Petco

After spending 20 minutes explaining to the Petco Groomer that I did NOT want my puppy’s face clipped, and only wanted 1 inch of my dog’s 2 inch body hair clipped (she even took notes!) while the groomer was petting and feeling my dog’s face and coat. I came back to find my dog shaved to the point that she was unrecognizable. They claimed that she was «very matted», which was not at all mentioned during the consultation, nor was I called to check if the change was okay.
For this they wanted to charge me $ 70 for a 15 pound dog.

I like this Petco. After we adopted our dog, we came here to get all the necessary supplies. The trainer said hello and offered us tips on getting her settled in with us. On my most recent visit, I couldn’t find the dog food I was looking for. The person stocking the shelves told me that they changed everything and showed me where my brand was. It made my visit go much more quickly and I appreciated that. The manager opened up a register to check me out instead of making me wait. I’ll keep coming back.

Pretty wretched pup haircut. Tufts of hair, bald spots, uneven patches. Nice people but lousy job, making me wonder if this is where inexperienced dog groomers go fresh out of canine cosmetology school. Recommend you see the results before you pay. Very disappointing for $ 70.

I went to this store because it is near my work. Walk in the store and the cashier and associate are talking about something on the cashiers phone. Never greeted me or asked if they could help me. They didn’t carry the brand of dog food I wanted and the associate while stocking in the dog food section never acknowledged me or asked if I needed assistance. On the way out the cashier is at her register and just looks at me as I leave. Will not be going to this or any other Petco again. I would say horrible service but they didn’t offer me any.

Petco is not my first choice when shopping for my dog, but I was in the neighborhood and needed a few things. I was pleasantly surprised by the customer service. Mike was helpful and actually seemed to have knowledge of the products in the store. He even opened a register when I saw us waiting in line. Time to let go of bad experiences of past Petco shopping trips and make the drive to Golden from now on.

This is a great pet store. I usually shy away from the big namm, box stores, but this PetCo is so reasonably located, it’s hard to resist. I have never had a bad experience at this store and the employees are always incredibly helpful. I also highly recommend taking classes from the dog trainer, Sarah, who is highly knowledgable and a ‘takes shit from no one’ kind of woman. She is perfect for the job.

I stopped in here the other day to pick up some crickets for my leopard geckos. I couldn’t find anyone to help me, so I stood in line to ask the cashier to request some assistance. As I waited, and before she had called for help, someone asked if I was looking for crickets and I told him yes. He said someone should be over there, so I wandered back to look for someone. There was someone, gazing into a random fish tank. I asked if he could get me some crickets, and he just looked at me with a blank stare and asked what size. It was kind of creepy. I answered large, and those were the only words we spoke to each other during the whole transaction.
I give them a plus because their crickets were the largest I’ve seen in a while. My lizards appreciated their Thanksgiving feast!

Okay, again, I don’t do chains, and I HATE shopping at chain pet stores when there are so many fab boutiques– but I just gotta give you guys the lowdown on a couple of awesome employees here who can advise you on some of the more unusual pets around town. Yeah, I was employed here for a while until I got sick of the doubletalking management and the inability to really improve the welfare of the pets in the store– but this location has some employees who really know their stuff– here’s hoping they’re still there if you stop by!
Calla knows everything there is to know about ferrets– including places to get ferrets that aren’t of the Marshalls ‘dies within two years due to chemical sterilization’ variety.
Mandy is a reptile expert and can get any snake, no matter how recalcitrant, to accept a meal.
Jennifer is fantastic at diagnosing what’s wrong with your fish tank, or telling you who can.
If you have ferret, fish, or reptile issues, swallow your pet lover pride and sneak with big sunglasses and a hat over your face into the dreaded chain pet supply megastore and ask these girls a question.