Epic Motorsports

pick up a good deal yesterday from this very friendly guys here at epic motors up on santa barbara ca my first time doing business here and i’m very satisfied with my kawasaki zx14r/​/​/​Toby and the accounting lady you guys are awesome thank you again.

There’s an old saying… «The fish stinks from the head down»
Absolutely applies here. Chris the owner of this place is awesome and it’s apparent he sets the pace and tone for everyone else working there.
Service dept. is great. I have an rc51 that often gets fitted with new tires here. Always in stock always quick and always priced right. It’s actually the only place I feel comfortable leaving my bike, period!
This is the place to go for all your motorcycle needs.

Up form L.A. and riding Santa Barbara area over the weekend. I had a set of Bridgestone Battlax tires on my bike that I thought I could a few hundred more miles out of. It was Saturday afternoon and was planning on riding Sunday too when I checked the tires and they were falling off much faster than I thought they would. Checked the area and found a couple of options. Epic had positive Unilocal reviews, but after contacting a few friends Epic was the place everyone said I should go with. Great choice.
Not only did they have the tires I wanted in stock (Dunlop Q3s), they were able to bring me in immediately and had me out of there in about an hour.
Super friendly staff. Price was reasonable. Great service (Will in service was terrific). Highly recommend.

N

I have brought two Kawasaki jets skis here. They made it easy and fun. Their service department is really good and they always follow up with a phone call days later to make sure you are still happy with the service the performed. Hard working staff that care about your experience. Thank You !

I bought a 2006 Ninja 250 here, brand new. Still have it. Had it serviced here in 2013, chain, sprockets, etc., and they did a great job at a fair price. Today, I bought a used 2011 Kawasaki KLX110L and feel I got a good deal. Every employee was polite, enthusiastic and conscientious about providing me service. Very pleased and impressed. Someone is doing a good job hiring employees and managing this business. I mistakenly gave SB Motorsports credit in 2013 for this company’s work, but oh well, I’ll let that stand.

I saw a motorcycle online for a GREAT PRICE at Epic Motorsports. I’m in Oregon, so I called mid-​morning to set up a deal. I needed the bike to be shipped and the salesman said no problem. The only issue was if I was going to use their financing, I would have to fly down to sign paperwork. No problem, I secured the funds from my credit union and four hours later I called the salesperson to set up shipping and arrange to get the check sent. After we agreed it was a done deal, I did ask the salesman to check to be sure the bike could be shipped within 21 days, he said he would check right then and call me back. He called me back and said «I’m sorry to tell you this but my manager just sold the bike.» Wow, I couldn’t believe that. We had a deal and I secured the money (cash deal as far as they were concerned) and the manager sells the bike to someone else. Very classy. I don’t know what else to say or do except explain things as they happened. They really should do work more honestly, or, if it really was being sold by two people at the exact same time on a Friday at noon, communicate better with each other that there is a deal in progress and let whichever customer is «second» in line know that.

I have owned a car dealership for 15 years. We kill ourselves to give perfect customer service. We buy pre-​owned cars and trucks check them out, recondition them and secure top notch financing. As the owner I look for a sales staff that knows our product top to bottom and look to treat any customer like family. Sooooooo Nice to find another business where customer service is a top priority. I was so impressed with Toby, he answered all my questons and gave a 100% accurate description of a used side by side atv. I forgot to ask one question called back immediately and the finance manager answered the phone. She was as skilled and professional as Toby and because he was with another customer at that moment she addressed any and all questions I had as well. WOW WOW WOW. Drove 156 miles on my only day off They opened the store just for me!!!(on 4^th of July) The Polaris was exactly as described Financing was secured in advance. 17 minutes later I was the owner of a low hour one owner 2013 razor. I absolutely recommend this establishment 1000% Thank you Epic Motorsports. Very Very Happy.

These guys rock! I live in So. Cal and saw a scooter that I wanted online. These guys (Kenny mostly) got me the scooter, financing, and had it delivered to my work. It was almost too easy! I’ll send them more business in the future. Thanks!
Russ

Always great service, I have purchased two motorcycles from Epic and always got a great deal and superior service, from the sales staff to the service staff, this is the ONLY place that touches my bike, they fix things right.
I highly recommend EPIC to anyone who rides !!!

