Stevenson Honda of Goldsboro

Under new management now. They did the oil change pretty quickly as opposed to the last time which took over an hour. The customer lounge is dated and doesn’t have enough seating. Maybe the new management can look into this. Did get same day appointment so that was a major plus.

I recently bought my second car from Stevenson. This is going to start off sounding negative, but I promise it’s really not just keep reading! The first car I bought there was my first ever and I was young, probably got taken advantage of but I didn’t care about anything but keys in my hand. Fast forward 5 ½ years and I bought a used Santa Fe. I found the car I liked on the Goldsboro Honda website but apparently the car was in Swansboro. I called at 10am and they had the car in by 3pm that day. I went in test drove, worked out a deal and walked out of there at 8:30 (there were a lot of people and one finance guy). The day after I had it home I noticed oil leaking. I took it in the next morning and the techs gave me some bull about it just being overspill and the fact that they didn’t remove some sort of shield that they should have when the oil was last changed so they «cleaned it up». So I drove home (to charlotte) and saw that it was still leaking. So I called them up again, and the techs gave me more bull saying «well we must not have gotten all of it up» So what you’re saying sir is, someone did a sh***y job changing the oil and you did a sh***y job cleaning it up… ok! I decided to take it to a Hyundai dealership and they told it was missing some sort of seal or something. A $ 60 oil change later and it was fixed. I talked to my salesman and they issued a refund for the oil change within the week. Through this whole thing my salesman Brandon M. has been kind, responsive and understanding. I’m a little embarrassed that they know my face now when I walk in as «the girl that bought the white suv» but they are all kind gentlemen. I had a great buying experience and feel like a I got a good deal on my car. Joe (finance) was wonderful too. He made me aware that I had a refund on my previous car’s warranty (which I was not told about when I originally bought it) and is working now to issue that to me. So– in sum… great buying, salesman and finance experience. If I learned one thing it was don’t expect Honda techs to be able to fix a Hyundai vehicle.
Oh and Honda if you are reading this… I really wanted to stay within the Honda family but I wanted a small SUV and the CR-​V is HIDEOUS… It’s rear end looks like Peyton Manning’s forehead! please re-​design! :)
–The girl who bought the white SUV

This place is fast and terrific… Jose is courteous and friendly to customers and is. I recommend buying here.

Just traded our old CRV for a brand new CRV Touring ! Terry our agent worked with us previously and as always, he gave us great customer service ! The one we wanted was not available at the dealership. Terry located one within a few minutes. He made arrangements to had it delivered out to our home– 2 hrs. away ! A very nice gentleman named Tom brought us our new car. Very pleased with our trade.
The negotiations did take a little bit too long, other then that no other issues.
Would highly recommend Stevensons Honda ! Ask for Terry, he will work for you !

Great buying experience… they appreciated me and my business… I’ve bought 3 Hondas here and each one I got a great deal on a great car… I recommend this dealership.

Stevenson Honda is a great dealership! I am so happy with my purchase! What a great service department too! I will never buy a car anywhere else!

I had a great experience at Stevenson Honda of Goldsboro. Our salesman Kaleb was such a class act. He was courteous, friendly and very knowledgeable about the Honda Accord’s many features. He gets 5 stars for his effort to get our deal done and keys in our hand. We bought our Honda Pilot 8 years ago at this location although it was closed and reopened as a Stevenson Honda location — we knew we’d give them a chance for our continued business. The team of Kaleb, Kevin and Kyrystal got us there and ready to buy. The only thing that cost them a fifth star was taking forever to get our financing done. The excuse was 4 deals in front of us but I never saw 4 people in the place. Just do my paperwork please, will ya? Over 2 and a half hours?!? Otherwise, we love the car and most of our experience. Highly recommended. Let me know if you want Kaleb’s number. I truly feel he’s going to be our go-​to-​guy when it comes to car buying and would work hard to be yours.