McDonald’s

This place was so dirty and the employees acted like they didn’t even want to be there very sad.

Definitely not impressed. As a mcdonalds manager myself it bothered me to be in this store. The staff was lazy, except for maybe 2, when there seemed to be 9 in the store during a slow hour. The cashier was nice but did nothing at all in between customers, at one point being on his phone. They got our ice creams quickly, but the appearance of the manager that handed us the ice cream just seemed gross and ungroomed. Will avoid this stop on my next long trip.

2^nd time if can avoid this Mx Donalds do it the menu is difference in the price you have on your receipt you got 6 people in front that one person doing all the burgers and youhave 6 people standing there if I were you don’t stop

This place has some deal with Starbucks. So no iced coffee-​after s-​bucks closes. They don’t have any signs, it’s a surprise– after you’ve sat in the drive through line. Not cool.

Don’t waste your time. Bad customer service. Slow workers. Can’t even take the orders right.

Worst service ever. 15 people in line with only one person taking orders! WHAT THE HECK! Horrible.

just a stop for coffee and light breakfast on way to bay area
COLD out, need some hot coffee to keep warm on drive
was going to stop in Castaic, but thanks to Caltrans and their wonderful posting of ramp closures, had to drive another 30 or so miles before we could get coffee
this one close to exit, making it nice access
was a little crowded with quite a few booge… uh, kids in there
service was quick though, food decent for price

DO NOT Go HERE.
This place lacks any common sense, any indication that a competent manager is within 10 miles of the place and a bunch of lazy, useless people who are trying to impersonate workers.
One person at the register to take orders. Line to the door. Useless female worker ignoring repeated requests from another customer to PLEASE give her the chocolate milk for her child’s meal. She still didn’t have it after 4 requests and at least 5 minutes waiting after she had the rest of her order that had to be cold by the time she finally got to eat.
When I finally got to the register to order I was told to wait while the cashier went to go get the chocolate milk.
I replied that I was leaving and would never be back. And I won’t.
To add to the mess, the bathrooms were closed for cleaning at 11 AM.
Whoever was supposed to be managing this place should be fired immediately. The crew on duty, except for the male cashier who was having to do everything himself should be either retrained or fired. As for the cashier, he deserved triple pay since he was doing the work of at least 3 competent workers.
If they could receive a negative star rating it would be the most negative possible.

So I read the reviews basically saying don’t go here unless you dying, not so much. Typically McDonald will get a three star from me. They don’t really do much either way to deserve more or less stars. But this time they did mess up my order a little. I said no pickles and my receipt says it as well. Not fun driving down grape vine picking my pickles off my food…

Very dissappointed. During our yearly trips up north my family and I always stop by this mcdonalds for some breakfast. When we came, I asked if they had hash browns and they said no. My sister wanted a snack wrap and they said they didn’t have any. She then asked for a chicken nugget meal and they didn’t have any toys (not that that mattered, but it just goes to show you how this mcdonalds has nothing available. The line for the restrooms was really long and there were no paper towels or hand dryers. The cashier that took our order was chewing gum and playing with her hair, very unprofessional. The other workers wore sweaters that covered their uniforms so it looked very unprofessional. I work in fast food and this is definitely something that would not be allowed where I work. I guess we’re not gonna stop by here anymore.

Always wrong, cold fries, run out of sodas consistently, bad parking lot pedestrian design. Dangerous. I have been here in 16 years a couple hundred times, I guess I am hoping they figure things out.

Line queued up for ladies room and lots of angry women about to throw a fit… or wet themselves. Ordered an iced mocha instead of an iced coffee. Was a terrible choice, as it tasted like stale coffee grounds more than anything else.
This place gets a LOT of foot traffic because of the restrooms. They are clean though! Many Spanish-​speaking folks come through here, so brush up on that Español.

The bathroom was pretty clean and the restaurant is in a great place for trips to Sacramento. McDonald’s is one of the best locations for a quick yet unhealthy breakfast. The wifi was however a little slow. The restaurant was very clean.

Holy cow this place is so slow! It kinda defeats the purpose of fast food! The food, considering the wait, should have been hot but really was lukewarm at best. Tasted normal at least. The bathrooms were dirtier than I would have liked bit usable. free wifi works well tho! I think this place was just understaffed.

Pros:
— Right off the 5 freeway
— Easy to maneuver parking lot
— Drive-​thru
— Workers were friendly
Cons:
— A LOT of flies in the dining area
— Bits and pieces of trash on tables
— Random wet spots on the floor
— Managed to mess up our order, as well as, everybody else’s
— Bathrooms were a mess

On my way back home from LA. This place is opened 24 hours and this place still had the $ 1 any size drinks. What a deal. Just right off the freeway.

The workers want $ 15 an hour but they can’t even get my order right. All I wanted was a large coffee with 3 creamers and 3 splendas but I got 3 creamers and 3 regular sugars. WTF

The bathrooms were not up to standards of cleanliness standards. My husband ordered the mcrib and a coffee and I got two cheeseburgers.
I have eaten a lot of cheeseburgers from McD’s and this was probably one of the worst! And my husband said his sandwich tasted old.
It’s McDonalds… we already know it’s not quality all the time on everything, but when the food is not as good as other McDonald’s and the bathrooms are dirty… a two star rating is generous!

Made a rest stop here today on the drive back to the Bay for thanksgiving. I was honestly pretty shocked how chaotic this McDonald’s was.
I ordered an Egg McMuffin and a Bacon egg cheese melt biscuit. Both tasted good (like most McDonald’s) and it was my first time ordering the bacon egg cheese melt biscuit.
But the problem is really just with the customer service. After ordering and waiting for a while I noticed people who ordered after me seemed to get their food before me. So I asked one cashier if she could check how far along my order is. Her answer, «oh you see that screen over there?» (Pointing to a computer screen a couple of feet away from where she was standing). «I can’t really see it so your order is somewhere on there.»
… Really? You can’t walk two feet just to see where my order is? So I tried asking another cashier and the one from earlier comes over and asks one of the people handling the food where my order is. And the person she asked immediately got my food for me. I asked for some extra salsa, and it takes 3 employees scrambling around to find the salsa (one of them actually tried to tell me they didn’t have salsa, then proceeded to ask another employee «oh we have salsa?» When they finally found it, it was just under the cashier counter in a box…
Gosh. It was the most chaotic McDonald’s I’ve been to.

I normally don’t review fast food restaurants, but I felt like I had to this time. We were on our way back from LA and needed a place for a quick snack and a bathroom break so we pulled into this McDonald’s. I personally thought the food was fine. The fries were crispy, the chicken nuggets were also crispy on the outside, which is how I like it.
What really bothered me was all the flies. I felt like I was constantly fighting against the flies as I was eating. I wouldn’t have minded the place so much if the flies weren’t constantly every where.