Palm Valley Animal Clinic

I’m so grateful for the great care my dog Roxy received at Palm Valley Animal Clinic. She became ill on a Saturday morning and I could not get her in to her usual vet as they didn’t have any openings. Palm Valley (although they usually cannot accommodate new patients on Saturdays) was willing to make an exception. I cannot express how thankful I was as Roxy was in quite a bit of pain. Dr. Hatch was caring and thorough. Roxy received the meds she needed and I even got a follow up call a few hours later by Dr. Hatch to see how she was doing (after the clinic was closed!). Thank you for the great care. I plan to use Palm Valley from now on for both of my pups’ veterinary needs.

We absolutely loved coming here.
Our dog hurt his eye while staying at a family friends house and it was completely red. He is a 6 year old German Shephard, he’s our baby so we were very hesitant about taking him anywhere. Despite our dog being very unfriendly and growling at the staff they never stopped smiling at him and speaking kindly.
The two nurses and the doctor Wayne were all very patient with us. They still made sure to check him out throughly even though he was being uncooperative.
Oh and we spent way less than we expected! :)
I highly recommend taking your pets here.

Took my boxer here for all of his shots. Mr Hatch really has a passion for animals. Ive taken several of my dogs here now and am always impressed with how genuinely nice everyone is. Its always fairly fast and never have felt like my dogs would be in better care. I would and do recommend this clinic to anyone!!!

I’m happy to see that this vets office has made positive impacts on people’s lives. I’m glad that they provided great service to people and took care of the animals that they love. But what I experienced yesterday with this office and the employees I cannot stand for.
I came home yesterday to find my puppies eyes swollen shut. Immediately I began looking for something he could have gotten into that caused this so I would have an idea what to tell the vets. This clinic is the closest, by far, vets office in my area so I knew exactly where to go. There was nothing broken or chewed so I had no idea what was wrong with him, so of course I was panicking.
When I came into the office, with a big puppy in my arms (a Siberian Husky) the employee didn’t even acknowledge me. She didn’t even look at me. She just sipped her latte and slowly walked behind the counter and told another woman someone was there with a dog that doesn’t look good. I didn’t want to appear unhinged, which I was, so I waited until the woman came and told her ‘I didn’t know what happened, maybe kitty litter is in his eyes’ please help. I literally said ‘please help’. She didn’t ask any questions. She just stared at me and told me to wait. Someone behind the counter said «they don’t have an appointment» to which the woman said to me «we only do appointments and your not scheduled for one». I was already running out the door when she handed my mom a flyer for the emergency animal clinic 2 miles away. I said I was going to leave a review so here it is. What kind of veterinarian turns a young woman with a dog in her hands away because they don’t have an appointment? No one was in the building except for employees obviously not wanting to be inconvenienced. I would be so much more understanding of they had been helpful or polite but the demeanor of the women I saw working there was so arrogant, unconcerned and rotten I had to share my experience.
Once we reached E.A.C. I was met at the door by the doctors, grabbing my dog and rushing him to the back. He was stung by a bee or a spider and was having an allergic reaction that could have caused cardiac arrest. No appointment necessary. He’s doing fine now and is back to his happy self. I thank them very much for their immediate response and help. I highly recommend going to these vets over this business any day. I question their abilities as veterinarians. Nice office though.

Love this place! I’ve got a ⁷⁄₈ year old Blue Heeler who has a really hard time at vet offices (my last vet put a «caution» on her record). Anyway, I went in to have 2 lumps on her looked at. I was skeptical because my dog hates vets and I feel as if they rob you blind. Anyway, not only did my dog LOVE Dr. Hatch and his tech (she started following them around), but they were very honest about what I should do about my dog’s lumps. Dr. Hatch said they were quite sure they were lipomas and pulling samples wouldn’t be necessary, but if I wanted a good state of mind– they would and only charge me the price of 1.5 samples, and have the results called to me within a couple hours. So I did. I had the results that night that her results were negative. I highly recommend Dr. Hatch & his staff!

Loved this place! I was so stressed with how poorly my cat was doing (I was thinking I would end up having to put him down– it was that bad). Dr. Hatch made me feel so much better with his professionalism and upfront attitude on treatment options and cost. The staff are super friendly and even managed to get me in same day when it was most critical to have my cat treated! I’m so glad I found a veterinarian I can trust — and they’re right down the street!

