Portobello

I was here for a wedding last weekend and I couldn’t have been happier with their service! Great spot for a wedding reception if anyone needs to find a place to go, I would recommend going here! With the outdoor porch looking over Grand Haven it’s perfect.

Terrible business run by people with no regard for the neighborhood. Do not support this business.

Mehhhhh. Food decent. Mine was freezing cold and they forgot my side. IF YOU SPLIT A MEAL THEY CHARGE YOU EXTRA. If you get pasta, it comes with bread and salad, if someone else has one of your bread YOU GET CHARGED. Came at 11am and it took 45 mins to get food with no one else here. Really disappointed here.

Service was great and food was reasonably priced and tasty. Serving sizes are large, even for lunch.

Love the eggplant parm! Large portion and fabulous! We like to go there when they have live music, always a fun time!

This is the worse Italian food I ever had. Pizza, pasta, horrible. Do yourself a favor, want the BEST Italian food in West Mich, go to Bella Marias Ristorante in Norton Shores right off Pontaluna Rd, Oak Ridge golf course is right there too. Also Teddy Spaghettis in Cloverville both excellent. Trust me you will not be disappointed folks.

I’ve only been here twice & both times I only tried some different appetizers but they were all delicious & I love the low light and décor, gives each booth and table the feeling of some privacy. They seem to have a limited number of staff but I didn’t notice a long wait for anything I ordered.

Honestly I don’t normally do reviews, but this has to happen. This was the worst «Italian» food I have ever eaten. Terrible sauce and GF pizza was right out of a box and into the oven. The only thing that we liked was the salad and the mozzarella sticks. I would say if you are looking for Italian food don’t bother with Porto bello. We were very disappointed. Also the service was subpar.

Large establishment, great location, real close to the river (no river views though), the service was quick and attentive, The food was okay. Started off with the basic side salad, which was pretty decent. Nice size, not just iceberg and croutons, but some actual veggies.
Wife had the pizza, something about it, although certainly edible, just lacked a bit of oompf. To me, the sauce was a little lax in flavor. Wife said it was the crust. Either way, it was ok.
I had the steak sandwich which wasn’t all that great. Tough and overly fatty in my opinion.

Average Service and Average Food. Pasta was good. Pizza wasn’t good at all. Nice atmosphere and live music but the food was nothing to write home about. The food was very deconstructed and portion sizes were small for the price. Expected much more from this resort town restaurant. The owners need to get a new chef.

Excellent food and staff was friendly and attentive. Large menu selection that does not disappoint! Loved the outdoor seating. Will be back again!

Not impressed with my dinner. I had baked ziti. The sauce was watery and the salad needed tons of salt. I was also disappointed that a place as nice as this would have kraft macaroni and cheese for the kids. Server was friendly and nice but food was a waste of money.

So we gave it two visits, but both times we left disappointed. Bland food, boring sauce, and terrible house salad dressing. Chicken parm was inedible. The chicken clearly went from freezer to fryer and was complete rubber. After it was remade, it was less burned, but still rubbery, like gristle… but was just old, processed chicken. Baked Ziti sat in a plate of pasta water. We won’t be trying this a third time. Please hire a real chef because you’ve got great real estate. Oh, and a look through the window into the kitchen reveals a really gross mess.

The food here was fine, but it gets a 5 for me from service.
THE BAD:
–I called ahead to see what time they serve lunch till … they said «3:30-ish.» Due to the trolley taking a while from the beach, we walked in around 3:20 — 3:25pm, and they had «just put away the lunch menus» and wouldn’t give us the lunch prices. Not cool, but I used to go here all the time before I went to Blue Lake, and we still wanted to eat here, so we stayed.
(= bad service)
THE GOOD:
–I ordered a mushroom «extra thin crust» pizza and it was very good. I will say the mushrooms seemed like they were from a can, though.
THE EXCELLENT:
–Waitservice. We sat outside and they actually had a water refill station outside too, so my water glass was always full. A+.
–Waitress actually brought salad plates for all of us even though only 1 of the 3 of us had ordered an entrée (which came with the bread/​salad).
–The bread with (garlic??) butter. DELICIOUS.
–The view (the waterfront).
Overall this was one of the better meals of the trip, so I’m glad we went even though we had to pay the higher prices (dinner menu). The pizza ended up being huge, too, so I had leftovers for later that night :).

Kind of surprised by all of the negative reviews. Took a chance on this place — despite the reviews — while in Grand Haven because my kiddo wanted spaghetti. Very cheerful and polite (young) server. I like to go by the waitstaff’s recommendations, so I had the Tortellini Porto, which is cheese stuffed with an Alfredo sauce and peas. I liked it a lot — good flavor and definitely filling. And, my kiddo (picky, picky, picky) loved her spaghetti.
If you’re looking for a 5 star, award-​winning restaurant, this isn’t it. If you’re on vaca near Grand Haven and want a casual Italian restaurant, or simply craving pasta, this was reasonable and satisfying.

We’re looking for a new place for dinner so decided to go to Grand Haven. It took a few minutes before the server came over but was worth the wait. The food was delicious and good size portions. The décor is outdated but overall good experience!

Coming from Chicago, we only make it to Grand Haven twice a year. We decided to give this place another try. We literally had the exact same experience! Everything was about the same right down to the poor service. Our food was great, the atmosphere was great, the service left more to be desired. We had to ask 3 times for bread for our one year old, twice for napkins, and waited about 20 min for the check. I think we even had the same waitress! I wish we had gotten her name. I would return next time and just ask not to be put in her section.

Horrible pizza.
AS a previous reviewer mentioned all toppings seem direct from Cisco or GFS. Bad crust just awful. Do yourself a favor skip this one.

4 star prices for 2 star food and service. Food was decent but not for what you pay for. Tourist trap (I’m guilty).

Arrived tonight before the dinner rush on a Sat eve. Not very crowded at all. We were told a high chair would be brought to us in a moment.
15 min later, three other parties seated, and two received drinks it was then we decided to leave.
No one approached us after we seated. I do not have the penitence with two hungry kids to run around the restaurant to find wait staff to wait us. Won’t be back.