Jack In the Box

Terrible. Wish I could give it zero stars. Ignorant worker wouldn’t let me make multiple orders at the drive thru. Waste of time

I generally think of this place as not the lowest quality burger place but this time it is. Worst than McDonalds! The restaurant was poorly kept, very dirty, they were out of fries and it took forever to get our order in! Sorry but just being honest.

Talk about slow. this place is slower than slow. The employees just seem to fool around all the time and its pretty annoying seeing them fool around while you’re waiting for your order. I have 30min for lunch and I work right next to this place and about time I get my food 15mins has already past. It’s sad because its the only place open at the time I go to lunch

The food was disgusting. Yes, I know, what would I expect from a fast food place. But this was the worse of the worse. I ordered a chicken salad and the chicken was basically eating rubber. I went back another time, cause I was in a hurry and it’s the only drive through in the area. Had a chicken salad, same result. I give up on that place, I’ll starve before I go back there.

This place has the worst customer service. My friend and I went to jack in the box at 12:30AM on a Wednesday night. We were the only ones there and I went to order my food and said okay so that’s it for that order, we’re gonna have a second order and he said we actually can’t do two orders and I understand that during a rush or something but we were the only ones there. So I said that and said well we are literally the only people in the drive thru, like what difference does it make? And he was like you can come in the store and do two orders and I was wasn’t going to do that so I told him I would drive around again even though it was completely unnecessary. So I got my food and went around again (still no cars had been through the drive thru) and ordered a single coke. Not even food which made it more annoying. But anyways. So we got to the window and wanted to get more fries because they gave me a super small amount in my meal but we weren’t gonna complain because we were already over this experience. So we were just gonna buy them. And so we asked if we could add on fries and she said no! She literally said «uhmmmmmm no». And I was speechless. Needless to say. Screw them.

I went to one of the few games the Lakers have won while holding their opponent to under 100 points. What does that even mean?
FREE TACOS FOR ME
Truth be told that’s the only reason I came here. It look like five minutes to ring up the free tacos. I wish I was kidding but that’s literally five minutes.
Not one apology or anything. Go back to customer service 101 and learn something.

Terrible service even for a fast food restaurant. I used my Lakers’ voucher for two free tacos, and the staff had a hard time processing the order. Even once they cleared up the order, the female coworker gave no word about the order. A tray was simply sitting in front of me with a taco waiting on it while I waited for them all to be ready.
The inside feels cramped, dim, and uninviting.
Lastly, my taco didn’t look too far different from the one that Angela R photographed — brown and over-​fried.
I won’t go inside this Jack in the Box again.

Been here a few times and I’ve always been disappointed. The food is alright, tacos are horrible, especially the service. Rude employees, always complaining with bad attitudes. This place seriously needs to fire employees or retrain them.

I hate coming to this jack. They always give attitude. Even the managers come to you with full rude behavior. This is the closest jack there is sadly. Don’t expect good costumer service

SAVE YOUR SELF THE TRIP HERE BECUASE THEY SUCK!
I lived in a few towns here locally and have trieds several different jack in the cracks, they are my favorite but this one should even be called Jacks. It actully made me change my prefference to Carls jr. I love the tacos but dont go here for them unless you want to be grossed out. Ever time I think service here might have gotten better I always end up dissapointed. I love jacks tacos, just not from this jack in the box. to top if dont complain to those that work their unless you want to be looked at funny or have a worker try and defend themselves like your attacking them. Im just letting you know no need to get all defensive, just fix the issue.
I decided to complained to corporate about there refired tacos and how thier service was horrible. it has happened one to many times, im just fed up with them. The tacos stale and dark brown, not sure if its the oil or they just over cooking them or what ever the issue is but they are not suppose to be like that. icing on the cake, they even forgot to put my chicken sandwhich in the bag and my jalepeno poppers. ok, my mistake for not checking the bag, but that shouldnt be my job. I should get discounted price if i need to check the bag thats like half the work.
When I called corporate they sent me one coupon for my item two weeks later. I was like wow great im going to go back for my combo meal that I order, nope i was mistaken. the manager said it was one only for one item WTF MATE i paid 7 buicks for a spicy chiken combo and you give me a voucher for an item that wont cost over $ 3.50?. How to they expect to keep my business if they only give me a voucer for one item when my whole meal was ruined becuase I had to go back and forth to pick up the items they forget. gas is not cheap in SB and thats taking time out of my day for a lame inconvience.
Oh and another thing NAT FLIES by the drinking area is gross. I think the only reason why this location stays open is becuase the college kids dont care, they go in drunk on a late night and keep this shameful bussiness going… Im writing a formal compliant to the heath inspector, lets see if that changes anything. New management or workers? Yes, Please either will be fine!!!

