P & M Auto Service

Pan takes care of both my Mercedes. One is 20 years old, and the other 13. He is straightforward, honest, and just a good guy. He even stayed after hours once, so I could
bring my car by to make sure the problem wasn’t more serious.
I highly recommend!

Great service on my BMW for over five years now. The owner is extremely honest and now a friend! I’ve even got second opinions for service and this shop always gives it to me straight.

I’ve taken my BMW here twice. Both services have been great and reasonably priced. I highly recommend P&M

Pan is an honest, knowledgable man. He usually knows how to fix a problem right away, and will get to my car quickly. It’s such a relief to know a reliable, trustworthy mechanic, after years of feeling taking advantage of by the mechanics of the San Fernando Valley!

I Took my girlfriends bmw 325ci to Pan for the second time. I was very happy with the first time I took her car to him that I decided To take her car to Pan for the 160k Major Service. Price was very good as nothing compared to the dealership high prices. The dealership at Steve Thomas in Camarillo sucks. The service dept lacks knowledge and customer service. They told my girlfriend she needed a transmission flush. Really??? I know that on BMW’s they don’t need it. I called Pan and he told me «no need, it’s lifetime». Pan Customer service is excellent as he really appreciates the business and is knowledgeable of bmw vehicles. What I love the most is that his staff if friendly and honest. After the completed the service he took his time to point out some issue that need to be taken care of. He did allow me to go to the back and take a look at the issues. P&M is a great honest business.
Pan not only works on BMW’s, he also works on Japanese cars. I’m taking my car here to get a checkup and maintenance. That’s how great of an experience I had taking the BMW here. It’s hard to find a good and honest mechanic but they are out there. I was lucky to find PAN.

The owner is extremely DISHONEST. I would stay away from this place!
My 335i «engine malfunction» light came on and the car was not running well. I brought the car there for the first time. Next day I called he said it was a water pump and it would cost $ 950 to replace. I gave him the go ahead.
Next day I called he said the job is done but there is another problem: the High Pressure Fuel Pump is not working. And for this, I would have to take it to the dealer since they would do it for free since this particular part is under extended warranty.
I asked whether the «engine malfunctioning» light was still on. He said «Yes.» I asked whether his repair get rid of any of the other symptoms with the car? he said «No.» Yet he wanted $ 950 for the repair. That was a quite an insult of my intelligence. But I remained calmed and told him I would never pay $ 950 for a repair that does not solve any of the issues with the car. I asked him to put the old water pump back in because it didn’t help with anything. (In retrospect, I don’t know if he even put a new pump there in the first place).
In the end I paid him $ 100 diagnostic fee and towed the car to the dealer. That was my first visit to the shop and also my last.

Pan is the absolute best. He has saved me hundreds of dollars maintaining and repairing my 12 year old BMW. He is as friendly as can be and does a great job. I drive out of my way to have him take care of my car… it’s so worth it.

Pan has been working on all our family cars since 2000. A friend of mine refered Pan to us when my «free» service with BMW was over. My friend said Pan is an expert with BMW and his price is unbeatable, and the most important thing is he is HONEST. Eventually, all of our cars regardless of BMW, Toyota or Honda all end up under Pan’s care. He saved us alot of money. He would suggest what need to be fix, what not. All I have to say about Pan is he is like a family mechanic for all. He is honest, he cares and he is very responsible.

Pan is the most HONEST Mechanic I have ever come across. He does amazing work and is extremely affordable. He specizlizes in BMWs but he can work on anything. I have taken him everything from Mercedes to Ford trucks and he has done always amazing work. Trust Pan and he will take care of you! If you feel he saved you a lot of money buy him and his guys lunch! They are a great shop and do amazing work. People like this are rarer and rarer these days. Again THE MOST HONEST MECHANIC!

Mr. Pan owner has been fixing my car (s) for the last 8 years. He worked on my lexus and mercedes. He is so good and so honest. I would never go to the dealer. It’s a little drive for me to get here, but he really takes care of my car and I trust him totally.

Pan is the man! the most honest knowledgeable mechanic in the Valley, He specializes in German Cars but will work on just about anything. I wouldn’t trust any other mechanic with my car!

A family friend referred us to Pan years ago when he used to work out of the Northridge Chevron. P & M specializes in foreign German cars but has great knowledge in other makes such as Toyota and Acura (Honda). He’s nice and someone I definitely trust with my car and I’d recommend him to anyone that wants a no-​frills environment.

Need an HONEST mechanic?
Well Pan is the man. I’ve been coming here for about 6 years and he has saved me a ton of money compared to other mechanics and dealerships.
He specializes in BMW but can fix most cars. Friends and families have brought in Hondas, Toyotas, Nissans and all have been satisfied.