I hate that I only have to give it a 2 stars. I have been coming to this Denny’s for years. But on March 9 me and a coworker decided to go and have a bite to eat after getting off at work around 4 in the morning. I had orders Buffalo chicken strips, French fries, and pancakes. Once they arrived, I had to return the chicken strips were over cooked, and when I went to butter the pancakes, The bottom pancake was all torn to pieces. The waitress took the food back and then returned and asked if we can pay our bill so she can end her shift, so we did it. So here comes the food by the new waitress, the chicken was OK, but the pancakes were about an inch thick and doughy, so we asked if we can have them remove it and we were told that we couldn’t because we already paid our bill, so I order the waffle she told me that that wouldn’t qualify because it was $ 6 dollars. So, we then asked for a manager, which came over and was willing to give the waffle, but, the only problem was it was the same cook! She said she would watch him. We decided we didn’t want anything else this guy cooked! So we asked for a credit. We were also cut off from all survive at that time. It could have just been that night crew, because I have never had that experience before while going there.
Noemi V.
Classificação do local: 1 Goodyear, AZ
One star because ZERO stars aren’t allowed. It was our first time back after 5 years. My husband wanted to go somewhere else and I insisted I wanted to go to Denny’s. I didn’t come back in five years because they argued with me about giving me french fries with the Philly steak sandwich(it comes with fries, waiter said no and refused to get me any fries). We just left because we spent 5 minutes standing waiting for rhe hostess to be seated and N-O-B-O-D-Y acknowledged us. Not even to ask us to give them a minute. And they’re not even that busy. Well, guess what? This party of 4 is taking their business to another restaurant. Sayonara, Dennys.
Julia A.
Classificação do local: 4 Vista, CA
Pretty darn good! I was pleasantly surprised with the good food, coffee, and very friendly service. The sausage links were delicious!
Jess D.
Classificação do local: 1 Mesa, AZ
This has to be the rudest waitress I’ve ever had… Michele. We’re trying to tell her what I want to drink, she’s walking away before we’re finished. She did the same when we are ordering our food, talking over us. I understand there are two small parties of teenagers that are coming from their homecoming dance, but we’re adults. I’m sure it’s frustrating, but they’re not her tables. We’re adults, I don’t appreciate how we’re being treated. I will more than likely never ever come to this establishment again! Horrible customer service Michele!
James N.
Classificação do local: 1 Surprise, AZ
This in not a review of the food at this Denny’s but how they treated my wife and I. Decided to stop by this location before our road trip, of course it was packed, so we had to get on a waiting list. No problem, the hostess said it will only be about ten minutes. So the wife and I are patiently waiting to be called and anther couple walked in, I guess they where friends with the hostess because she told them she had a table for them. Now we been waiting along with a lot of other people for some time and because you are friends with someone that works their you get in right away. I did speak up and she shrugged her shoulders at me, so we left. I no I’m just one customer and I guess Denny’s had a lot of them but as of today I will never set foot in a Denny’s again!
Derick F.
Classificação do local: 2 Goodyear, AZ
So my waitress I went there for her great service was no longer at the location. New waitress was good. She got the order right but apparently cooks don’t know appetizers should come out sooner than 1 minute before regular food comes out. The appetizer was so skimpy compared to the visit before. Food was good otherwise. Doubt ill be going to this location much more.
Michael H.
Classificação do local: 3 Phoenix, AZ
Waitress was nice, food was good but it shouldn’t take 5 min to get a soda. I got the French toast slam. I asked for eggs on a separate plate but they didn’t do it. The hash browns were amazing. The syrup is ridiculous… They have it in an olive oil dispenser and it took infinity to come out.
Salomé H.
Classificação do local: 3 Phoenix, AZ
4:30am on a Sunday. Build your own grand slam: biscuit was cold and dry. Eggs were overcooked. Bacon was good. Hash browns were seasoned perfectly for once. Coffee was decent although I had to remind the waitress to refill my cup. Food took long considering the restaurant was not busy.
Joanne L.
Classificação do local: 5 Buckeye, AZ
Came in for dinner, about 12:45LOL, and my family and I were promptly seated by a nice employee. We were sat down, asked for our drinks, and even though they took a while to get them, had a really good dinner! We saw the manager and she looked like the sweetest lady you could ever meet, we will be back!
Derrith L.
Classificação do local: 2 Scottsdale, AZ
Service and food were great but we were seated right next to an open window near the beverage station and the young employees were using profanity throughout their conversations. I spoke to the manager and she didn’t seem to believe it or even care. Won’t be visiting this location anymore.
