Sports Authority

My favorite Sports Authority in Denver, the staff are always friendly, the store clean and organized and easy to navigate.

I have been here a handful of times and I am always treated greatly. The associates here are always willing to help me out and if they don’t have something in stock they will even look it up online and try to find it for me. They have price matched many items here and give me the best deal. There was another associate who spent 30 minutes with me to help me figure out the best set to work out with. He was such a smart and engaging employee. This is one of the best ones I have ever been to.

Gotta love when large chains offer discount codes. Makes you feel like they remember what it’s like to be a just little guy!
Your staff was super helpful and even (successfully) convinced me to buy a golf glove that I didn’t need. #upsell
Love that my Nike golf shoes were available, in my size, and $ 10 off with the Unilocal offer! I’ll definitely be back!

They mislable the price of products. I picked up a basketball from a bin of basketballs marked at $ 9.98, but when i brought it to the check out counter, it rang up as $ 19.99.
The team sports section is a bit messy overall, so i am sure that the instance of my basketball purchase is not an isolated incident. In fact, i get the impression that the mislabling is done by design.
The staff at the check-​out counter were also very pushy about promoting their store card, which i had to say no to at least 3 times, if not more.
I left the store with a feeling that reminded me why i prefer shopping online, and not at these relics of the past.

The worst customer service ever. There was one woman in the soccer shoe area and she spent 20 minutes helping another family… never acknowledged us but we only had one kiddo instead of two. Little did she know that we were planning to buy more than just those soccer shoes… even after that family was done and we were still over there… not even a hello. RIDICULOUS. Take my advice and, though smaller, drive to Big Five and get great service and similar prices. I WILL NEVER WALK INTO THAT STORE AGAIN! I advise the same for you.

Truly one of the worst customer service experiences I have ever encountered and the return policy of this store is terrible. I will not be back!

I will be switching to Dick’s Sporting Goods. I had a bad experience at the Glendale store. I called the customer service phone number to speak with someone and was put on indefinite hold. I decided to go to the website and let them know of my experience. I received an «automatic» response that said a manager would be calling me. I never heard from them. I called again, again indefinite hold. I sent an email again and received the auto response that someone would be calling. That was 2 weeks ago. I guess they don’t really care about customer satisfaction at all!

What a rip-​off! Damage to rental skis? This store need a clue. Rented skis for today. Oh, forgot, you can’t rent skis for the next day until after 3:00 pm It does not matter that you’re there at noon and it would be convenient for you to pick them up then, you have to come back after 3:00. They think you may rush up to the ski area and get a half day free. Crappy policy that should have been a sign. Here is my biggest gripe. I rent two pair of skis and we skied 8 runs on a green, groomed run. Not one rock was hit– no mistreatment in any way. It never crossed my mind the skis were damaged. Never in a million years. Until we return them. They tell me both pairs are damaged. All I know is the skis were used to ski on snow only. They want $ 30 per ski, $ 60 What BS. After 20 minutes of being educated about ski damage I snap. All I can do is yell BS. I know, all I did was ski on them. Was the damage there before? I wouldn’t have known to look. I am left to believe they rent inferior skis or skis that are filled with wax on the bottom. I did nothing improper with those skis and for them to charge me $ 60 is BS. I will never go back to Sports Authority for anything. I will dispute any charges they submit for damages. Now I am going to dispute the rental charge, feeling they rented me crap. Man, I have never been so angry. Can I give negative stars?
Sports Authority just does not care. See response from BBB
Complaint ID#: 75 237 096
Business Name: Sports Authority
Your BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.
Your BBB develops and maintains Business Reviews on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company’s failure to promptly give attention to the matter will be reflected in its Business Review.
You do not have to be ripped off. Stand up to bullies that try push you around.

This is a nice big store, located just east of Cherry Creek shopping center. It is nicely laid out and the people who work there are always friendly and very helpful.

