The office staff was not helpful at all. Sasha in particular. It’s a known fact now that with most Health insurance, if not all, there is no copay with an annual physical. They still made me pay even though I brought my outline of benefits with me and said I’d have to call my insurance company to verify and they would reimburse me once they hear from them. In my past experience the office ppl usually call the insurance company for you. Now I have had to waste 45 mins on the phone with my insurance company getting this sorted. Another thing that is more frustrating is that my wife went a couple months ago and they called her insurance the day she was there and got it sorted on the spot. I’m not sure why I wasn’t given the same customer service. I know it was only $ 45 but it’s just the principle of the matter. The doctor was great. It was my first time seeing him. Unfortunately because of the office staff I am highly considering going with a new doctor.
Araceli R.
Classificação do local: 3 Azusa, CA
The Front office staff is Rude and Lazy!!! I have yet to speak to him about it. The doctor is amazing, helpful, down to earth I give him 5 stars! If it wasn’t for him I would have changed my PCP a long time ago…
Annmarie M.
Classificação do local: 5 Covina, CA
I can’t believe how many years I have spent waiting endlessly in dingy waiting rooms, dealing with surly nurses, waiting months for an appointment availability and generally dreading calling my Doctor’s office for any reason… Dr. Mehta’s office is spotless, efficient, and equipped with smiling(!!!) office personnel. I did not wait an eternity to see him, and was pleasantly surprised by the entire experience. If you are dealing with grouchy old nurses, waiting for hours after your appointment time, and other indignities, I suggest you make the switch and call Dr. Mehta’s office today. You will be glad you did.
Eric D.
Classificação do local: 5 Rockwall, TX
I can’t say enough about this Doctor and his staff! The office is very clean and cozy, the staff always friendly and courteous. Every-time i am there, i never feel like i am in a production line, where the staff and Doctor try to rush you in and out of there. Everyone actually takes the time to listen and talk to you. 6 months ago Dr. Mehta first saw me, I was 330 lbs. Now i am 240 lbs. This is testimony of how much care and patience this Dr. has for people. After many years of searching for a family doctor, I finally found one.
Jason M.
Classificação do local: 5 Valencia, CA
I been going to Dr. Krunal Mehta for about a year now. Everything from regular check up to a laceration on my head due to a nice baseball. Anyways, I am glad I found Dr. Mehta and his staff, because by far it been the best experience. He is very knowledgeable and takes his time to explain things to me in detail. He never rushes out of the room, and always greats me well. His staff is also very nice, They are always welcoming and courteous. I think I finally found a doctor that I will be going to for a long time. I highly recommend Dr. Mehta!!!