Applebee’s Bar & Grill

Won’t be going back.
My sister, nephew, and I went to Applebee’s on Tuesday night for a quick bite to eat. We arrived around 6:45 pm and were told that it would be a few minute wait to be seated. Within a few minutes the hostess came by to seat us.
Our server greeted us promptly and told us she would be back in a few minutes to take our drink orders. Since we were short on time we had our entrée’s selections ready when our server returned. We all ordered Pepsi to drink. My sister and I ordered the sirloin with a loaded mashed potatos and rice. My nephew had the classic burger with fries, and we shared honey BBQ wings for an appetizer.
About 10 minutes passed, before our server brought our drinks to the table. The Pepsi tasted flat so we asked our server for a different drink selection, Sierra Mist. Another 10 minutes passed before our server brought our soft drinks to the table, however the Sierra Mist was also flat. So we opted for water.
Another 12 or 15 minutes pass before our appetizer was brought to the table. The honey bbq wings were drenched in bbq sauce, soggy, and just didn’t taste good. We wait some more, and finally our entrée’s arrive. I notice that the loaded mashed potato were not hot, but only a bit warm and the rice is crunchy and over cooked. The steak that I ordered medium rare is more like well done, dry, and lacked any seasoning. My sisters entrée was as bad as mine and my nephews burger was absolutely dry and lacked and type of flavor.
Our server does not come back for quite some time. Again we are in a hurry. I try to eat my meal, and I actually finished about ¹⁄₃ of my entrée when I decided to just pay my bill and leave. Finally, our server comes back, asked if my nephew still wanted a refill on his drink that we ordered 20 minutes prior, or if we wanted take out boxes for our entrée’s. I replied no, to the refill, and no to boxes.
This by far was one of the worst dining experiences I have had in some time.

I’m usually quite happy with this Applebee’s but today was a complete different story. I’ve been going to this Applebee’s for years, today I wanted to go and enjoy a dinner but what I got wasn’t what I expected it to be.
the hostess from the start wasn’t pleasant. says it’ll be twenty minutes until were seated. as time goes we’re waiting. now 30 almost 40 minutes into our wait, were seeing people barely walk in and be seated right away. now with frustration I walk up to the hostess stand and see that my name has been crossed off. as I’m looking the hostess come back with attitude and say «um, can I help you?» I said no, you’ve crossed our names off and left. I know I won’t be back do awhile. specially after tonight. not your best Applebee’s. not your best.

This has to be the worst Applebee’s in the valley. I’ve gone twice and asked for the wings, grilled with light sauce. They make them completely wrong. After sending them back three times, which is awful because who likes to waste food, the manager just told me that he took it upon himself to make them without sauce, whether I liked it or not. So much for customer service. The bartender is a really good guy and hard-​working, and the only reason I even gave it a second try. I will stick to any other Applebee’s besides this one, they have no idea what they are doing

Dh and I went early for Good Friday happy hour about 4:15. Got a table right away in the bar and got menus but had to ask for the happy hour menu. I ordered a nice Bloody Mary and Dh had a couple of rum and cokes! The chicken Wonton Tacos we’re light and good as were the big onion rings. But we also ordered the fried green beans which we were fine. Those each cost like $ 4 but drinks $ 7. I like the Ted pad and played trivia but that was 1.99. Also with the Ted we we ordered a drink and billed and checked out our selves… kinda cool. Good service and the mgr stopped by. Was fun playing games!

Been coming here for years now, love the food and the service. One of my reasons for writing this review not to put down or make look bad. I came with my family a couple of weeks, this time the service was akward… the girl in the front or the greeter was dancing around I was ok, she sat as down didn’t say anything just left our menus and walked away. OK, we are a bit hungry no one came to our table for at least 30 minutes. My wife kept saying why all the waiters just passing us by. There was one girl that kept looking at us but didn’t bother to ask if we have been served. They kept pointing at our table I guess they figured out no one was working on our table. Well, the funny part was they knew because the waitress (Apolonia) she commented «Oh ! the invisible table ja ja… so I just stared at her like REALLY … Management should not over look at this small things, it makes your restaurants look bad.
Oh by the way, I left an invisible Tip …

Excellent wait staff and the French onion soup was pretty good, the sriracha shrimp I won’t order again… we’ll be back… my fiancée did enjoy his burger :)

We had such a great experience. Rocky, the bartender, was such an amazing server. We recommend her every time!!!

Rocky, the bartender, is amazing EVEN though she is being a pussy wimp about her softball injury. 5 stars would recommend.

My wife and myself came here on a Friday night knowing that it would be busy we were seated in less than 10 min. We ordered and were surprised that our meal was served just as we finished our appetizer. The service was excellent and the only thing we could find fault with was that one steak was grissly. The manager wanted to make another but I didn’t think it nessary. Our overall experience was great

Dinner and drinks the my middle girl! The food and drinks hit the spot! Sat in the car at the community table and took pictures for the group next to us.

