Auntie Anne’s

I love the cinnamon sugar pretzel bites! And they have awesome strawberry lemonade. I did see the cashier lady have insanely long finger nails (they were looking good though, loved the color), and I have no idea how she can make pretzels with long nails. Maybe she just handles the cash? I don’t really know, but I’m in love with the pretzels!

We got a regular salted pretzel with cheese sauce. The pretzel was kind of greasy and the cheese sauce was extra salty– even though it was a pre-​packaged cheese sauce. I usually like my mall pretzels but this one, I didn’t even want to finish.

best pretzel place in the mall when i worked at the mall. always have «calendar» specials for mall employees. each day is a different coupon or discount! the pretzels are fresh everyday! u can even watch them make em! the staff was always super nice to me

There’s nothing more that I hate than bad service.
The staff wasn’t very friendly. They did not have the type of pretzel we wanted. It was still in the process of baking. We ended up waiting. Instead of us (customers) being upset that we had to wait, it almost seemed like they were more irritated that they had to make the pretzel that we wanted. It almost seemed like they wanted us to chose another one so that they didn’t have to worry about it.
They also didn’t ask if we did or did not want the pretzel dipped in salt (common question). If you want advice, I would steer clear of the salt as it is almost unbearably salty!!! We ended up just dealing with the salt. Drank water all afternoon following this.
The pretzel was fresh so that is about the only reason I give them ³⁄₅ stars.
–2 stars for the service

I usually don’t give 5’s but MAN are these pretzels good! They always taste fresh and they are just irresistible. I think I have tried every pretzel they have made at this place haha. Great staff here. They are able to get the line moved and keep a smile on their face. Keep up the good work Auntie Anne’s!