The UPS Store

This one star rating is for service, pricing, management. I just walked in to have 5 pages scanned to my email and drop off a prepaid package to return to Amazon. No prices posted for scanning. Took him less than 30 seconds and he charged me a $ 1.00 a page! Almost $ 6.00 for 30 seconds of work. You can go to OfficeMax for 25 cents or the library for free.
I was stunned and commented on how crazy the cost was and how i didnt find it fair since I wasn’t even informed or a notice posted and the manager was literally standing right there and didn’t address it at all.
Then I had to ask again about my package that he had already taken from me. It was sitting on top of the trashcan. Then again had to request a receipt for proof that I dropped it off.
I won’t come back to this store.

Man, UPS really gouges your f*cking eyes out with shipping prices…
But that’s a decision made by the company, not necessarily this location. Thankfully, this location seems to be staffed quite well with friendly and professional staff. I do wish they would have more than one person on duty at a time, however, because nearly every time I’ve gone, I’ve had to wait in line for at least five minutes just to quickly drop off a package.
Having said that, another plus for this location is that they have an educator’s discount (highly appreciated), and they have someone who is a licensed notary, something I take advantage of regularly — and unlike another nearby location, this employee has the utmost respect for customers’ privacy. Hurrah!

This 1 star review is only for the outrageous shipping charges that are charged — specifically, the ridiculous surcharge for USPS. The price The UPS Store quoted me was almost 3 times as much (using USPS) to ship a package as I would pay at the USPS. A small surcharge for convenience is fine, but this is ridiculous. Just spreading the word so others don’t make the same mistake I did.

Excellent customer service. Not just a mail room but offers office/​small business services, like making business cards for you.