TH Services

Very unprofessional and lazy. Unfortunately landlord had to use them because of homeowners insurance. Next time I’ll pay out of pocket rather then deal with them.

We had a problem with our mail sewer line. We called three different companies and they quoted us outrages prices. Then I asked my friend if he knew anyone and he immediately said Albert. He was amazing. Not only did he offer us a resolution that would last for a few years but he also explained everything and gave us a better price than we had gotten. Honestly I would have paid more than the other guys with the service he gave. Highly recommend this company. ASK FOR ALBERT!!!

DON’T TRUST THESE GUYS. I have no idea who Victoria S. is, but these guys are scammers. They were the contract service provider through our home warranty company. The contractor told us we had all sorts of installation and venting systems that were «out of compliance with the code» that «needed to be fixed immediately.» It was interesting how when my husband told him we purchased the home less than 2 years ago and that it had already been inspected, that he was all of a sudden no longer concerned about these items. When he completed his report he found $ 750 worth of items that were NOT covered by our home warranty company that we were required to pay for in connection with the installation. None of these items are required and he charged us 4x the actual plumbing/​water replacement permit service fee is in Ventura County. Do yourself a favor and if you have a home warranty company, check and make sure they are not the contracted service provider. If you are doing this on your own, DO NOT HIRE these guys.

Thank you TH Services, you guys are great! I was recommended through my insurance company and was very satisfied with the service. Great customer service, very professional. I would definitely recommend. Honestly was doubting there service at first based on there reviews, but went ahead and contacted the company to get more detailed information on there service and understood that some of the issues other customers had was not the companies fault, it is based on your coverage and the service you need… Thanks again!

This company is hirsed by ANERICAN HOME SHEILD. THEY CAME FOR MY HOT WATER HEATER AND SAID IT NEEDED VENT EXTENSION, T&P AND MODIFICATIONS. TWhen we questioned them and said my husband was a contractor they and he would take a look at what they wanted to do when they came out. they said we wont come nless you approve the fee we are asking for over 350.00 more. i aske d that he explain to my husband what needed to be done he did then refused to come out… we asked that they just pay us and we will hire our own plumer. now fighting with the warrenty company.. Very bad business. now without water heater for day 5 and tomorrow is friday.

DO NOT USE THIS COMPANY. This company came out on behalf of my home warranty. They did nothing. A complete waste of time. I had to have another company make the repairs, and I was still held to pay the fee.

Don’t do it. This is the third time this guy shows up and doesn’t fix the leak in the bathroom. The second time he showed up he parked in the driveway. I asked him to park on the street and he became hostile.
Today once again I asked him to park on the street because he is blocking the neighbor’s garage and he became angry and said he would leave.
Every time he shows up he has a bad attitude and has excuses to not fix the leak.

Had them work for me. Nice and respectful people. Thanks for the job!

HORRIBLE CUSTOMER SERVICE. Doesn’t get worse than this. This is exactly the type of plumber you have been warned about. STAY AWAY. I would give them 0 stars if that was an option.

Terrible company! AVOID!!! This plumbing company was contracted with my home insurance warranty. They were supposed to fix what would have been a simple plumbing issue. They fastened the wrong pipe — only because they were lazy and didn’t have the correct one with them. Had I not noticed it, it could have caused severe plumbing issues down the line.

My first review goes to these guys. They came out to my house to replace a water heater, were very accommodating, professional, and did an outstanding job. I’m happy with their service, and will be using them again in the future.
UPDATE: A late update, but I forgot I had left this comment. A couple months after the installation I noticed there was a water leak outside of my home in an inconspicuous spot. Turns out the pressure release valves attached to the water heater were leaking and in turn causing the water heater to run constantly. I got my gas bill a couple months after (because of winter SoCal Gas was doing estimated bills) and I owed the gas company over $ 500 because the heater was constantly running that entire time!
A simple inspection of the pressure relief valves would have revealed the leak and prevented this and saved me a boat load of money. I ended up paying more than what I saved using my home warranty.
Still giving 3 stars as they were otherwise professional, courteous and accommodating.

I was given this plumber by a home warranty company. I paid the agreed upon $ 50 trade fee to the contractor. They did not disclose that there was anything unusual when they came to the house to diagnose that I needed a new water heater. They called the warranty company and told them I needed to pay an additional $ 45 for Vent Mods and $ 45 for T & P mods. That these were modifications that are not covered by the home warranty company. After talking with a few other plumbers and researching online I found that the Temperature and Pressure valve would be used on the new water heater and there are no modifications but only to reuse it on the new water heater. When I questioned the contractor as to what the vent mods were he said it was because he needed to cut the copper pipe and reattach and that wasn’t covered by the warranty company. In order to replace the water heater the copper pipe needs to be cut and should be part of the cost of replacing the water heater. This is no different than what anyone would have to do to replace the water heater. The water heater is under warranty and is being replaced by the same manufacturer. The contractor asked me if I was a plumber when I was trying to understand why I needed to pay an additional $ 90. The water heater has very few connections and I was sincerely trying to understand why mine was different and not covered. He said he needed to charge these fees for the connection! which as I mentioned should be included in replacing the water heater and the fee that the warranty company pays to TH Services. I would caution anyone dealing with this company to do your homework and verify what is actually being done and what costs are associated with the repair.