Big Apple Bagels

Working in the area, and there isn’t much to choose from when it comes to fast food. We couldn’t handle another McDonalds take out, so we opted for some bagels for breakfast… and lunch this passed Sunday. The place was pretty busy… but that’s to be expected when there really doesn’t seem to be anything else open in the area. The service was fast and friendly, and for what we ordered the cost wasn’t too outrageous. The other patrons were friendly as well. A nice couple let me store my stuff at their table so I could free up my hands to gather our softdrinks, then the gentleman walked me to the door so he could open it for my stuffed hands. Great experience. I see why they were so busy! Our treats were pretty good too!

I have moved around Michigan quite a bit and therefore have had the opportunity to eat and several different big apple locations. This one is hands down the best! The food they serve is far superior to the others. The staff is friendly and efficient every single time I visit. If a mistake is made which is rare, they quickly fix it and apologize. My Mom and I used to take our 95 year old aunt here on a weekly basis several years ago, they treated her like a queen. She loved going there! The owner, Lisa is possibly the nicest person I have come across in the restaurant industry. She takes the time to find out your name and then uses it every time you come in, no matter how much time passes between visits. She takes pride in her place, which is so very rare these days.
I honestly wish I could give this place more than 5 stars. I can’t think of another restaurant we go to that even comes close to matching the quality of their food, the consistency of the taste, the cleanliness and above all the service.

This is where to find those fresh, chewy, soft, warm bagels that cannot be found at other larger chain places. I love the texture of the bagels here! The taste can use a little boost, but that is an easy fix: add some cream cheese and enjoy with their delicious coffee.
My only complaint is the service. :(I am not a regular. This means I do not get the added smiles and shouted greetings as soon as I walk in the door. I don’t mind not being remembered. However, I wish they wouldn’t shrug my order aside to take care of a regular who got in line after me. I had to remind a staff member of the hot chocolate my boyfriend ordered, after about 10 customers later. At least she was apologetic for forgetting. Anyone else I know who goes there but isn’t a regular notices this unequal treatment as well.
Also, know that you will get stared down as you take a second to decide on a bagel you want. I’m short and cannot see through people in front of me. Therefore, I would like to take a moment to look over the selection of bagels when I get to the front. By doing this, I get a staredown. Sorry I am not a regular who eats the same damn thing day-​after-​day!
If you wanna LOVE this place, become a regular. If you only care about getting your bagel fix, know what you are going to order before you get close to the counter, smile at the blank faces in front of you, grab your order and go enjoy it in a happy place!

I have trouble finding thing my 2 year old will eat a lot of. This place is a lifesaver for a starving 2 year old and mom. She eats ¾ of a whole toasted bagel with strawberry cream cheese. Bagels are so soft and fresh here. Love them.
Espresso drinks are not good, but now I know. Not enough milk and too watery.

5 stars for excellent friendly service!
3 stars for the food. The bagel and muffin I got were ok. I love onion bagels, but their onion bagel is lacking in taste. The muffin was chocolate, and tasted very good. But I believe the way they keep them moist is by using a lot of oil in the recipe.

Nice workers, fast service, nice clean building, one of the nicest BABs I’ve ever been too all around!