LA Fitness

I would like to say that I have in the past been a LA Fitness Member for several years in Flower Mound, TX, Lewisville, TX, Euless, TX and Arlington, TX locations.
Me and my wife have been out of the country for several year, and are now living in Grand Prairie, TX. We were trying to look at the Grand Prairie, TX location, but for the first time ever I have encountered a very pushy sale person. his name was Raymond.
Raymond did not want to let my wife check out the sauna with out high pressure sales tactics «Basically sign today or get out». We left in a very poor mood.
A few days later I tried to setup a 3 day pass on the internet, which never was emailed to me. I proceeded to visit the gym and setup a 3 day pass in person, to which i was greeted by Raymond again, and his continued sales tactics. «He will give me 1 day, and then I have to sign up or get out» so I left again.
I figured I would checkout online reviews of the club to see if it was just me, but no there is a lot of people upset at the Grand Prairie location.
Raymond is costing your gym, name, and reputation a lot of money. Your really need to make a change in the leadership at this location.

Overall, the gym itself is nice, very spacious. There are almost two of every piece of equipment, dumbbells and machines. It’s a family environment so if you go to workout and not lift seriously then it’s the place for you. Real lifters who train know exactly what I’m referring to. Unfortunately, I’m giving this gym only one star because of: they recently purchased new equipment and roped it off with a portion of the gym just for their personal trainers. I feel like all gym goers who pay their monthly dues should have access to all equipment and the gym in its entirety. The primary reason for the low review is because of the staff. The salesmen, trainers, and front desk staff can be «cold», unwelcoming, and only care about the people who purchase training sessions from them. It’s rare that any of the staff members will say «hi». There is one trainer, Clyde, who is very nice and helpful to everyone. Finally, the club manager, Jason, is VERY unprofessional, unapproachable, never greets incoming members, never acknowledge members who are working out or walking throughout the gym. Needless to say, it’s a commercial gym that ONLY cares about the $ and not its members.

Every time I’ve been here it’s been a meh experience. LA fitness isn’t a premo fitness brand so I don’t expect too much. Thankfully, I would say, because they don’t do too much.
The biggest issue that I have with the facility is that the locker rooms have not smelled decent ever. I know I’m not walking into the ritz here but good lord the place smells like really bad B.O.
Otherwise, the equipment and people are fine. They usually have enough equipment and you usually won’t have to wait to get your workouts in. Just don’t get in there during peak hours (4−7pm)

This place went down hill pretty fast, sad to say but I do think there needs to be a change in management. I’ve worked out here a few years ago and a lot has changed, now I’m back in the area for a few months. Quite a few broken machines, the pool water is a cloudy weird color, cosmetic issues … Missing light fixtures on the building, the paper towel dispenser is missing in the women’s bathroom etc. Things that you would think be pretty easy to upkeep. It’s disappointing because LA Fitness gyms are usually pretty nice. And side note, It means a lot to me (and maybe a few other people) when the front desk employee welcomes you to the gym with a least a hello or even a nice smile. Is that too much to ask? How are you even hired on to a customer service position? However, the Kids Club employees are awesome!

This location is pretty up to par; it always appears and smells clean. The staff are average; not rude but not incredibly welcoming. I am usually at this location for Yoga with Heather. This class is very reliable; I think it’s only been cancelled once since I began attending it (about 5 months ago). The studio is quite warm at times, which is the only downside.
Parking is very convenient; plenty right out front. This location is accessible from I-​20, which makes it convenient for I-​20 frequent flyers like myself.

I’ve been coming this gym for about a year. It’s pretty conveniently located right off I-​20 and there’s lots of parking. The gym itself is pretty spacious and well lit. However this place does a miss a few points. Some of the machines, especially the lat pull downs have missing hand grips, also, some of the treadmills upstairs have fans that aren’t working, missing covers, while other treadmills seem off balance and have quite a bit of vibration. On top of that, this place could really benefit by having squirt bottles filled with cleaning solution and towels so that patrons could clean off equipment when they’re done.

