated to the point of being inedible.
After 9 years of buying most of my groceries at the former Tom Thumb, I will no longer be shopping there and will drive to the location on Hwy 26.
Not to sure of their business model by calling themselves Sun Fresh, when the store isn’t very Sunny and the groceries aren’t that fresh. I give it 1 year before they close the store.