Well I went there today to buy a bicycle and I did. But lets go back to yesterday as I went to REI to order a bicycle everything was going find until I went to place the order. You see if you order something and another store as it its free shipment to the store they wanted me to pay $ 75.00 to ship it to the store. The bike was $ 500.00, and the lady kept telling me Sports Authority as it. I did not to want to pay a $ 75.00 get it from REI. So I told her to have a nice day and went on my way. Got home did some thinking about it, call Sports Authority they had what I wanted went down there and pick it up today. I did forget to check in on Unilocal no big thing. Told Sports Authority my story they may call REI and thank them for sending me there as they like my business.

I have to agree with previous reviewers that Sports Authority (and particularly this location) has a great selection and even better prices. Indeed.
But, my big gripe about Sports Authority is that I literally waited 30 minutes to return an item today simply because I did not have my receipt (I’d purchased it on plastic). I had to call corporate and they had to email the receipt (or I had to take the lowest price on record for the item, which was $ 40 less than I had paid). What a hassle!
Honestly, I’ll stick to REI. Their prices may be a bit higher on some items, but their service and lifetime guarantees make it well worth it to this girl.

If I wasn’t so dang indecisive this shopping trip would have been quick and easy. I was offered assistance by more than one of the associates and they directed me to the item I was looking for. There is an impressive selection of sportswear for women.

I don’t know if it’s because of the holidays of what but they have a ridiculous amount of employees at this location. Like more employees than more customers ridiculous! Since they carry many popular brands, their prices seem to be insane for my non existent budget but to counter that, they have really good sales like BOGO free and 50% off. I went in today because I had a $ 25 instant cash card and found a fleece half off for $ 15 and New Balance socks and only had to pay $ 3 for my ENTIRE purchase. That’s what I’m talking about! If you sign up for their email list, they send you boo koo coupons for x amount of dollars off a purchase.
And I don’t know what the hell is up with the location but I always seem to be running into couples making out here. Not teenagers, adults, it’s like the all the excitement of the new running or camping gear gets them all hot and heavy. To each his own!

I came here in today to get some ski gear-​I needed a helmet and goggles, my brother needed new boots.
As soon as we walked in the door there was an employee ready to greet us and see what we needed. He took us over to the ski section and I checked out my gear while my brother got help finding the right boots.
Their selection is good, especially for a store that covers all sorts of sports. Price are reasonable for what the gear is. You can try all the helmets on and even pair them with goggles for the best fit.
My brother found the perfect boots, though he was pressured a fair amount to buy the more expensive ones-​although, that’s bound to happen when these guys are making a commission.
The cashier was also friendly and made sure he was getting pricing on everything completely correctly.
Overall, this Sports Authority will likely have what you’re looking for, and the staff is great. You can’t go wrong.

Solid store, great service. Yeah, once in a while you’re alone in some department, but just walk around and tell them you need some help & they’ll call someone over right away. In my humble opinion, this beats getting hounded the whole time you’re in the store. Kind of bummed they don’t have a fly fishing department, but it’s not that large of a store. Plenty of good athletic wear/​clothes at decent prices. If you’re looking at something like running shoes (and you actually run a lot), get the extended warranty. When you’re soles start to peel off (say 300 miles or so), you can exchange them for a brand new pair.

Right behind Shotgun Willies!!!
I was very surprised! This place had a HUGE selection of Northface gear for hiking and camping. Like all TSA stores it had great deals on thier clearance racks. I had a 25% off coupon that I got at the Denver Race for the Cure so I bought a XL NorthFace expidition duffle. Original price was $ 160 and after my coupon it was only $ 120!!!
If you look, you can always find coupons for TSA. There’s really only two places I buy gear, TSA and
.

Way better location than most of the others. Staff is friendlier and not as pushy or oblivious.

A nice Sports authority. They have hockey pucks and other hockey accessories. Lot’s of merchandise. New modern store next to target @ colorado and alameda. Friendly staff and managers.