Ralph F Shepstone, DDS

Ralph Shepstone is a fantastic dentist. Extremely knowledgable, very thorough, and up-​to-​date with the latest technologies. He’s also a very nice and charming person. He’s by far the best dentist I’ve ever seen. I would recommend him to everyone.

Dr Shepstone is an outstanding dentist. I’ve had numerous dentists during my life time (sixty-​five plus years; and he is the best). Several things impress me about his practice: Hygienist, receptionist and other staff members are very friendly and professional. Joyce, the receptionist, also does the billing. She is very accurate and is willing to take the time to explain each invoice in detail. Their pricing is competitive with other quality dentists in the area. My wife & I have had root cannels, fillings, extractions, veneers and bridges installed. He will take the time to explain all the available options from dental implants, bridges and full plates along with the associated costs No one enjoys pain and Dr Shepstone is very caring in that area. I didn’t even feel the Novocain injections…
His web site and computer system are very modern and up to date. You can make an appointment on his web site, communicate any concerns or emergency when the office is closed, and e-​mailed appointment reminders are just a few of the computer services they provide.

We have been patients of Dr. Shepstone for almost twenty years, and we have been satisfied with his professional demeanor and interpersonal skills.
He and his staff are very aware of each patient’s personal needs, and he understands that not everyone loves to have sharp and potentially painful objects inserted in their mouths. I must say that in my experience, he has been very aware of my sensitivities and gingerly performs his duties as painlessly as possible.
As far as I can tell, his work on my teeth has always been professional and skillful.
His dental hygienists, receptionist, and other staffers are very affable and caring, too. Each of them somehow knows a lot about me and my family members.
One issue that is a bit of a challenge is that his fees are a bit higher than most of the other dentists in the area. Our dental insurance policy often denies 100% coverage because his fees are more than what they consider «reasonable and customary.» In addition, he does not appear to be affiliated with any dental HMO or affinity group discount program.
Nevertheless, we have decided to stay with his practice and accept the extra cost of this highly skilled dentist.

I was very impressed with Dr. Shepstone and his practice. I had a problem with a tooth in the back of my mouth. Dr. Shepstone gave me a couple of options to correct the problem including the pros, cons and cost of each choice. I asked him what he recommended and he told me what he would choose if it was his mouth and why. His choice happened to be the least expensive option. He was able to correct the problem in that same single visit, quickly and painlessly. I was very pleased. The office is very friendly and calming too. It was a great experience.

My family has been going to Dr. Shepstone for years and we all agree he is a great dentist. No one likes going to the dentist, but Dr. Shepstone and his staff make it a good experience. Dr. Shepstone has a very nice way with both kids and adults of all ages. Also, he’s about a painless a dentist that I believe is possible. He is highly recommended by our family.

We are new to the area. Before going to Mr. Shepstone, I confirmed they accepted my insurance. I located his office from their website. It was not difficult to get an appointment and when I arrived, I was the only person in the waiting room. The receptionist was friendly. Mr Shepstone was friendly as was his assistant who completed the cleaning. Both of which did a good job with the exam and cleaning. I felt a little uncomfortable during the visit, it reminded me of buying a vehicle from a dealer, when you are transferred from room to room. Each guy trying to sell you a warranty, upholster treatment, under the vehicle treatment, etc. They explain why you should get it and how much it cost and the list seems endless. I believe theyoffered me half of dozen services outside of the cleaning. One was a fluoride mouth wash for around $ 30. I thanked them for their suggestions and declined all further services. We received the bill and it was substantially over what our insurance covered for a checkup and cleaning. After several phone calls with Blue Cross and Mr. Shepstone’s practice. We discovered that Dentist may charge over the published rates for the insurance company. We felt that was a little deceiving and have not had a problem with other Dental offices. I thought Mr. Sheptone was a friendly and a good dentist, he could have had a family of four for the long term, but instead just had one and only visit. This is due to his practice and not his ability as a dentist. If my insurance covered his services or there were not any surprises, I would have rated the practice higher.