Goodyear ACE Hardware

I love this Ace. Lots of horse products! The staff are friendly and helpful. My husband & I were looking for a rope ratchet. They work excellent for high lining horses. An employee named Kent offered to help us look. He wasn’t quite sure what it was so he looked it up on his phone. Unfortunately they didn’t carry that item. He said he had seen them at TSC. We bought a couple of the ergonomic horse buckets. .check them out! So cool, never seen them in any other store. (Not even cal ranch or tsc). While we were checking out, Kent found us and told us he would be stocking rope ratchets in the future… Awesome! Love this store. If you’re a horse person the selection is abundant and unique. Ask for Kent! He will take great care of you, his customer service skills and smile are Ace’s best assets.

Came in needing air filters and there just happened to be a promotion «Buy 2, Get 1 Free» going on. The incompetent cashier couldn’t honor the promotion for the either of the 2 sets of 3 air filters we kept going back to the shelves and getting, calls the manager up and he says it’s only good for the «red» labeled filters. With only one of those left in stock, he refuses to apply the promo to similar air filters (which were within the price range of the promo anyway AND the same brand). The fine print of the flyer did not specify which one was under the sales promotion and he refused to work something out with us. This whole ordeal took us 15 minutes standing at the register and moving out of the way a few times while the cashier helped other customers while we were given the run around. We left very unsatisfied.
This Ace is not the place for customer satisfaction. We will be taking our business else where.

Nice little Memorial day sale going on…99 cent weed kill and bug spray on sale used ace rewards card I got in mail for 5.00 freeeeee

Got to be the only hardware store in the valley that does not offer a military discount. Being so close to Luke Air Force Base I would expect more. Skip this Ace and go to the one on Dysart and Camelbacjk. Oh yeah, the prices in Goodyear are higher too.

Need feed for the new flock! Ace is the only place nearby that carries it. Staff are helpful too .
I also like their choice of toys for the pups!

We walked in and were surprised to be personally greeted and offered assistance. When we told the young lady that we were there to have some key copies made, she directed us to the back of the store, and as we were walking we heard her call to alert the key cutter guy that we needed some help. He met us at the back counter immediately and was super pleasant and fast! Thanks Ace Hardware for wonderful service — it was so wonderful not having to run out to the usual big boxes. We were in and out in less than 5 minutes :)

As far as hardware stores and home improvement goes, I always go to this Ace Hardware before Lowes or Home Depot. At this location you’re almost always greeted at the door and asked if you need help finding anything. If so, I have found, every employee fully versed on locating specific items or quickly pointing you to another person who does. The staff is always VERY helpful and curteous. Not at all like some of the «miles of isles and stacks of racks» home improvement stores. The only reason I did’nt give 5 stars is due to once in a while, having to special order or find it somewhere else. But generally they have everything needed for standard home improvement projects. The most important reason I shop here is they love dogs and allow leashed friendly animals in where other stores forbid it. I bring my black lab with me every visit. She loves the biscuits at the checkout counter too!

We have been here a few times since it has opened. It of course is a nice clean new store that is easy to navigate. The folks here are helpful and are more than willing to stock what you need if they do not yet have it. The prices are in line with the rest of these kinds of stores. The location is now the closest to our home so they will see a lot of us as we love to spend money on things for our home that we do not need.
You might miss this store as it is behind the new McDonalds on Estrella Parkway.