Seriously, every time I need to use the daycare it’s either ‘at max capacity’ or the staff member (the one in the afternoon) is just playing on her phone, my son was crying and I needed her assistance and she was too busy texting or on her social media whatever not even paying attention to any of the other kids; wtf twice this has happened and it’s barely my first week here. the machines are so old and need wd40 or better yet just buy some new equipment, the stair masters are jokes. I wish I could like this place being that I live so close but I’d rather drive the extra :20 to go somewhere else, not worth the price that one guy gave me then a different guy who did my paperwork charged differently.

Joined this LA fitness about a month ago and have been coming here very frequently.
The staff here has been great. Art originally did my paperwork to start and it took less than 5 minutes. He was great with the whole process. He also provided me a towel the other day when I was sweating bullets.
The machines here are great. They have every cardio machine anyone would need. They also have a great set of workout machines for any muscle group.
I have had no problems here. I will continue to workout here for as long as I live in this area!

Equipment that is broken or in disrepair goes for months or longer without being fixed. The hand grips on some of the weight machines are ripped or missing and no one seems to care. Most of the treadmills on the smaller side of the upstairs, don’t work at all or don’t work properly and they have been like this for MONTHS. The bathrooms are always disgusting with blood, urine and water from the members. It’s gross enough that members are dirty enough to do this in the first place but it needs to be cleaned up. You have to try three different bathroom stalls before you find one without urine or feces or one that someone coming from the pool hasn’t sat their wet ass down on without drying it off. As for the members, it’s a mix of different people but a lot of the members seem to be there more to hook-​up than to actually workout.

Ok seriously people of Grand Prairie, what is up with you pulling down and ruining the hand grips on the machines at gyms?! I have been to the 24 Hour Fitness in GP and I noticed the same issue, but I have never see this at any other gyms in DFW. It’s like someone came in and decided to just screw up all the machines.
Despite the missing hand grips, this gym is actually pretty nice. In usual LA Fitness format the cardio machines are upstairs and weights are downstairs. The bathrooms and showers are as clean as you can expect from a gym. This gym doesn’t get that crowded during rush hour. Overall, it’s A-​OK like most LA Fitness locations. I would have given it 4 stars if it wasn’t for the hand grip situation.

Great facility clean and promising up-​to-​date equipment matter of fact the newest equipment I have used in years. This club has excellent service and very attentive staff members I’m always receiving smiles and courteous gestures can’t ask enough from them

Avoid at all costs. Their sales people are unscrupulous and amoral.
Should you choose to ignore this warning consider this, don’t sign up for a Personal Trainer Contract unless you believe you will use the entire period of time you signed up for it. Their regular membership is a lot easier to cancel. We had to go to an attorney to find a way to cancel the PTC.

A guess pass=harassment! by the looks of the other reviews I’m not the only one. I’ve been a sales manager for years and I can tell you these people are unprofessional, pushy and cocky. The guy with the missing front tooth and blond dreads is the reason why I will not join or set foot in that gym ever again. I mean he had the nerve to answer the phone to talk to one of his friends about going out while completing my guess pass! The hip hop class is a joke too.

I love LA Fitness so much that I joined LA Fitness over 24 Hour Fitness and 24 is literally a 5 minute walking distance (if that) from my house. This location is warm to me. I think an LA Fitness should feel cold whereby it is comfortable for a gym goer who plans to break a sweat NOT the staff members who sit down behind their desks all day. I don’t care for the music station. It generally plays slow country songs and for the gym, more up tempo music would be appreciated. The machines are usually broken for weeks at a time. 2 out of the 4 stair climbers work and 1 out of the 2 fully functioning stair climbers makes so much noise when in use. There is a certain elliptical machine that does NOT have a «Needs to be repaired» sign but it is broken and will not power on. The funny thing is you will see people get on it and then seconds later after realizing it doesn’t work slide over to the next one. I had quit and was able to rejoin at the same price as my old membership, no added fees, no sign up fee and no increase in the monthly dues. I found out recently that monthly memberships increased which is asinine because LA Fitness especially this location in general doesn’t offer more than a typical gym to be charging close to Lifetime Fitness membership for one person. Not too sure about what classes are good as I stopped going after Erika (the best Kickboxing instructor and Zumba and Step teacher at this location) left to host her own classes at her own private studio.

