Postal Plus Home of $8 Notary

My mom has had our mailbox here for about 15 years. I had the WORST SERVICE I have ever experienced here. The owner is super rude and condescending. My mom passed away and the last thing i thought about was renewing the mailbox. When I finally remembered a few weeks later, the owner refused to give me my mail and claimed he sent it back. He said it was within the grace period but then decided to shorten the grace period upon our conversation? He still expected me to pay without giving me my mail? I’ll take my money elsewhere

Have had a mail box here for over 4 years. Everything was fine until the last half of 2015 and so far 2016. Their mail service has not gone well. I think it’s because the owner does not have enough staff to handle both the mail and customers. He also hires people who are incompetent. The owner says one thing, but his staff does something else. The owner does not apologize or correct the mistakes.
— Rejected Packages: UPS dropped off a small package (book) properly addressed to me and my box and someone at Postal Plus rejected the package. The sender resent the package and again Postal Plus rejected it. I talked to the owner asking why and he said he would never do that. I showed him the address label and reject slip from UPS and he said he has no idea how that happened.
— Miscounted packages: They leave red slips in your box if you have a package to pick up. The problem is you can have say 3 packages waiting for you to pick up but they only put in 2 red slips. So you have to bug them with a tracking number saying that you know for a fact that your 3^rd package is there. Be sure you have your package tracking numbers!
— Missing packages. They supposedly scan every package that comes into their business. That’s not true. I’ve had packages delivered to this place that the owner claims is not in their scanned system. I show him the tracking number and demand he go look for it… surprise my package is there in their back room. He doesn’t apologize.
— Other people’s mail in my box. I’ve seen other people’s mail in my box. This worries me. Is my mail going into someone else’s box ?
Overall this place for mail box service is good say 80% of the time. My mail and packages are very important to me, so It’s that other 20% of recent consistent screw ups that is causing me to close my box.

Bad service. I go to this place cause of convenience. But today, I got the worst service. I was being help, not even taking my information, left me and entertained other customers. Left me waiting.

Great service. One stop shop for printing and postal needs. Very affordable mail box rental. Am very pleased overall.

Terrible, Terrible place. The guy forgot to put the postage stamp on my package for which he charged me more than at USPS. After my package came back to me, I was so shocked that such an easy job could not have done right the first time. After I called about this, not once did this person apologize for such a ridiculous mistake. Will never come back here ever again.

I have been going to Postal Plus for apr. 10 years and I highly recommend it. The service Ken and his staff offer is above par. I am always treated in a polite, businesslike fashion. I have used their $ 5 Notary many times for things ranging from my family trust to opening bank accounts. Keeping in mind this is a for profit business, yes they charge slightly more than the post office would for stamps and tack on a fee for mailing out/​shipping packages, but the cost is reasonable and if your time is worth anything it’s actually a bargain, because I have waited in lines at the Post Office and at times not treated very nice. This is my second review of Postal Plus and being I just came from there and purchased stamps, picked up three packages and shipped our two all in less then 10 minutes I thought I’d give them another pat on the back.

For the past eight years, I have found Postal Plus to be a good place to do business.

These guys are always very courteous and helpful! This last visit I was in a big rush to send an important package out of the country. They were very helpful and patient. Highly recommend for shipping needs.

These guys are hard working people. I come in here almost every day for my mail and other services. This is my one stop shop and I’ll never go anywhere else. Their customer service is outstanding. People in and out every day and they are very patient. Always smiling, attentive and kind. My family and I have had our box here for many years. They simply are the best mom & pop shop for postal services etc. around in the valley! Good job guys, keep up the great work!
–Diana & Isela #154

I’ve had a mailbox here for the past 14 years. Prices are reasonable and I’m usually able to get in and out very quickly, even when I have to sign for packages I’ve received.
As an independent contractor, it’s great to have one place where you can get everything done, mail, copies, shipping, etc.
The store has changed owners 3 times and I am very pleased with the current ownership (over the last one). Ken and his staff are very friendly and accommodating. Much improved!

After seeing the one star reviews, I was worries, but as I was just going to get a paper notified, and no one said the Notary Service was a problem, so dropped by and got my paper notarized for $ 5.00.
The notary was helping one other customer, so I cooled my heels for about 3 minutes, then wam-​bam-​and I was out the door with my stuff.
Note: I’ve never come across a discount notary before, but this is close to my office, and I’m down to save $ 0 at a time!

Can only rate them for a scanned copies of employee schedule that I needed to email. I gave clerk email
Address and paid a few bucks. But never got the email ended up going back and paying a buck to get it sent again. I mostly go for copies for work nothing fancy

Just left this place, and the employee/​owner/​or whatever cussed me out on my way out. This business is not even worth one star on Unilocal,or even be in business. AVOID AT ALL COST!
It all started back in June. I was in the process of submitting my application to the CA state board of pharmacy, and the last requirement of the lengthy process was to submit a Live Scan. I shopped around, and this place was the cheapest. It had a good rating on Unilocal,and decided that this was the place to complete my Lives Scan. No appointment needed. Service was quick, and the service was nothing to complain about. I sent of my packet, and waited for pharmacy technician licensed to be issued.
Now, September, my license is over due! I got a letter in the mail saying that my application was put on hold because the Live Scanner omitted my social security! I brought it up to the employee (the same one that cussed me out on the way out), and he said that there was nothing he could do for me. I paid $ 69 dollars for the live scan! The main thing that is required (social security) was not sent out. Live scan operators mistake. The employee said he could do it for me again, but that I had to pay for it again! WOW.
Avoid this place if you are looking to get a live scan. Cheap is not always good! Lesson learned here.

It seems that the owner just wants to nickel and dime his customers. I was mailing a small package (prepaid) and I just needed to close the box — 8 – 12 inches of tape needed. The owner claims, «I need to charge you $ 1. I’m not making money from this transaction.» I’ve used their services before such as key duplicate, notary, etc.
A business obviously has to make money, but being customer service driven is more important in today’s business environment. $ 1 gain to the business = Future business lost from me (definitely greater than $ 1).
I wanted to give this business the benefit of the doubt being a small business, but right now there’s no benefit and just doubt!

Use them for all my notaries. And I do a lot! Always been helpful and never have had a problem

Good notary facility, at discounted price. Usually no waiting, or maybe 5 minutes, if somebody else is in front of you. Has some office supplies, shipping and stuff like that too, which is convenient. As a California Hard Money Lender and a Mortgage Expert Witness, I frequently need things notarized, quickly.
Joffrey Long
P. S. Saturday hours appear to be posted incorrectly, probably they’re open 10am to 4pm.

I needed a notary on short notice, didn’t have much time. Googled to find one in my neighborhood, found this one. They were great. There were two notaries working, it was only $ 5, and I was in and out in no time. Happy I found them, will certainly use them the next time I need a notary.

Only a review of notary service — $ 5 fast and easy.

Used to really like this place, until it transferred ownership. Photocopying is still the cheapest I’ve found in the area, and the previous owner was able to do $ 5 notaries.
Closed my box here and owner said he was unable to give me a printout or any kind of written confirmation. Had a key to have 24 access that I put a $ 10 deposit down for, that was never returned to me. Mail forwarding here is nonexistent, unless you are willing to pay something in the neighborhood of $ 4 for EACH piece of mail forwarded. If you plan to close your box, I’d suggest making sure you have all your mail forwarded to your new address ahead of time to ensure no mail goes to your box prior to closing the account.
According to USPS policy, they do not provide mail forwarding with boxed addresses; it’s a principal-​agent partnership that has to be resolved between you and the box owners.