Epic Moto is probably the most favored dealership in my book. These guys excel on their service side. I have purchased a bike from them hassle-​free, easy transaction. Lets be honest, most dealers don’t keep the lights on through bike sales. It’s their service department that makes a dealership shine. They have the most competitive tire prices in a 100 mile radius, and the incentive of buying tires from them + mount and balance on the bike is unbeatable. I always shop around when it comes to maintenance, wear items, as I hope anyone would. Will, the service manager at Epic Moto is extremely helpful. He’s always got the best price, no b/​s, and his techs always do the job beyond expectations. Keep up the awesome work guys!

I bought a Kawasaki Ninja 300 one year ago. Being a beginner rider, the staff at Epic Motorsports has always been very friendly and professional in answering my questions and guiding me in closing the right gear. When my bike was knocked down in a parking lot, they were fast and impeccable in scheduling an appointment and performing the necessary repairs. When I experienced the infamous fairing gap problem they closely worked with Kawasaki in pinpointing the problem and understand how to fix it. The results are perfect and the problem is now gone.

I bought a slightly used Kawasaki 650R from Epic in April 2014. I am very happy with my experience at there. I got an excellent motorcycle that I just love and got a reasonable trade-​in credit on my old cycle. All paperwork and DMV stuff was handled perfectly. I worked with Toby who was a great salesperson, laid back and low pressure but was there to answer any questions and move the sale forward efficiently and professionally. He even worked to get me an owners manual for the bike at no charge. Would not hesitate to do business with Epic again in the future.

After searching and searching for the best deal, we came across this dealerships’ extremely great deal on a Stella. They didn’t have the white one, but ordered it for us and met us halfway on the delivery cost. We live in Newark and even with the delivery charge it was significantly lower in cost for the scooter compared to any other dealerships in the bay area.
The worst part about my experience was when I received the scooter and found scratches on the bottom and the brake lights. There were other minor scratches which looked like they could be detailed out.
So why a 5 star? After inspecting the scooter, we sent the pictures to the owner and he took great care of us. We honestly didn’t want to return the scooter, which was one option, so he found other ways to make it up to us. He went above and beyond what we expected, which reassured us we didn’t make a mistake by choosing to buy from this dealership. Chris, the owner, is a man of his word and great integrity. I believe anyone who purchases from him will be more than satisfied.
Thanks for resolving our issue and following up with us Chris!

My chain broke on the freeway. Called around and only they had it in stock. Got my bike towed there, they replaced the chain, and did a full inspection all within 3 hours from when the chain broke. They are great!
I also ordered a few parts from them, and I always order from Christian. He’s extremely helpful and always polite and friendly.

The same people from Kawasaki of Santa Barbara present a new brand but same killer deal on year old models. If you’re more into miles than image, this place is for you. They shoot straight on pricing and talk simple… pretty tough to find with dealerships.

I was in Santa Barbara teaching a running seminar when someone knocked over my bike, breaking the kill & ignition switches. The bike wouldn’t start and I was afraid I’d be stuck in SB…
Despite having a GSXR, I walked my bike into Kawi of SB (it was right around the corner). The staff was friendly and definitely accommodated to my time-​sensitive situation. Even tho they didn’t have the parts necessary to repair the bike (which I wasn’t surprised, bringing a Suzuki to a Kawi store), the mechanic still managed to rig the bike to start and secure it so I may travel back to LA.
Bottom line is the staff was prompt and creative with fixing my problem. I am thankful for the knowledgeable staff and diligent service. Highly recommend this shop to all who ride in the Goleta area

The staff at Kawasaki are wonderful, they received our BMW motorcycles with open arms from a freight delivery. We are locals and my husband and I had to have them shipped back from a trip cut short due to a medical emergency. We really appreciate the staff and will continue to shop there and always recommend them. Thank you! Our motorcycle shop of choice!!!

Employees are very helpful. They want to ensure that the customer is happy.
I’ve bought multiple helmets from them, and if they do not own the helmet in stock, they will order two versions of the helmet for you to ensure you are confident in the fitting. Normally I buy things online, but I go out of my way here to shop at their store because of their customer service.

These guys are really nice. I’ve only bought a few things from them but i have been treated great by them.