We’re from out of state and when our 11 yr. old Border Collie developed a limp we weren’t sure where to take her. We’re so glad we chose Palm Valley. The office was spotless, the staff very friendly and the vet was great. We saw Dr. Lipovitch and couldn’t have been more pleased. He spent time listening to our concerns, discussed different treatment approaches and patiently answered all our questions. And to top it off the bill was one of the most reasonable we’ve ever received from a vet!

We saw both vets many times during the 4 years that we lived in Arizona. Both vets were friendly, and professional. My dog required surgery and tumor removal. She is a senior dog. The vet was so professional, he honored all of my requests, and made sure all of my questions were answered. All of the staff was amazing. We saw both Dr. Hatch Jr and Dr. Lipovitch. Both vets were great, and treated my dogs well. They also treated my dogs for allergies.

Awesome place, friendly people and a veterinarian that actually listens to an owner and decides a plan of care together instead of assuming he knows best. Don’t have a single negative thing to say about this place and so happy I read the reviews and went!

We have just moved to the Goodyear area and needed to find a vet for our German Shepherd, we are very impressed with the care that we received at Palm Valley. Recently we ahd to take him back as he had injured his leg, care and attention by the entire staff was great and our dog was given some «miracle» meds that worked the very next day and gave our dog a new lease of life! Thank you so much, it shows that you care.

We’ve been going to Palm Valley for about 10 years now and have nothing but good things to say. They are always responsive and courteous and I really trust them with my dogs. We just got a new puppy and found out she has worms and an abundance of ticks. I called first thing in the morning and had an appointment for the same day just a few hours later. They safely removed all of the ticks and got her started right away on a dewormer. I wish my regular family physician was this good! :)

took my puppy smash, this was his first visit to the vet and I received great service. the staff Was nice and kind not only did they love my puppy but they were nice to my son and myself. the doctor was extremely helpful he did a great job. nothing but positive experience cannot wait for his next visit I definitely found my vet

Took my oldest dog here today for a hurt paw. After living here two years, I have found my veterinarian! Dr. Hatch was patient and common sense driven. The best part was that Angel liked him!

Could not recommend them more
Since my last review, we had our 14-​year-​old Shepherd/​Grayhound mix pass away. She lost lower body control, experienced seizures, and couldn’t potty or eat. We eventually had to make the decision to euthanize after watching her struggle so much one weekend. The vet and his crew were amazingly kind and considerate. The emphasis was on making Chloie comfortable.
Our 13-​year-​old Cocker Spaniel, who was dealing with liver failure, stopped eating much directly after. Working with the vet, we made her as comfortable as possible and spent a good amount of time playing a little and cuddling. She just seemed to miss her «sister» too much and would lay in Chloie’s spot and sniff around for her. Malie died peacefully one morning, about two months later. Again, the PVAC was supportive throughout– meds to take away pain and keep some weight on, helped us take care of the body, no crazy procedures with little chance of success, and sent us a condolence card afterward.
So, in two months, we saw a world of compassion from Palm Calley Animal Clinic. Animals and their families are respected in every way. We were lucky to have found them.

I went to this vet for a second opinion regarding some lab results for my dog I received at another clinic. I felt I was given a very objective, fact-​based opinion, along with a few reasonable options for how to proceed. A conservative, progressive approach was laid out that considers cost, emotion, and what impact it will have on my dog. I like to be educated and to consider multiple options before being pressured to «sign here.» At the other clinic, I felt scared, like I was being sold, and was read text from a website. I’ll be following up here in a couple of weeks and if my experience is just as good this time, I’ll move the care for both of my dogs to here. There is a very courteous, friendly, open, professional vibe here.

This is a wonderful clinic to take your pet too. I have taken a couple of my dogs to this location and have been very pleased. The staff is friendly and they take good care of my babies. I have been to different vets all over Phoenix and even Tucson and no one compares to Palm Valley. I have had my dogs spayed and neutered here, and they did such an excellent job. I have heard horror stories about other places so I was hesitant to take my dogs anywhere, but the staff here put my mind at ease. My dogs healed so well, and I didn’t experience any problems.
I highly recommend this clinic.