Sunsations

I’ve been coming here to tan before vacation. They have really good beds and the owner is awsome and all the girls are really sweet. nothing but good things to say

Seriously. Crazy rules. I’ve been tanning for a hundred years and this store is just weird.

I’d like to start by saying I’ve never written a bad Unilocal review (and you can check my review history), because I believe if you have a bad experience at a business it could be an isolated incident and there is no need to stain someone’s company with a negative review. But in this case, Im breaking my general rule of thumb because it’s the owner and everyone should know what they’re getting into…
I have never met a douchier owner in my life. It was my mom’s first spray tan and she was nervous about it. He gave no instructions on what to do and instead had her stand in front of a 1 minute video loop and told her to watch until she got it. Then after my mom had watched several times he informed us that wasn’t even a video on their actual process/​machine but just wanted her to get the idea, even though this video was instructing her to do the OPPOSITE of what she was supposed to do with their specific machine. After her tan he told her to wipe her legs, then not to, then switched again and told her to. He was extremely short and unclear with her about everything. When we were about to leave he suddenly said to go wash her hands in water but to make sure it doesn’t splash anywhere or run down her arms and to make sure it was only done on her palms and if water got anywhere else it would ruin the tan there and said we would have to come in for a touch up the next day…
At this point I offered to go into the bathroom with her and wipe her hands with a wet towel to make sure the water didn’t splash or get anywhere it wasn’t supposed to. And this guy steps IN FRONT of me, BETWEEN my mom and I, and says verbatim, «No you’re not. We’re gonna do it this way.» In the rudest tone I’ve ever heard. I looked at him, totally shocked for a second, and then told him we can’t come back tomorrow because we’re going out of town and I’ll go just in case she needs help. He literally replies, «NO, you won’t.» At this point my mom agrees to go by herself because she didn’t want things to escalate. I walked outside because I couldn’t stand another second next to this egotistical, controlling, creep of a tanning nazi.
Totally awful, uncomfortable experience. Would never go back and would give negative stars for this guy’s attitude and demeanor if I could.
And as a side note, he was also training a new girl and talked to her like she was a retarded dog… Idk who you are babe but you’re way too good to work for a loser who talks to you like that.

Anyone who likes to tan has to check out Sunsations! This place is exceptional!
I’ve been going to tanning salons since the 80’s and I have to say this is the cleanest, sophiticated, most enjoyable salon I’ve been to in years!
They Have a lot going on, so do your homework and reserve the bed (or spray) that you will most enjoy!
Such a great place!

I’ve been coming here for at least 6 months and always have the best experience. The owner is nice enough to upgrade me for the day if I haven’t been in in a while to ensure I’m getting what I’m paying for. Great place, always clean, and friendly staff. I wouldn’t even think about going elsewhere.

Best Mystic tan salon I’ve ever been to. I live 10 minutes away & wish I knew about this place sooner. I’ve been driving 20 minutes to a place that the customer service is not nearly as good. Plus the owner here was so very helpful & knowledgeable about the best way to prep & use the product.
Also first time I have ever had the opportunity to use more than one little towel the size of a postage stamp. REALLY. Never realized how much it bugged me till I had the A+ service. Thank you … You have a new loyal customer.

WORST EXPERIENCE EVER!!! The owner is a PERVERT and not to mention disgusting to look at. His skin is a good way to judge his business… LOUSY!
You can go to ANY other tanning salon and not have to be worried about being sexually harassed by an old, over tanned man.

I was recommended by a very close friend… AMAZING job I LOVE my tan… no streaks, perfect, first time on mystic tanning machine and I thought they would be less welcoming because I had a Groupon voucher but they were very professional. I would recommend them to anyone in the San Fernando Valley…

absolutely love this place! staff is extremely knowledgeable, helpful, professional, and all very nice :) from the first day i met him, it was obvious that the owner’s number one priority was to make sure i never over-​exposed and turned red… ever…which was huge for me since it had been many years since i had laid out in the sun or got tan. he and his staff took the time to get to know me and made sure i was happy with each and every visit. and for those who don’t want to use actual tanning beds/​booths, they also have mystic tan there as well. i also love the fact that they have a red light therapy bed for different health and cosmetic issues… i promise you, you can’t go wrong by going here for all your tanning needs… i definitely won’t go anywhere else, ever!
*and btw, for the woman who bashed jessica after talking to her for two minutes, you have absolutely no idea what you are talking about. she is the absolute best. i have never heard her talk rudely to anyone, ever, and i go in there several times a week. just because someone didn’t reply back to you in 2 days and you were upset about it, does not give you the right to smear her name on here because she didn’t know the answer to your question. maybe next time you should call and talk to the owner directly, and if he isn’t there ask when he will be in, instead of flying off the handle, throwing a tantrum, and leaving a bad review on a company and person you know nothing about. my 19 year old daughter would have handled this situation with more maturity and grace than you did… not from experience obviously, but from common sense…

This is the only place Ill go to for my tanning needs! They have a variety of options to choose from, great pricing and a super friendly staff. They are always willing to accomodate and answer any questions. I enjoy going here because its clean and hassle free. From time to time the owner will be there and he’s also great with his customers. Make sure to check out their website for monthly deals before heading in there.

