Subway

Customer service is not a concern at this Subway. I would suggest taking your business to someone who appreciates it.
My wife must eat a gluten-​free diet. On numerous occasions we have provided a sealed, packaged gluten-​free bun to a Subway restaurant and they have made her a sandwich. That was not the case at this establishment in Grand Island. They refused to make a sandwich due to «cross contamination» concerns. Never mind the bread is in a sealed package, never mind that they can place paper under the bread when they make the sandwich, never mind that they could wash any knives that might be used to cut the sandwich. Apparently that would be too much effort — — - or might vary in the slightest manner from their established process. Lack of customer service? You bet!