Worst tacos everrr!!! They are always a hit or miss when you go through the drive-​thru. I just had to Unilocal about how horrible these 99 cent tacos were. I shoulda known better and checked them out before I drove away. They looked like they had been put in the fryer 5x no lie! Thank goodness they were only .99 cents but still if I could have gone back to complain in person I would have but Ain’t Nobody Got Time Fo Dat! My curly fries were fresh so at least I was able to eat those. Rule of thumb «Always check your food» before u leave JITB! No wonder I hardly eat there.

Just writing this review and thinking about this place is making my mouth water. Everything I have ever ordered from here is a hot, greasy, salty mess… and I damn well love it. People at the window are always chipper and one even gave my dog some bacon when he (the dog) stuck his head out the window. Great way to get a week’s worth of calories in one meal. One time I saw someone holding up a sign asking for money arguing with the person in the car in front of me.

Worst J of B experience. Came to eat but bathrooms had such a foul odor (sewer gas?) I’m still nauseated. 3 dried out Airwick sanitizers each in both men’s and women’s bathrooms could not mask the stench. Ordered the salad with chicken, but lettuce is wilted and only two pieces of chicken (skimpy compared to other JB franchises I’ve ordered at). Thurs July 23, 1pm.

I eat a lot of fast food and this is not a top choice. The automated order machine was broken and it couldn’t accept cash for payment so to the long line I go. Like my previous visit the order was wrong on more than one item including a «no tomato» burger having a big juicy red slice.
The order had taken nearly 15 minutes to be prepared and the two of us came during non peak hours. We swear never to return

The customer service is beyond unacceptable. There were only seven people in the restaurant so I thought it was nothing out of the ordinary when they did not hand me a receipt. I waited roughly 15 minutes just for one order of jalapeño poppers. After they called my order, they asked me for my receipt which I clearly did not have because I was never handed one. The manager then dares rolls his eyes at me and grabs the order and puts it back in the kitchen without saying a word. I sternly told him I wanted my order or my money back. He then replies in a cocky manner that I do not need to raise my voice. If this is the type of worker Jack In the Box promotes to a manager position, I hope this company fails.

For all the years I’ve been in Goleta, this place has never failed me.
LOVE coming by for the 2 tacos for only 99cents. Where else can you get that? Load it up with sauce and I’m all good! What can I say? Broke college student.
Even now, after college… I can’t help but come back and check out the value menu. See what’s changed, what hasn’t…
My current obsession: I love their mini churros. They are filled with some sweet cinnamon sauce that just oozes out as you bite it. Dip it into their oreo milkshake and you are all set!
Extra star for the nicest woman (Hannah? Anna?) I have ever heard at any drive-​thru ever! She was loud and clear and just perfect! Not like those people you get that you can barely hear and they just mumble and sound miserable. She was excellent!

This JB was at the top of my list for the fast food place to go. Whether it be getting it for lunch during my high school days or grabbing it on late nights. It’s your regular fast food place with a decent amount of options. They have really good sides and I can’t get enough of their jalapeño poppers. The mini churros aren’t bad either. You are going to feel it in the morning, but it felt so worth it at the time. I will always have a place in my heart (or artery) for you Jack in the Box.

I’ve only came here on desperate late night munchies or just grabbing a quick bite to eat with friends.
Window service is a hit or miss because they do mess up an orders frequently but it is what it is.

Yeah not much to say about since its a typical fast food joint that has a pretty big variety. We’ve all seen the commercials…
The only thing I really have to say about this location is be careful when going through the drivethru at night. It happens every time I go. They always forget something in my order. Usually its just an item or some sauces that we asked for that they forgot to put in. Other times they give just one ketchup packet for a large order. We’ve had whole meals missing. Instead of a large curly fries we’ve gotten a small order of regular fries before. I think the worst one ever was a jumbo jack with cheese, but there was no meat patty. (some how jumbo jack with cheese was turned into a grilled cheese) Yeah that one sucked because we checked the bag before leaving.

When I was getting my nails did in walking distance at Famous Nails yesterday the ladies that were working got a snack at Jack’s… totally brought back memories from when I used to have the munchies and was at FT (Fuck Towers now Santa Catalina Dorms) or when I was filling up my gas next door at Chevron and skipped over for a Spicy Chicken Sando (those are the best!).
Hot, quick and greasy… what more could one ask for (question mark).