Hampton Inn & Suites-Grand Rapids

Very reasonable rates for a Hilton property. The hotel delivered to the high standards that you come to expect from the Hilton brand. Our room was clean and well appointed. The layout for the king room was a bit odd, but we were fine with the space we had. The hotel is tucked away in a shopping center with a Target, Costco and several restaurants and shops. The location is very convenient for someone who will be utilizing the airport, nearby business parks or wants to visit nearby amenities. Service was friendly at the hotel and all of our needs were met by the friendly staff. We would definitely stay here again if in the area.

We’ve stayed here before but only for one night. This time we spent two and they were out of hot chocolate already on the first night, the second night they were out of all tea AND the hot tub was out of service.
The pro was that we were able to get to get a rollaway bed so our daughter didn’t have to use the sofa bed (the con– that still had sheets on it from someone else that slept on it).
Pretty disappointed in this stay.

Excellent accommodations. Spacious room, plenty of storage, very clean. Very nice fitness center offering a variety of exercise equipment all of which worked. Unusually good continental breakfast with healthy alternatives. Hotel was full. At night, relatively quiet. Didn’t try pool & hot tub but they were working.

Whenever I was in Grand Rapids for business this was usually my go to spot to stay.
The rooms were always clean. I never had a noise issue, and the location is fairly convenient. Staff has always been friendly as well.

I spent the night before my flight, here. Conveniently located near the airport and right behind a shopping center with several stores/​restaurants. Friendly staff. Nice to be able to grab a breakfast bag on my way out the door even though I left super early. Clean, comfortable, and quiet.

When I stayed here I had recently been staying at another Hampton Inn that was amazing, so my negative feelings about this experience are also in comparison the other, much better hotel.
The lobby has high ceilings and feels very fancy. They must do a lot of corporate events. The breakfast selection was good.
However, the first thing I noticed in my room was how lumpy the duvet was. There were tennis ball sized lumps every six inches. We called room service to come replace it, and they did bring another one — and dropped it off at the foot of the bed. For the price, I was really surprised that I had to remake the bed myself.
And I’m glad they seem to have high volume — enough to develop large lumps — but the pillows were lumpy too. I ended up choosing the least offensive one and trying to avoid one end.
Even the carpet was lumpy, although I think it was made that way. I guess it fits with the theme.
The room doors and most of the walls in the rooms are painted a soft green. Not a pleasing lime green, or forest green, or blue green. It best reminded me of snot. Sorry.
I checked out the pool and the smell of chloride was so strong I was worried I might get sick.

Nice clean hampton. They do a good job clearing the snow. Close to airport and target, staples and lots of restaurants. Breakfast was better than other Hamptons. It is on top of the hill. They need snow poles since driveway can be missed on windy road.

My wife and I spent the weekend in GR for ComicCon, King Bed room, first floor. Check-​in was fast, front desk clerk was very friendly and helpful. The property is beautiful for a freeway– and airport– type hotel, surrounded by what looked like wetlands and a (at the time) frozen lake. You could see 96, but could barely hear it outside, with dead quiet inside. My wife noticed a few hawks flying nearby as we got out of the car to check in.
Our room appeared to be newly renovated and updated, all new looking furniture, paint, carpet, art on the walls, no smells or moisture. Very comfortable and attractive with surprisingly high ceilings, making the room feel much larger than it was. Very comfortable bed, everything was clean and fresh, bathroom was spotless with nice facilities. Everything worked correctly (heat, TV, microwave, fridge etc.) and when we asked for anything the staff was quick to provide.
Free breakfast was good, or great (for this kind of hotel), depending on your perspective, the pool area was clean and deserted and the hot tub spa was very peaceful. Even though many other guests appeared to be staying there, it felt and sounded like a library, quiet and totally relaxing.
Negatives: only one. A large group of people with children checked in and took over the lobby/​dining area for several hours one evening, getting drunk, eating, with piles of pizza and other food containers all over the public area. They were extremely loud and rude, ignoring their children running all over the hotel and making a huge racket. Staff on duty should have made these people have their obnoxious private party in one of the unused conference rooms and closed the door. Can’t blame the hotel for awful people staying there, but they should have dealt with the situation better.
For the price, the very nice property, the service and excellent new rooms, we would definitely stay here again when back in GR.

If you can find this hotel, it is behind Target, which is behind Staples, which is behind Bob Evans, and you cannot really see it from 28^th Street, you will be pleased with what you find. Had to travel to Grand Rapids, Michigan for a funeral and spent one night at this Hampton. Our room, a king size suite, was the nicest Hampton room we have had and even better than the Doubletree in Key West where we stayed last winter. Beautifully renovated, huge room on first floor. This hotel is the most quiet place I have ever stayed at. Breakfast was typical Hampton breakfast which was just fine. Would highly recommend this property and will certainly stay there again when visiting Grand Rapids area.

