The McDermott Team – Nova Home Loans

I was referred to Nova through a friend of mine’s realtor. I’ve purchased 6 houses-​some investment & some personal residences– & this was by far the worst experience I’ve had with a lender.
The process started out well, but due to a lot of factors (certainly not all being the fault of NOVA), I had to walk away from the deal.
The main issue was communication and a lack of responsiveness. I cancelled the deal two days ago and up to that point had not received a call back from Mcdermott in over a month, when I had left multiple messages– once even saying I really needed a call back that day due to a time sensitive decision I had to make. Even after getting emails from Mcdermott & his team over the last 2 – 3 wks when the deal was almost about too collapse & them saying they were about to call me in the next 15 – 20 minutes– never got a call. My realtor tried contacting them by phone multiple times & would never get a call back.
I’ve never left a review like this, but felt compelled too after the lack of any kind of response during this whole process from someone who I was going to be paying to provide a service.