Dr Clean Carpet Cleaning & Restoration

**Update. I’ve changed my review from two stars to one star. I had two because Richard had seemed polite and accommodating, but I’ve heard no word from him. I was able to schedule a same day cleaning at another cleaners. My loveseat was cleaned within 2 hours of contacting the other place, no thanks to Richard and Dr. Clean**
Normally I don’t like to review a place without services rendered but if you’re worried about what type of company this is, this review might help.
I arranged to have a loveseat cleaned on Monday between 4:30 and 5. I had to schedule my work and other activities around this time, but no problem. Around 2pm on Monday I heard from Richard that their equipment is broken and he forgot to call me earlier, can they reschedule? I said of course, things happens.
We rescheduled for the same time on Wednesday. 5 pm rolls around and I haven’t heard from anyone. I called both numbers I was provided and received no response or call back. I am disappointed by their inconsideration. I understand when problems arise, but I’ve now had two days of canceling plans, working around my job schedule, etc for them to ‘no call, no show.’ And still no clean loveseat! Not very professional of them.

The last time we had another carpet cleaning company come out and clean our carpets for $ 99 it ended up costing us over $ 250 after we got hit with the per-​treatment charge and a «pet» treatment charge. Needless to say, I was expecting the same from Dr. Clean since I figured that’s the way carpet cleaners do business but after reading great reviews on Unilocal I figured I’d give them a shot. Dr. Clean arrived on time and cleaned our living room for the quoted price. No up-​charges and no hidden fees. They were on time and very professional and even moved our sofas! I will definitely be using them in the future. Highly recommend.

We LOVE Dr. Clean! Truly the best carpet and tile cleaners in Dallas! Have used them for years and are always professional, courteous and great guys! Whenever our carpets get dingy, we know who to call and they always provide great rates and service!

Great Company I called to have four rooms done hook me up with a deal and removed lot of pet stains making the house smell 110% better did a awesome job got in and got done quick Ruben was a great person very friendly making sure everything was done with perfection A+++++++++++++ in my book will use again with no worries

UPDATE: 1÷12÷2013 —
Back again today to clean the entire house. Super accommodating as we had other people in the house fixing the shower and laying sod in the back yard. These guys are awesome — show up on time, get the job done as quick as possible and always help move the furniture. They did 4 rooms and a hallway in my house in under an hour. Amazing service and know exactly what they’re doing.
HIGHLY RECOMMENDED

Richard, the owner of dr clean came out and cleaned my carpets. Terrific customer service, carpet is super clean, and he did it all for a fair price. I would recommend him for carpet cleaning and I will Definately call him back for future cleanings.