Super nice hotel… Awesome location… But not sure we’ll return.
As everyone says this hotel is located on Hotel drive… Between 33^rd street and 28^th street. If you pull in off 28^th street like you’re going to Target you’ll see the signs before Targets parking lot… Use google satellite to see where it is.
Aside from the confusing address the location is awesome… A second from the freeway but far enough away that there is no road noise. The hotel overlooks a good sized pond in back… Even in the winter and during an ice storm it made for nice scenery.
The hotel itself was very nice… The room design was awesome… Nice beds, with down comforters, great pillows, a stylish bathroom… A desk to go with our two queen beds. There was no sleeper sofa, microwave or mini frig but we didn’t miss them. There was plenty of room for us to lay the suitcase and our stuff out, and plug in electronics (phone, iPad and iPod)
Keeping with the positives… The flat screen tv had a lot of channels… Not just the spartan basic cable channels you get at the cheaper hotels. HBO as well as Big 10 and NFL network and a wide selection of kids channels and great picture.
There was the standard shampoo, soap, conditioner and lotion in the bathroom (all of which were good quality). And a single cup coffee maker. It tends to spit as it pushes out the hot water (just be careful). We made hot chocolate. Coffee and hot chocolate are available ²⁴⁄₇ in the lobby. There was also a hair dryer. The towels were big and thick… Very nice.
Free breakfast was a treat. Make your own waffles, scrambled and hard boiled eggs, yogurt, bagels, toast, muffins, oatmeal, cereal, juice and yogurt. Apples, bananas, slice melon, watermelon and pineapple. One day they had biscuits and gravy with the eggs… The next they had yummy sausages that were pan cooked (not boiled) so they were a golden brown.
The workout room was really nice… Towels were well stocked, a tv, an elliptical, bike, rack of different weight dumb bells, medicine balls, nautilus machine, and two treadmills – one of which didn’t work (low key on the display?). All the machines had the grip type heart rate monitors…
Onto the negatives… The pool is super nice and clean, (Jacuzzi too)… BUT the pool was freezing. Not just cold when you first get in and then you get used to it and it’s fine… But Cold even after you’ve been swimming for a while and you never got used to it. Other people said the same. How cold was it? My son 9 year old who loves swimming didn’t want to go back in the next day… We purposefully pick hotels with pools so we can swim on vacation.
I asked the front desk about the temp… They made a point to tell me they were not the ones who maintained the pool (twice). After I acknowledged it wasn’t them and asked it they could have SOMEONE check the temp, they said they would. I followed up the next day (different person working the desk) and got a look from him like I was from Mars. He said he hadn’t heard anything about the issue or anything from maintenance about checking the temp of the pool… I went and felt the pool… Still cold… That day and the next. Pool was empty whenever we looked Sat and Sun despite hotel being busy.
Onto the heater (in room #322) There was an ice storm when we stayed, it was cold and very windy. When the heater was not running there was wind howling through it into the room… So much so you felt wind blowing on your feet standing near it. In the middle of the night the wind blew open the front panel of the heater… really letting the wind whip into the room. I got up and closed it and it stayed shut… But the wind howling was so loud we had to crank a noise make app on the iPad to sleep our entire stay… Sleeping in the bed near the window required an extra blanket despite the thick down comforter already on the bed and room temp set to 75.
I see why the hotel is 3.5 stars… The design and extras made it feel quite luxurious… and Priceline was just $ 40 something/​night for a weekend stay. However the indoor pool was the main reason we chose this hotel, and that was a fail. So was the follow up by the staff who didn’t seem to care at all when I asked about it. Then pile on the heater issue and I don’t know that we will be back… Hotels like the Sleep Inn are not nearly as nice/​polished but had a swimmable pool and caring staff… And typically lower normal (non priceline) rate.

The hotel is very well kept. The room was very clean and attractive. The staff were extremely efficient and pleasant.
I have to echo the comment below that it’s incredibly hard to find this place. The address on 28^th is deceptive. It’s not on 28^th. It’s south of 28 on Hotel Avenue up a hill next to Target. The signage on the street is either too small to be seen or hidden behind bushes. Why can’t this be fixed?!
We had a number of annoying problems with our room — broken bathroom fan, wonky switch and toilet, plus a few more. So, at least in the case of our room, maintenance was a bit suspect. (thus the one star off)
Breakfast was quite decent and the woman providing the food was very kind and cheerful — an excellent was to start the day.

Very difficult to find this hotel… but awesome once you do! It’s tucked into a little shopping center with a Target and a Costco. Go into the left side of the center and when you feel like you shouldn’t take that little lane like road: Take it! That’s where this and another hotel are located! I know it feels wrong but you WILL find it!
This hotel has a really nice staff, it looks brand spanking new, is immaculate and the bed is comfy. Love the laptop tray! They even give you a water bottle and breakfast bar. Unfortunely it’s not gluten free so I couldn’t eat it ;o (
I liked this hotel so much that we came back the night before and used the airport shuttle @ 4:30 a.m. Makes for a great easy trip!
Oh, the fruit at breakfast was better than usual and I like the «to go» bags!

Great bed, great room. However, this place needs a larger sign on 28^th street. No way someone out of town would know this place exists.

I had a short overnight stay here, but I use Hampton Inn because they are consistent with cleanliness, comfortable beds, and great amenities (which again I didn’t get to use this time). Bathroom was immaculate, room was large and comfortable with a couch, desk, HD TV, and king sized bed. I also loved the complimentary breakfast, which was superior to the term «continental» though it probably was one. Regardless, waffles, juice, cereal, danishes, bagels, fresh fruit, etc. Can’t think of a reason to complain other than I did get locked out of my room when I went back up after breakfast, but the front desk staff was quick to replace my keycard, and extremely apologetic for the inconvenience.