Tony Betten & Sons Ford

I had an amazing experience at Tony Betten! I went to two competitive dealerships before going in to Tony Betten, and the difference in customer service was night and day between them. At the other dealerships, I was treated as though I was inconveniencing the salesmen. They were just looking to make a sale, and did not take a personal interest in my search for a new car or my budget at all. Tyler was wonderful! As soon as I walked in the door, I was warmly greeted and felt instantly at ease and that I was at the right place, with the right salesman. Tyler was incredibly helpful and patient with the million questions I had. He asked me questions on what I wanted and what I was looking for. I also had a strict budget I was trying to stick with and he made it happen.
The location is not close to my home, however it is the ONLY place I will return to to service my car, or purchase a new one. I will be telling everyone about my great experience at Tony Betten! Thank you so much Tyler!

My last couple of cars I have leased from Tony Betten And Sons Ford. Great experience for me, friendly service, knowledgeable staff, willing to work with you. I would highly recommend them to anyone looking to buy or lease a car!

I’ve had nothing but fantastic experiences with these guys! Monday I called to see if I could drop my car off that evening for them to hopefully take a look Tuesday. He said he wasn’t sure if they’d get to it that day, but likely by Wednesday. There was a voicemail by 10:30 Tuesday morning letting me know it was fixed! We were out of town, so I called this morning to let them know I could get it when my husband got off work and could bring me there, and they offered to deliver it to me. These guys are top notch in my book! I didn’t buy my car there, but that doesn’t seem to matter to them. They give great service regardless! I know where I will look for my next Ford though. :-)

For service, I have been happy with Betten Ford. I have been using them for oil changes and repairs on my Ford product which I did not buy from them.
Sometimes dealers will treat you differently if you didn’t buy your vehicle from them.
Not so here! Their estimates and timeliness of repairs has been good and the charges reasonable.
They always provide me with a ride or a vehicle if they must keep my vehicle. And I get undetstandable explanations as to what is wrong with my ride.
I have no problem recommending them for service work!

Went to have an oil change at Valvoline. They told me that the left rear tire had a defective valve stem and was leaking. I have a 2012 Ford Fiesta.
I drove to Tony Betten and they told me that it would cost $ 35 to have the valve stem replaced. Since my car only had 9,000 miles I asked if it was covered under warranty.
They said that tires came with no warranty and they did not see it as defective.
Wow! A $ 2 part and a 10 minute repair on a new car = $ 35 ar Tony Betten. I passed. Then I did have a flat tire at the worst time and place.
My fault, not Tony Bettens, should have went somewhere else.
I have never bought a tire without a warranty and usually Discount Tire just fixed them free.
I just went to the wrong place.
I’m sure Tony Betten just gives some folks that warm and fuzzy feeling of satisfaction.
Not me… beside the road, in snow changing a tire… It was a sorta cold and numb feeling.

We stopped to LOOK at a truck; test drove it; flipantly gave a reasonable offer which they declined and we left. Well a month later we got a letter stating it has been a month since we’ve seen you… etc. etc. Just because we had to give our license to test drive does not give them the right to take the address and use it for marketing!