Man! This remodel is awesome! Bartenders always always always remember our orders and drinks we like. Thank you to the Management for taking your time to touch tables including the people at the bar and thank you to your staff to always making us laugh and enjoy our time that we spend there.
Cheers!

Been here several different times trying to if maybe ill get better service but no luck. One time I went with a group of eight and the server was just not in a good mood I wish I could remember her name so I can put her on blast. She was in a really bad mood it was late probably trying to get home. She was really racist as well. The food doesn’t taste goo either it just taste like plastic EWWW. will not be going back!

Went back today to try the new burgers advertised on TV. It has been quite some time since we have been here. The burgers looks so much better on TV. Honestly this has gone down hill. There is a Red Robin just down the road that you can get a much better burger at for a comparable if not cheaper price.

Went to Applebee’s for a bite Sunday night. The music was loud and… interesting. Not quite like the Applebee’s I’m used to. We decided to get an appetizer sampler (2 smaller portions for $ 10) with the Brew Pub Pretzels & Beer Cheese Dip and Mozzarella Sticks. My boyfriend also got a Maple Bacon Chicken Piadini (no lettuce and the maple mustard on the side, in case I wanted to share). Took a little while to get our food. I was afraid the appetizers would come out cold, but they were actually warm and my b/f’s wrap and fries were basically room temperature. There were 2 long, skinny pretzels and 4 mozz stix. The wrap wasn’t bad with some of the leftover marinara and cheese dip.
We ordered dessert via the tabletop kiosk. We got 2 Dessert Shooters as well as the new Churro S’mores, which looked too interesting not to try. The churros were very skinny and should have been warmer. I liked the toasted marshmallows but was disappointed in the chocolate underneath. It was just chocolate syrup, not actual melted chocolate, and it wasn’t even warm. Not my favorite. My Strawberry Cheesecake Shooter was decent and my b/f’s Chocolate Mousse Shooter was very thick and rich.
Our server was alright… he seemed a bit overwhelmed, even though it wasn’t that busy. The pay function on the kiosk was disabled… What a gyp! Applebee’s left a lot to be desired.

Worst service ever. Dont come here if you are in any hurry. There is something seriously wrong with the staff when they won’t acknowledge you exist. I feel sorry for the residents of Goodyear who put up with this crap. Will definitely NOT be coming back to this location or any applebees.

How could it take 30 mins to make spinach dip especially when it was slow? Wilted salad disgusting. I usually like going here for happy hour. This was my first bad experience! Hopefully they get more cooks wal know what their doing. And it’s all about the management. Step it up!

We wanted to take my kids out to dinner this weekend and stopped at Applebees since it was pretty empty. After the hostesses treated us rudely and skipped over us SEVERAL TIMES, seating groups of people who had the same number of us and arrived well after us, my boyfriend commented and we promptly left. This is both the smallest and most unfriendly applebees we’ve been to. There are plenty of other places to eat down the street. No wonder they weren’t so busy on a Saturday night.

I had a terrible experience here. I had been to applebee’s in other states, and the décor and atmosphere was nicer. They had wooden floors and an open feel. This place had carpet! Carpet?! That’s disgusting! In a restaurant, food falls on the floor, gets stepped on. Gross. the décor was outdated. After all Applebees is not known for their fantastic food but they are supposed to be known for their fun atmosphere.
Next the service was awful! The hostess not friendly, first waitress not friendly.
The food was gross and clearly frozen, not of the ingredients except the salad was fresh. The steak was gross, under seasoned bad seasoning, over weirdly seasoned broccoli (frozen, you can taste it). The chicken tasted like water, not like good fresh chicken.
To be quite honest you would be better off going to a food truck. At least there would be flavor and fresher ingredients. Save yourself the trip go somewhere else. Don’t spend your money here.

Service was awful. Slow as molasses. Waitress even confused my wife’s card with someone else’s and had to go back and redo both tickets. It’s not that complicated, you know.
Food was awful. Had high hopes for the bourbon chicken and shrimp, and was very disappointed. The quesadilla burger didn’t taste bad, but it was really greasy.
Screaming kids were awful. Tacky décor. Menus need to be wiped down at least every other month whether they need it or not.
The only reason this is 2 star instead of one is because they accidentally brought me two beers instead of the one I ordered, so that was comped. It was like getting the «Bank error in your favor, collect $ 50» card in Monopoly.

I don’t know how we ended up here, but I will not be back. Probably to any Applebee’s honestly.
So incredibly greasy, so incredibly expensive!!! I know right?
Skip it, there has to be somewhere else.