I had an extremely horrible experience at this salon. With a three week expiration of my last package, the young lady named Jessica working at the counter had no reasonability whatsoever, furthermore, her lack of customer service skills and disrespect for a customer was atrocious. Laughing as I tried to reason with her, and telling me, «I am a happy person, you can’t ruin my day.» What type of customer service is that? Owner is not reachable and the business is left to be attendant by a young lady with half a brain. This is simply unacceptable. Will not return to the establishment and will make sure my friends stop attending as well.

I come here every year come Spring since I moved to the area 4 years ago, I have no complaints, the staff is friendly, the prices are descent, it is super clean & they offer a great variety of tanning beds. I am looking forward to 2014 so I can go tanning & sport my new tan from Sunsations.

So a (Dark Skinned) Black Girl Walks into a Tanning Salon…
:)
In my head it’s sounds like the beginning of a horrible movie. I was nervous about the reception I’d receive when go for the FIRST time to get a tan (due to a skin disorder). My dermatologist recommended UV treatment for a medical condition.
I walked in and the lady behind the counter (she was maybe 20) didn’t seem to even notice that I was about as naturally tanned as they come. She suggested several options for me and recommended lotions etc etc. Super nice. I purchased a 5 pack of «HEX» treatment. Wasnt bad. I just hope it works for pityariasis rosea!

Super sweet front counter girl. She has great customer service skills. She explained everything and made me feel welcome. Tan came out great. Only reason it’s not a 5 star rating is because my mom heard the owner talking crap about groupon user’s. I really can’t stand when a owner uses groupon to gain business and then makes comments. I would go back though, because the girl was super nice.

I’ve been to this place a few times using the stand up that is $ 18 and it’s been great but I went yesterday and used a higher stand up machine that is $ 24 and it did nothing :(total bummer.

I’ve been coming to Sunsations for about 4 years now and i have to say I couldn’t be happier. They have super friendly knowledgeable staff, the owner is almost always there and extremely friendly. Everything is very clean and tidy. They offer extra supplies like towels and witch hazel, which i have never had at another salon without the additional price. Prices are extremely reasonable, parking is great and its in a good location. I definitely recommend this spot!

I’ve been going here for about 7 years now. I moved away once and went somewhere else but always missed sunsations. The girls that work there are so awesome. They have personalities and are super friendly. Gotta love the owner Eddie too. He is part of the sunsations charm. They have good prices, you can buy a single tan (which a lot of places have stopped offering) or a package. The beds are clean, they have good fans to keep you cool, and they have a ton of different tanning options. Each room has it’s own stereo and they even have witch hazel in the bathroom so you can have a clean face afterward. I have never had an issue with the staff not knowing anything about tanning. I love this place.

I came here because I got a Groupon for this place for 3 Mystic Spray tans for $ 29.
The woman at the front desk was super friendly, energetic, and helpful!
My spray tan was perfect! Everything was very clean. There were also extra towels in the Mystic Tan roon which isn’t very common in tanning places but is usually needed.
Definitely would be back when I’m in the area even after my Groupon is done !

This place is awesome! It is clean and the staff is super nice and knowledgeable about tanning products. They have cool coupons on their website that you can redeem at their salon. I’ve been to other tanning salons and their tanning equipment doesnt compare to the ones at sunsations, and you cant beat their prices. I highly recommend this place.

When I need to get my TAN on this is the place to be… lol
the girls working here are Super Nice, extremely HELPFUL, therefore service = Great
Reasonable prices. They have anything from $ 9 bucks to $ 45 I think, including monthly packages…
I recommend going on Sundays if you wanna try it out because the machines are ½ off. There are different time limits on certain machines like the HP 360 ($ 13 on Sundays I think)
On Sundays it obviously gets busy because of the specials so going during the week will save you the waiting, but if you beat the rush you don’t have to wait.
Orbit = $ 12 on Sundays
I think Spray tanning is $ 10 on Sundays too
If you need to even out ur tan or just get rid of ur whiteness come on down lol…