New Living Pools

I have been using their services for 3yrs now and could not be happier. Chris the owner is amazing, anytime I have called he is friendly always makes my call priority which I’m sure every customer gets the same treatment. Never have I been made to feel he is too bus for any question I might have and quick response when I have or feel I have an emergency with equipment. Pool always looks amazing. I have weekly service and they offer auto pay which I love! His staff and crew could not get any better they are a forgotten skill (customer service with a smile) THANKS GUYS YOU REALLY ARE THE BEST IN THE WEST!

I wasn’t able to start service with New Living Pools because of my area, but Chris still came out and assessed the pool and told me what was needed. He also gave me information for another company that services my area. Wish I could have used them, he was really nice and didn’t have to come out to help with anything but he did.

Chris is my go to guy when it comes to pool maintenance, I used him on more than one occasion and he came through every time. Good price, quality work, and pool knowledge, I highly recommend new living pools.

We thought we had found the company to service our pool but unfortunately we haven’t. I called New Living Pools to look at a few issues with our pool (a leak/​problem with pump not shutting off with timer/​pool cleaning system). Chris came out on 28 Apr 2016 and was able to fix the cleaning system (pop ups) problem on the spot. He identified the other issues but needed to return to fix those because he did not have parts with him. He said he wouldn’t be able to get to it until the following Monday (2 May). I agreed. It is now 9 May 2016 and I have not heard one word from New Living Pools since 28 Apr. I don’t know if I was forgotten or if he just doesn’t need my business. Either way this is not the way to operate a professional business.

This company is the epitome of what good customer service is all about! I found New Living Pools through a Unilocal search, looking for a company to service my new pool weekly and while speaking with the owner, Chris, I mentioned that I wanted to install automation but needed to find someone to do the install of the equipment I was going to buy. He asked me what system I was looking at and I told him Hayward Aqua Plus salt water system with automation and Aqua Connect to control all the functions from my cell phone or computer. I told him I found a really good price for the equipment at about $ 1700 — $ 1800 for everything and asked him how much he would charge for installation. He told me he would call me back in a few moments and when he did, he said he could supply the equipment and install it for $ 1800! I was floored because it pretty much the same amount I would have to pay for just the equipment. I was expecting to pay several hundred dollars for the install since I knew it would be an all day job. Chris explained that he was able to get a really good deal from the Hayward rep so he passed it on to me. This saved me at least $ 300 — $ 400 and he could have easily called back and said he would charge $ 400 — $ 500 for the install but he went above and beyond and passed on a great deal to save me a bundle of money. I really appreciate his integrity and honesty in this, there are not many people out there that still operate with this level of integrity.
Chris came out to install the whole salt water system with automation and web/​Smartphone control this morning and spent the whole day working on installing the system. He just finished and everything is working beautifully. We can now control everything on our pool with our computer or Smartphone app. In addition, he even checked and balanced the chemicals in my new pool, which were horribly off and did not charge us a dime for it and even gave us the rest of the month free! I am just so happy I found New Living Pools, I know they are going to do an incredible job keeping our pool crystal clear and clean.
I have done my research and New Living Pools has the best reputation of any pool service in the west valley. I found several other review sites and they are all the same, singing the praises of the owner, Chris, and his dedicated and hard working staff. You will be hard pressed to find a better and more dependable company to work with. I highly recommend them!

New Living Pools was a great choice for my pool repair needs. I called to replace two pool pumps and by the next day I had both pumps replaced. The owner took the time to explain my options and stayed late to ensure my install was complete. The service was fast, professional and fair. I would definitely recommend New Living Pools.

My pool was in terrible shape due to some equipment issues. Chris came out the same day and gave me a quote on getting everything back in running condition. When compared to the other quotes we received he was spot on and didn’t try to play games. Chris came out and spent nearly the entire day draining and cleaning up the pool and really did a great job. The equipment replacement he suggested was completed professionally and has worked flawlessly since. Chris and his team have been back out several times to check on the system and to make sure we are good to go. We will be signing up with them to maintain the pool for us. Would recommend Chris to anyone looking for pool service.

We were looking to purchase a used home and needed the pool inspected. Chris came out and inspected it right away. He was extremely honest and professional. We ended up purchasing the home and having Chris do all the repairs. We are currently in the process of repairing all of the needed items but look forward to the completed project. Chris is extremely honest and trustworthy. I highly recommend him for all your pool needs.

When we purchased our home our pool had some hideous stains all over. I called about 6 different pool service companies and I chose New Living Pools. Chris was very prompt and arrived the same night I called. New Living pools did an amazing job and I couldn’t be happier on how they fixed my pool so fast. I am now going to purchase their monthly maintenance due to their extensive knowledge, workmanship, and reasonable prices!

Chris and Matt have been taking care of our pool for almost two months now. They are amazing. Came out and assessed our pool, let us know what it needed and what the benefits would be. Anytime I have had any questions or concerns they get back to me and come out to fix same day, Chris even called me back while he was on vacation! Our pool is looking better than it ever looked and we are enjoying it so much! Thank you Chris!

Chris came out and took a look at our pool. He explained the operation and made some suggestions on what he would do to bring the 14 year old pool up to current technology. I did some looking around at different options and told him what I wanted. He listened and a week later my pool was crystal clear with an easy to use and understand system installed. He was very professional and did a great job with the plumbing. Highly recommend.

I have been working with Chris for about a month now trying to get a property up to speed before selling it. In that time he has replaced anti-​siphon valves, a creeper and a pool pump in addition to getting the pool from green back to blue. Throughout this ordeal Chris has been punctual and beyond helpful. I can say without reservation that he is fantastic at what he does. You can’t go wrong if you go with New Living Pools.

We needed to find another pool service so we decided to search Unilocal and found New Living Pools had rated at the top with all 5 star ratings. I called and immediately received an answer and was greeted by Chris. He explained in detail what could possibly be wrong with our pool and the possible repairs needed. We scheduled service for the following week, and are highly satisfied with the time and care they have given our pool. It is once again clean!

When we first bought our house Chris was taking care of the pool that was last year August come January its a little colder so no swimming in the pool I figured I will wing it taking care of the pool till the summer big mistake. To make a long story short my pool had issues we called Chris to help us he was more than happy to come and see what’s going on he did everything he could but my pool was not having it ended up we did have one of those old filters it was time to upgrade. He showed up on Friday started draining the pool took out the old dinosaur and put in a new more modern one it was in before I new it the pool got cleaned and now it is just beautiful… also it’s great to have someone that is fair and not trying to get over on people thanks for your work Chris…

I just moved to a new home and was looking for a good honest pool guy and chris and his staff made that happen! excellent service and knowledge of pool repair!!! great job new living pools. very happy found my pool guy highly recommend! don’t hesitate call them!

Hello I run a service business in the valley and we strive to give great customer service so when we get Great customer Service we like to share about it. These guys have been great they call when they say there going to and they show up on time and do honest work. Thanks!

New Living Pools is ran in a very honest and highly efficient way! Chris is one of the best in the business and knows what he is doing when it comes to pools. I highly recommend New Living Pools and guarantee you will not be disappointed!

I finally found someone that knows what he is doing. Chris has fixed all of my pool issues and has my pool running like new! He is always on time and returns text messages and email quickly! I highly recommend him to anyone. Thanks Chris!!!
Sincerely, Vickie Cooley (Miss OCD)

Chris is really great & does great work — HONEST :) Chris has been cleaning our pool now for 5 months & I am grateful.
No more worry’s going on.
Chris is punctual & quick & respects the APS Bill.
Thanks Chris for all you do.
Sincerely,
Janine (Regina)