This gym is ok. It’s the management that is challenged. Specifically, George. He is unbelievably rude and unorganized! He has single-​handedly managed to mess up my account every time he has made a change! Our first encounter with him was at the one on 7^th. We were relieved when we found this location. But then guess who shows up! Shuffling around the bad apple, I guess! Time to move him again PLEASE!!!

I visited LA Fitness with fellow Unilocaler Yolanda once on a guest pass when I was considering where to take my gym membership. LA Fitness was #1 on my list and I visited to check out their machines. Working out was fine, it was just the constant harassment and text messages about new member specials that turned me off. Note to anyone: don’t get a guest pass if you don’t like being harassed. That’s why I became a member at a fitness studio… no gym mentality and no pressure to join.

I’ve been here for a few months but I’m not pleased the way they operate at the filth dirty gym. There are multiple machines that are broken, missing equipment for weights, etc. The free weights and plates are constantly laying around. I understand that the guests can sometimes be careless about not returning them to the racking areas, but there should be at least be a member of staff available to return them more frequently, or at least enforce the gym rules more appropriately. Bolts and gromets on machines are loose and/​or deteriorating causing equipment to function in an unstable manner. Also, there is no cleaning maintenance ²⁴⁄₇. I expect the gym to be kept clean and organized, but that is not the case.

I would really like to give them a high rating, really I would, they worked with me to get a reasonable price to come and work out at LA Fitness and were very friendly. Helped me out tremendously. For that I would give them five stars.
The reason I am giving them three, is that when I signed up, they allowed me to sign up 10 people for a 10 day pass to come and try out the fitness center. I told them I did not want to put the person’s number in because I did not want them to contact them. They told me that no one would contact the 10 people I listed at the number I gave for them.
Then, before I could even tell my friends that I had put them down for this wonderful offer, they all receive texts from someone at LA Fitness. Then, one friend not only received a text, but a call. So I had to call and cancel all of the passes that I thought I would be able to offer my friends because they kept contacting them.
So, be warned, when they say they will not contact them, they will. At first I put one star because of the issue above, but then raised it to two and then three because of how nice they were in the beginning. I do not like giving out such low ratings but I do not want others to have to go through the same thing I did. In addition, please do not take this as a rating of the facility, only the processes that one might go through signing up for an account at LA Fitness.

Staff: 3.5÷5
Equipment: ³⁄₅
Locker Room: 3.5÷5
Parking: ⁴⁄₅
Decent LA Fitness though I’ve seen newer and better.
This gym has two levels. Most of the cardio machines are upstairs while free weights and machines are on the first level.
Cycling class is also on the first floor. This LA Fitness sports racquet courts but costs $ 2 per ball.
Weight machines have been noticeably worn down and tears are present in the leather padding. I hope the equipment gets replaced within the next year.
The barbell weights don’t come off the racks as easily.
This location has almost everything I need and It does the job for the most part. The only thing that irritates me is that there is no dip belt available at all.

3.5 STARS
The facility has been here for years, and it’s pretty clean for the most part. The equipments look like they’re going to need to be replaced soon. It annoys me that people don’t know proper gym etiquette– i.e. wipe down the equipment after use, put away the free weights after use, don’t talk during group fitness, etc. It’s just really annoying to see people doing all of the above. I like spin classes here, but some instructors are better than others.
They have kids club, smoothie bar, pool, jacuzzi, sauna in both locker rooms, spacious locker room areas, racket ball courts, basketball courts, group fitness DO NOT have towel service.
There’s a high turnaround on staff, so you see them now and they may not be there a couple of months from now.
The only thing I need from this club is later hours. Closing at 11pm is too early.