NHC Medical Supply

Absolutely awful service, I came in october to buy a brace for my broken clavicle. I was shown the only sling they carried and was told that if i needed any other brace I could order it out of there catalog which would take 2 – 3 weeks. for a break with a heal time of 6 weeks this would not do. I purchased the sling tried it on in the store. It didn’t work for me it felt funny and I didn’t like it. so i brought it back to the counter. she told me it would be no problem and i shouldn’t be charged. I was charged on my debit card. I came in and was told the billing person wasn’t in. I came in 4 more times each time my receipt was copied my address was taken and i was told it would be handled. it is the middle of january, it has not been handled. I have been told I would receive a check but every time i call it is «being processed» and «not ready for me to pick up yet» I will be contacting the better business bureau my bank, and I would recommend to anyone in need of there services to be warned.
* I did receive a check from NHC 1÷16÷13 after going in several times calling several times and finally going in to pick the check up. when i walked in I was greeted with a «i was just about to call you» from the manager Kelli. I still feel that my needs as a customer were not met. It is the duty of every manager and business owner to meet the needs of there customers. I was never given a call, through the whole process and feel that if i had not rigorously pursued the matter it would never have been handled.