Best Buy

I stopped into this Best Buy while I was visiting from out of town, i’m from SLC. On my visit I was just wandering around as a consumer tech enthusiast. This store is different in layout from the ones i’m used to in UT.
I know it’s not cool to buy a CD anymore I was looking for some tunes for the road. When you are driving between the major areas it’s not always possible to stream my music.
I drooled on a few of the new TVs (sorry). I’m waiting for my Plasma to bite the dust before I buy a new one. I can’t believe how big the TVs are getting and how thin as well.
This place was clean and organized. I have visited quite a few Best Buys and this one is a nice Oasis. I probably wandered around the store for an hour. The people that worked there were kind and checked in with me. I wouldn’t say they bothered me though. I had a few questions while I was there and I was given accurate information. Nothing drives me more crazy than an over confident rep who exaggerates the truth.
Thanks for hosting me, I didn’t spend a lot of money on this visit. If I lived here I would come back when I need to buy a TV.

Many issues. Every time I’m in there I never get asked if I need help. Then when I finally ask for help they don’t listen to my needs and just try to sell me something I don’t need. And when you buy a tv or anything be sure you have their protection plan because 3 tvs I’ve gotten there has broken way to soon

Beware, this Best Buy will sell you used items under the guise of being new!
I purchased a Garmin Vivofit, and when I got home to link it, it said the item was already linked under another account. With further inspection, I noticed that the wristband snap was very scratched and scuffed (the smaller one was pristine, which meant that the large wristband had been used, not the small one).
I purchased this item under the understanding that it was a brand new item. There was no indication it was used, or the box had been opened. When I called to question them, the man simply apologized and said that it was a mistake, and he would grab me a new one off of the floor. I wasted two trips worth of gas to have to go back in and get the new one, when it should have been new in the first place.
I’m very skeptical of this store now, and will probably keep my purchases to Amazon from now on.

It’s just in Best Buy and the sales person was a palm. He tried to convince me out of the laptop just for a higher commission. I said all I wanted to do is search the web and check my email yet he tried to sell me a $ 700 computer. It would be better just to buy anything off line at customer service with Best Buy.
This is not to mention that their prices are higher overall.

It’s always fun shopping at Best Buy. They’re all pretty much the same so there’s really nothing special about this one.

Terrible customer service. Sales guy couldn’t stop his conversation with a friend to help. 3 other people passed me by as well. Called earlier and was assured they had what I needed, turned out they didn’t.

I was extremely excited when I found out the old ToysRUs was going to become a BestBuy. I’m an audiophile/​stereo nut/​hifi buff/​home theater enthusiast/​gadget geek etc. and am a regular here. There used to be a guy that looked like the Captain in «Wall-​e» that really knew his stuff, but he seems to have moved on. Honestly, most don’t know much at all, but almost all are friendly and professional, unlike the complete idiots that used to work at Circuit City. Heck, the average age of a «Blue Shirt» must be around nineteen, so how could they know anything about hi end audio or video when the only «system» they’ve ever owned is an iPod and some ear buds? It really is a shame what they’ve done to the once venerated Magnolia name. No separates, only the very low end of the Acoustat and B&W speaker lines, and only one projector set up in less than an ideal environment. Audio/​videophiles don’t shop at Best Buy, but then again there are probably only about ten of us on the Western Slope.
Their prices are competitive on TVs, Blu-​ray players, laptops etc. but if you need a computer part, use the internet. Here’s an example, I needed a Sata extension power cable so I called BestBuy. It took about ten minutes and three transfers before I got someone who knew what I was talking about. In stock? Yes. Price? $ 20 (plus tax of course). I bought it on line for $ 4 including shipping. An iPhone sync cable is $ 24.99 at BestBuy, $ 1.99 shipped on line. Don’t even THINK about buying a $ 100 Monster HDMI cable here with your new HDTV. Monoprice has them for $ 2.50! Also, their «Rewards» program is beyond lame. In the past couple of years I’ve bought three laptops, three large flat screens, four Zunes (no Zune jokes, please!), an iPod or two, two or three Blu-​ray players, a home theater projector and I currently have about $ 15 in my rewards account. Whoopee!

Talk to the blue shirts, they know what they’re talking about and they’re friendly. Avoid the Geek Squad, they’re largely full of themselves.

I ended up returning an item without a receipt and the staff were very helpful in taking care of the issue.
I’ve been a life long Best Buyer since I purchased my first portable Sony CD player back in grade school with my lawn mowing money. Since then, I’ve purchased a DVD player, a flat screen television, a Wii system, Wii games including Rock Band I & III, DVD movies, car adaptors, a Kodak printer and I’m sure little gadgets to fill in the gaps.
Staff are very knowledgable about everything, if they do not know an answer, they point you to the right sale associate who does know.
Best Buy and my pay day schedules do not go well together, but I’m happy to know they are there for the next geeky electronic purchase I need to make.