Glendora Digestive Disease Institute

My mom had a procedure scheduled for 10:30 am and was told to be there at 8:45 am. We arrived as scheduled and checked in. She was called into the procedure area around 9:15 am. I was told it will take around two hours so I told the girl at the front office to call me on my cell phone if anything happens as I’ll just step outside. I didn’t get a call but it was fortunate that a nursing assistant was helping a patient outside and was able to get my attention to inform me of the development. My mom asked her to tell me that the doctor was running late and to go have breakfast. So I guess you leaving your contact information is of no use in cases like these.
The procedure itself lasted only 30 minutes then my mom had to stay in recovery for 20 more. The nurse who took care of my mom explained the discharge instructions well and was patient about it. Mom’s only complaint was about the nurse who started her IV line. She said that it was too painful and it felt like it hit the bone that she screamed for it to be removed.
Hopefully she won’t have another procedure done here in the future. She was happier when it was done in the hospital the last time.

The windows in this place are weird. Makes you feel like your in a mausoleumum.
They’re powered white… maybe I’m entering the pearly gates.
Other then that. this is a pretty good place located in a small strip mall next to the .99 cent store. You would never know that this place is here.
Once inside, there is a small waiting room and they are pretty fast with the paperwork. Be alert… and go to the counter and sign in… and ask for the paperwork.
Off you go into a buncha beds in the back… like you see in a mental ward on TV. But I’m not there for that…
Endoscopy and colonoscopy. They check your front door and back door. Go ahead and laugh, but bottom line (shouldn’t use that word) is your all gonna get your bottoms checked someday… just a matter of time.
Nice place… but I didn’t like the nurse waking me up when I was sleeping the best sleep I’ve had in a long time.
I know my zzzzzzzzzzz’s kept everyone nicely awake…

My first time ever having a procedure done, I was extremely nervous and anxious. When I checked in to register, the office staff seemed a bit lost and disorganized. Once I completed my paperwork, it was all a blur because I was whisked in immediately to the prep area, then came a long wait. Like being next in line for take off on the runway. This long wait made me more anxious because there were so many other patients coming in for procedures and I could hear all of their medical history, ailments and their scheduled procedure. This felt awful and definitely did not calm my nerves. After waiting what felt like an eternity, I was then whisked off to the procedure room where I was given a relaxant and the doctor walked in and spoke to me a few words, then I remember waking up to a lady handing me a juice. I was so groggy, thank goodness my mom was there to think for me when they were ready to release me, because they were talking to me and letting me know how the procedure went, but I was out of it. What were they thinking? I made it out in one piece, the waiting was the worst part, but the staff behind the closed doors gave good care. Hopefully, I will not have to come back here anytime soon.