Kate H.
Classificação do local: 3 Auburn, WA
Not much a fan of Denny’s, in general, but this one is okay. It was a Sunday morning, so it was VERY busy. We had to sit at the counter. We sat and waited for a while before our server came by and THEN we had to ask for a menu. So, a bit of the service was slowish. Food was good, though. We got in pretty quickly and out pretty quickly.
Thomas S.
Classificação do local: 4 Avondale, AZ
Almost always had good service, the only bad experience I can think of involved an unusually large amount of people so it wasn’t the Denny’s fault. The food is good, good as any other Denny’s I’ve been to, I couldn’t recommend one over the other, but I can recommend this Denny’s over Ihop in some ways.
Aislene D.
Classificação do local: 1 Avondale, AZ
Used to be a good place for simple food. But now they just can’t seem to get it right. Wrong orders and cold food on a constant basis, this place sucks now.
Bridget A.
Classificação do local: 3 Goodyear, AZ
This Denny’s has been updated since the last time I have been there. So the feeling is «like new». The food is ok. Not my favorite place to go but it is affordable and it’s open everyday all day. The service was good and prompt. We came for lunch and had the pick two combo for $ 6.99. That includes your choice of soup or salad, side of fries and a choice of 6 sandwiches. They always have something new here so it’s cool to see what’s new this time around. I was surprised to see there was hardly any people here. But probably due to the time. If it’s late and nothing else is open, go here.
Jade W.
Classificação do local: 3 Avondale, AZ
First time at this location since the«renovation». Only thing I really noticed was new booths. It did look clean though. Had to wait a minute before being acknowledged and seated. Our server was very energetic and said«you guys» a lot. We came for dessert and decided on the original pancake puppies sundae and hot fudge brownie a la mode. We kinda wanted the caramel apple crisp too, but two was more than enough. The brownie came out first and was very hot and covered in fudge. It was tasty. Just as we finished, the pancake puppies came out. They were very fried and dense. I could barely get through one and then just ate the ice cream. Next time, caramel apple crisp!
DA D.
Classificação do local: 1 Buckeye, AZ
I came back after the renovation, thinking they had improved. Atmosphere, furniture was an improvement. However after they took our order, it took them at least 30 bring ut out, and our orders was not complete. Not coming back…
Veronica V.
Classificação do local: 4 Phoenix, AZ
Tasty, filling, uncomplicated meals, especially breakfast. Busy location but, they have quick service. Had a minor setback once and talked it over with the manager who did after a long discussion over-compensate us. He managed to keep our business. They remodeled and now it looks nicer with added seating.
Kyesha G.
Classificação do local: 2 LAVEEN, AZ
I actually enjoy Dennys so we started going to this location when we moved in the area. We’ve been twice. Both times we had issues. First time the service was lacking. Second time the food took forever to come out and then it was cold. I dont think we will be coming back to this location.
Diane M.
Classificação do local: 1 Phoenix, AZ
AREYOUKIDDINGME? Cockroaches! At least I saw them before my order came to the table.
Devo S.
Classificação do local: 3 Sacramento, CA
Ok, I’ll admit that Denny’s is not even on my radar when it comes to hitting up a place for breakfast. However, walking into this particular Denny’s in Arizona had some mitigating factors: 1. We were near Avondale, AZ because we were attending the NASCAR race; we left Scottsdale hecka early, anticipating Sonoma Raceway-like gnarled traffic, which did not materialize so we had time to kill and we were all hungry, so the search for breakfast began. 2. We were gonna hit up Cracker Barrel, but the lines were out the door, so we opted for this Denny’s across the street. Plus, our group being, er, frugal, we knew Denny’s would be a less expensive option. Now, no lines out the door when we got there, and it was only a 10-minute wait for our party of four, so that was cool. Our waitress, Isabel, was quick, courteous, friendly, and efficient. She was at our table quickly, brought out all our drinks quickly, kept our drinks refilled, and brought us the check quickly. She got an extra $ 2 from me, because breakfast waitresses are woefully undertipped! They were certainly turning and burning the tables in there; our food was ready in like eight minutes! The food was fine; it’s Denny’s! By the time we left Denny’s, it was packed and there was definitely a line out the door! We made it in time to beat the NASCAR and after-church crowds. So, we basically carbo-loaded for our long day at Phoenix International Raceway. A good time was had by all :)