Dogs Life

We’ve been carrying our dogs here for 2 years and have never had any major problems. If there has been minor issues, they have been very quick to make things right. When I mention going to daycare, our biggest dog can’t wait to get there. Dianne and her team treat our dogs like they were their own.

So, I’ve been working with a member of the Dogs Life team. I honestly do not remember her name, but she’s pleasant. She actually did get the refund check to me a couple of days ago. So there is that. To be honest, she’s the kennel’s saving grace. She asked me to reconsider my poor Unilocal review and stated that she was sorry I posted it. I did reconsider my honest review until one of her employees contacted me to make it very clear that I am a liar, that he also thinks I am lying about my dog’s service status even though I offered proof of her training and certification. I took screenshots of his rather bitter message and sent it to this pleasant woman I had been working with only to be ignored. That was 5 days ago. So here is my reconsidered review… Even though this one person tried to make it right, her employees have gone behind her back to harass me for my review. This is a site where you can share your experience whether good or bad. That’s what I have done. Also because Robert, who sent me the rather harsh message informing me that I’m a liar and a terrible person for my review, obviously needs to be educated on matters, I’m offering this tidbit of information… How service dogs work: When a service dog wears their vest they are working. They adhere to strict guidelines and uphold outstanding behavior or they’re not certified. When a service dog is not wearing their vest they can be a dog like every other pet out there. They are trained to be in the working mindset when wearing the vest. Before you blasted me and called me a liar because you thought my dog was unruly you probably should have considered a few things #1 She was not wearing her vest #2 she was bleeding all over the place because you cut her nails completely off #3 she has been kenneled for an extended amount of time which she is not accustomed to and lastly #4 she was desperately trying to get away from you, the person that cut her nails completely off. I had changed my mind on recommendations prior to Robert’s lovely hate mail, but I stand strong when I say I do not recommend this company at all. I feel it is not a safe environment for pets, and should something happen to your pet like what happened to mine you will be harassed with hate mail as an attempt to coerce you into changing your review.
ORIGINAL REVIEW POSTED 11÷13÷15:
I had to go out of town and was not able to take my service dog with me. I spent time researching this kennel and got to know the staff enough that I felt comfortable leaving my service dog with them for 4 nights (Saturday PM-​Wednesday AM). I talked to them everyday, and everything seemed to be alright. She was supposed to get a bath first thing Wednesday AM so I could pick her up as early as possible. The plan was to file her nails, not cut them. I talked to them again Tuesday to verify she was up first for a bath Wednesday AM, and the assured me she was and that all was great. I called at 8AM Wednesday, and the story was she was clean, just drying, and that they would call me back as soon as she was dry. I waited til 3PM and called back when I STILL had not heard anything from them, especially since she was supposedly bathed as of 8AM. The boy I talked to made the statement «They never called you?! Crap. She’s been ready for hours». So frustrated by the fact that nobody seemed to know what was going on with my service dog even though I had been PROMISED she would be ready, I drove an hour across town to get her, When I walked in they informed me my dog wasn’t supposed to be picked up for another week and that they gave the wrong dog a bath. She is a service dog… I can’t just take a dog caked in dried mud into businesses with me. The boy at the desk was rather annoyed that I told him I would wait for him to give her a bath. I even told him to not worry about the nails. When I came back to pick up my dog they had cut her nails to the base of her toes. I feel he did this to my dog because he was angry with me. After applying pressure and sedating her without allowing her to move at all for 4 hours she had bled through an entire roll of paper towels, used up an entire container of quick stop, and I used an entire bottle of peroxide. I called back, very upset, naturally. The boy that cut her nails off was very rude and insisted that he did not butcher anything. It was awful. She continued to bleed over night, and I had to take her to the vet the next day to get 4 toes cauterized. She was on 7 days of antibiotics and pain meds as well. Tell me that’s not butchering a dog’s nails. They handled the situation terribly. They promised a full refund 6 weeks ago… I have been fed every excuse each time I have informed them weekly over the last 6 weeks as to why the refund has not made it here. I am extremely disappointed, and I urge you all to do your pet a favor and do NOT use this kennel. PLEASE for your dog’s safety DO NOT board your pets here.

DO NOT USE TAKE YOUR DOGS HERE FOR GROOMING!!! Took my two small dogs here to be groomed, when I picked them up & after I paid $ 140.00 I finally got to see my dogs. Neither one of them had any hair cut off on their undersides or their legs! I EVEN SPOKE TO THE GROOMER WHEN I LEFT THEM & TOLD HER TO SHAVE THEM!!! The lady at the counter told me to bring them back the next day but I was leaving for vacation so I had to go home & finish cutting them!!! I did contact the owner Diane & was told she would email me something saying I got two free grooming the next time & I NEVER HEARD FROM HER AGAIN!!! I will never take my babies there again & will tell everyone I know to never go here. I’m only leaving am1 star because I have to.

DO NOT BRING YOUR PETS HERE! My dog is beyond tired like she never slept her nose and elbows are raw and they didn’t feed her the food I left for her. The «play area» must be a mud pit because they told me they had to bathe her before I could pick her up! Sub-​par care! I am beyond furious and will be calling PETA to get them investigated!