Outback Steakhouse

Don’t know what I was expecting going to an Outback in Goldsboro, but I still thought it would be better than this. I will say however since I’ve last been to an outback (2 Years ago) they have definitely changed the inside up and it looks alot sleeker and better.
However, the food was subpar to say the least. Just about everything is over salted. I ordered the Ribeye melt which came out on a still half-​frozen ciabatta. If you are going to serve frozen bread, make sure it’s toasted/​cooked all the way. My ribeye meat was overly seasoned and the cheese on the sandwich was still cold, NOT melted like described. The fries were both cold and burnt at the same time, don’t ask me how that’s possible.
The service was good but nothing special. Honestly I only went there because I had a gift card to use up, and I’m almost disappointed that it didn’t all get used up on this trip.

Thank You once again Outback for your care and attention you and your staff display toward those with food sensitivity issues. Caring, knowledgeable, attentive, courteous. I have never suffered a gluten induced illness at any of your locations and your staff training has always made me feel welcome.
Keep up the good work!

Always great service and great food!!! Order the Walhalla Pasta (not on the menu) with a wallaby darned down under!!,!,

I’m a regular here, have never had a bad drink, food, or service here. I am a local, but will pan a restaurant if it’s bad. I’ve eaten at top end restaurants like Ruth’s Chris, Morton’s, and Ditkas’s, so please trust that I can distinguish good from bad.

First let me say that I gave two starts because the food was pretty good, so were the drinks. But the service at this Outback was the worst service I’d EVER experienced. The nightmare began as soon as we walked through the door. And let me also just say Outback has been one of my favorite restaurants. This is only my second time at the one in Goldsboro, and I will NEVER return.
The manager «greeted» us when we walked into the restaurant, we had a party of 8. The manager’s face immediately soured and she began to give every reason why we might not want to wait, instead of encouraging us to stay (it wasn’t near closing, only 6:30pm). As her final option, she said if we didin’t mind splitting up, we could have the two available booths that my brother saw and inquired about before she asked.
We were seated and then the nightmare really began. We came to the conclusion that our waitress must have been high, seriously. She was so dumb (sorry, that’s the only way I can put it) and uninformed that we actually considered maybe we were all stupid. Four of us sat at one booth and the other four at the booth directly in front of us, same waitress for all of us. However somehow the other four of our party didn’t even have their orders taken for appetizers until 30 minutes after we had received the appetizers at our table. At least twice we had food brought to us that didn’t belong to us. Throughout the night both booths received ill-​prepared food (steaks not cooked to order), rude service, forgotten requests and finally an incorrect check.
At one point, my niece asked for extra ranch for her salad. The waitress never returned. When she finally came back, she actually said, «Oh, I completely forgot about it. And by the time I remembered, I figured you had already eaten your salad.» Seriously!!!
And when the check was wrong (mixed up dishes resulting in incorrect totals), the waitress actually tried to get us to exchange cash so she didn’t have to redo the tickets. Then when we insisted on new tickets, she tried to get us to give her our payments while she corrected the tickets before we had a chance to review the new ones. Anytime anything was requested of her, she would try to get us to do it a different way that didn’t require her to do extra work.
I’d like to say that I have NEVER asked to speak to management, ever, at any restaurant, even if the service sucked. I requested the manager after going back and forth with my fellow company about it. But every time I decided against it, something else would happen. I explained to the manager (the same one who tried to get us to leave) how we felt unwanted and how how horrible the service was. I made sure to let her know that I wasn’t looking for anything free, I wanted her to be aware of how terrible our experience was. We did however end up getting some items free, which discounted my bill by $ 20, which was awesome.
Again I will not be returning to the Goldsboro Outback ever again.

First bad hit ever for outback. Don’t attempt to eat at the bar if you are by yourself. If it is busy, they may forget about you. Which they did. Plenty of times. I decided to leave. Samuel Adams gave them the two stars. Good beer, but I was hungry, and they forgot about me.

Outback really can’t go wrong — except their drinks. I’ve been to Outbacks all around, and never had a decent mixed drink. This time, I decided to get a Frozen Strawberry Margarita. It came back on the rocks. Sent it back, and there wasn’t a drop of tequila. I didn’t even drink it. The waitress was a little rude about the situation.

I went here and got the 6 oz. filet with the mushroom and lobster sauce, a blooming onion, and broccoli. The steak was cooked medium rare to perfection. Tender, juicy, and full of bold flavor! I was highly impressed because the last time I went the steak was overcooked and by the time they brought the steak out everyone else at our table were done eating. However, they definately redeemed themselves this time!
My server was Paige and was extremely nice and made sure my steak was cooked perfectly before she left the table. Probably the best server at that restaurant actually. I will definately go here again but next time I will try something else and order some drinks so I can see if the bar is worth my attention.