Franks Pizza & Chicken

Normally love these guys. Today, I called and was placed on hold for fifteen minutes. Arrived in at franks to find the teenagers running the joint to be ignoring people in waiting area as they kept placing others on endless hold. #wingsProbation for next 6 months. Ordered North Park Lounge from their waiting area. Ready when I arrived. #failfrank

Always had good fried chicken from Frank’s in the past but not tonight. The chicken breasts were the size of the buffalo wings.
Make sure you check your order before you leave.

With this location only right down the road from our house, we order Frank’s on the regular for a solid «wings and pizza night» option.
The call-​in/​pickup service here is just OK. When we call, the cashiers on the other end often seem too busy to be picking up the phone and usually we feel like our call to order food to them is more of a nuisance than anything else. They speak quickly, seem frantic, and are typically rude most of the time. Good thing the interactions are short and the wings are good, otherwise I cant say we would order from here based on service. But the location is convenient for us, so we continue to come back to Frank’s.
As far as the food goes, the wings are what keep us coming back again and again. The wings here are a bit pricey (about $ 24.00/dozen) but they are decent in size and meat quality, always fresh and hot (even when we pick up), and have DELICIOUS sauces. I highly recommend the teriyaki wings and their regular medium spiced buffalo. The garlic wings are also very good.
Pizzas here are just OK. I would skip the Sicilian altogether (tasted like a dry cardboard crust that you would buy at a Wal-​Mart and «bake» yourself) and just go for the regular round pizzas. We have had several varieties — their «famous» buffalo chicken pizza was just OK, and the white pizza was also underwhelming. Just some tomatoes and a white cheese, nothing to write home about. I would stick with their regular pizzas — pepperoni, cheese, etc.
If you are in the mood for wings, give Franks a try. They are crave worthy, which is why we come back again and again.

This being the first time I’ve order from Frank’s, I will try to be gentle. Placed and order for delivery (whole steak supreme hoagie, 6 hot wings with ranch, breadsticks and a 2 liter of Pepsi) came to about $ 25. The order came in 45 minutes, not so bad, however it was not correct. The hoagie and breadsticks were fine but I got 6 plain wings and no ranch. Called them back spoke to the manager who was happy to remake my wings and have them sent back out, that took another half hour but I had breadsticks to hold me over until then. My boyfriend said his hoagie was great, the breadsticks were different but good and the wings were nice and crispy. Also the replacement wings I got were a dozen hot wings so they hooked me up which was cool. Not a perfect experience but still pretty good. I’d probably order from here gain but for pick up, not delivery.

CLASS. ACTS. The people who work here are AWESOME.
Just called in a takeout order that I needed to pay for over the phone (weird) and then called back to make it delivery… to another restaurant (double weird). They were 100% cool as ***k about it!
Little did they know I’m trying to feed a friend who hasn’t been able to afford to eat lately, and I had just called the Pizza hut down the road to try to do the same thing and they were HELLA RUDE to me about it. What a relief to then have the exact opposite experience when I called these classy classy pizza folks.
LOVE YOU FRANKS. You made my night and reminded me how awesome real Pittsburghers are.

Buffalo chicken pizza is really good, but defiantly avoid «Frankie Fries.» $ 5 for 10 French fries with some cheese and three bacon bits. Honesty could not have been more disappointed with the fries. I could have made them myself for 50 cents and they would have been fresh and not done 30 minutes before my pizza was.

I ordered from the West View store… asked if the wings were whole or wing dings, told that they were whole… delivery, wing dings…6 for $ 5.99…called back, explained that they need to get their act together. they told me that I could order 3 whole wings for $ 1.49 each… so that means I could get what I wanted for $ 1.50 less???
The girl continued on as to how she was going to help me and started yacking on and on about filling in from Shaler and I told her that she talked too much, I just called to let you know that there was an issue and training needs to be done… her reply was «F*** *** A******»
I like Frank’s…I really do… generally, the food is pretty good… but, Lil Miss Shaler, please remember who pays your asst manager salary and who DID NOT curse at you once,…This review is being posted on Facebook, Open Table, Twitter and any other site you are listed under.
I hope that you made your owner proud today

Karen said 2−½ «Tastes like every other pizza chain» but I’ll say 3 «Good mushrooms and crust»

We live in Glenshaw, right down the road from this location and it’s one of our go-to’s for take out nights. Their pizza is delicious and their claim to fame is the Buffalo Chicken Pizza which I think is delicious, but I find it really hard to eat more than one slice.
Recently, we tried their jalepeno poppers and Frankie Bites and I fell in love. The Frankie Bites are a boneless chicken wing and it was literally the best boneless chicken i’ve had in all my life. It was the perfect balance between chicken and breading and the chicken was so moist. It was cooked to perfection. They also have a good variety of sauces you can have the wings tossed in. I actually crave them on a regular basis. It was that dang good.
The poppers were also good, but I don’t think I’ve ever had a bad popper!
And if you’re a loaded fries kinda person, the Frankie Fries are delicious.
Everything on the menu is so bad for you, but it’s oh so so good!

I can sum Frank’s up in three words: Buffalo. Chicken. Pizza.
I don’t know about their other menu offerings and I don’t care.
That is all.

Buffalo Chicken Roll FTW!
Simply the best around the North Hills of PGH. Fried chicken is really good as well, or broasted chicken I guess it is.
Never had a problem and I use this place at least twice a month for deliver and pickup. Both are stellar.
I prefer the buffalo roll to the buffalo pizza, other say the opposite, both are good, so try them both!

I had been wanting to try the Millvale location (there are 4 total as of this review) for some time now, but alas, they’re take-​out only and do not deliver to my Lawrenceville workplace. So here we came, not only in search of good pizza but good fried chicken as well and scored on both counts.
Kay wanted a Cheeseburger Pizza, which sounds ludicrous to the unhip. However, after one bite, detractors will stop laughing and realize that the cakey crust, richly delectable sauce, and that mozzarella/​provolone/​cheddar cheese tryst, draped o’er the pie like a silk nightgown, ranks up there with any of the best pies they’ve ever eaten 6 cuts of. Unh. Kids, it’s not all about mush, pep, and mozz.
We also ordered one drumstick each just to try that «broasted» chicken and upon first bite reached an epiphany: KFC and Popeye’s are on notice for Frank’s cluckers are a near tempura-​battered meltaway Southern-​fried dream.
They were out of the potato bites, so they gave me a half of an Italian Hoagie to make up for it. The meat was plentiful, the dressing pungent, the veggies fresh, but methinks they yanked it from the oven a touch too soon since the cheese was still solid.
Yes, the service was somewhat off, but with food this good and a back dining room with a big screen TV and an old-​school quarter-​a-​play arcade machine, I can only deduct one lousy star.
The machine had Ladybug! And Phoenix! Frickin’ Phoenix man!!! I haven’t seen that in decades!
P. S. I hear they make their own ranch dressing. Intriguing.

The chicken and pizza are very good. However, the service is usually poor at best. Our order is frequently wrong but we keep coming back because you can’t beat the broasted chicken. Use a bit of patience and pick up instead if ordering delivery.