Community 1 Bank

This review is primarily for the Granite Falls, North Carolina location of Community 1, I can not say anything about other branches since I have never used other branches of Community 1. I can add that I have been contacted by the western region manager of community 1, out of the corporate office in Asheboro, because of a complaint I filed via email. She is as rude as the employees at the Granite Falls branch, she did not listen to my concerns, believes lies the NEW Granite Falls branch manager tells her, cuts me off and tries to intimidate me. I can not be intimidated by her. I respectfully terminated her phone call after I told her «this call is going no where»
I am retired and banked with Bank Of Granite over half my life. I never had any problems with BOG or any of it’s employees, on any of my accounts. Since Community 1 merged with BOG there has been one problem after another. It’s not about money I had invested in Community 1, it’s about their apparent corporate philosophy of treating their customers with the least amount of respect possible. The lack of respect runs the gammat from the western regional manager to the employees of the Granite Falls location. It’s your money, if you want to bank with a bank that has no respect for you, use Community 1. On the other hand if you like to be respected where you do business, bank at some other bank.