Spa Dg Couture

Got a group on for Christmas and have the worst experience with this business. She takes forever to call you back, and when she does she doesn’t record your appointment time! I called a week in advance to book my appointment… She was very difficult to schedule a time with. We finally agreed on today (¹⁄₁₈) at 215. I call her because the address on Google doesn’t match the groupon, to find out she put us down for 115. Wouldn’t be an issue except it’s already 2pm and she never called to change my appointment!!! Then she demands we reschedule. I’m sorry but I already went around your calendar to get today booked. Put in a refund request to groupon. If you can’t make time for new customers you shouldn’t be able to post on groupon!!! Very disappointed.

I recently purchased a Groupon for two mani/​pedis and was extremely disappointed with the experience. It was very difficult to make an appointment at a convenient time. To add to this, she pushed back one of my appointments within a couple of hours of the scheduled time, and then arrived late because she was running errands. For the second appoitment, she had it down in her books for the wrong time. She then called about 10 minutes before the real scheduled time and wanted me to come in «right now» because she had a cancellation and could move up the time. Luckily, I was already on my way, since it was when I was already scheduled to be there. When I arrived, she spent 5 minutes on the phone marketing her salon.
In terms of the mani/​pedi, I found that cut quite few corners — like lotion, adequate filing/​trimming, and cuticle remover. It was really more of a polish change than a true mani/​pedi. It probably took her 35 – 45 minutes tops. Also, there was a very limited selection of colors available, and I was shocked to see that some of the polish was the less expensive brands like Sinful Colors. It’s probably why the mani didn’t last very long. Also, I had concerns about the cleanliness of the implements. The pumice was white but looked very dirty.
As other reviewers have mentioned, be on the look out up charges. She made it sound like several services were included, but ended up charging me $ 10 for callus remover and scrub.
Also, I didn’t find the environment relaxing. She had daytime TV turned up at a loud volume both times and seemed nore interested in watching it than the mani/​pedi. Plus, I was uncomfortable that she aggressively offered both times to go into my purse for her tip when I was trying to get it out, especially since the service didn’t really warrant it.

For all of you that bought a groupon and were very dissatisfied, I do hope you also sent Groupon that same review and information. I have been dissatisfied with services I received through a Groupon I bought and Groupon has always tried to make it right. Plus, right now they are offering the same groupon for Spa DG Couture. They need to know this company should not be sold on their site.

I am new to the area so I wanted to check out different places first therefore I used Groupon. I got a Groupon for a mani/​pedi. I told the person I spoke with that I had gel nails. She did not mention any conditions to this.
This is not a salon, it is a room with a lot of cloths for sale and someones attempt to make a dollar. THERE is no Spa here!!!
She started with a pedi and would charge me $ 5 dollars for callus remover. She did not let me pick out a color and when I mentioned I wanted a red color she picked it. I did not like it and asked her to stop. My pedi was over in 20 mins, no massage or anything. The next day I still had callus on my back heels. When we got to the gel manicure she was going to remove the gel with a grinder and I said no. I have been told this is not good for nails beds and that is should be soaked off. She did not have tin foil and cotton to soak it off and just put my nails in a dish of acetone to soak. She was so aggressive that it spilled out. I could tell I had pissed her off.
I went instead for a basic manicure no gel and clear coat. again this was done so fast that I was out in less than 50 mins.
I tipped her like I would anyone but she did not deserve it. Don’t use this place

I purchased the groupon for a mani-​pedi. I really wish I had noticed the hidden reviews here on Unilocal.I wouldn’t of wasted my mone. I show up for my appointment, and like others have mentioned this is not a Spa. It’s a tiny space in the back of a boutique in a building full of other small «spas.» This didn’t put me off though.
What upset me was that Gemma didn’t care about the groupon purchased. She upsold EVERY aspect to getting a mani-​pedi besides a coat of polish. Anything you consider to be part of the experience, cost excessive amounts extra. I ended up spending $ 50 on top of my groupon. She didn’t even ask for my groupon voucher or anything, even after I offered it.
If you are willing to spend $ 25 for someone else to paint your nails, go for it. But if you’re like me, and want to soak, have a bit of scrub, and actual choice in colors, then you’re looking to add on quite a bit of money. I mention the choice in colors because I ended up getting upsold into the gel polish because she has about 6 – 7 regular polishes to choose from. None of the colors appealed to me at all. So I ended up going for the gel. I regret it because she ended up buffering my nails down extremely thin.
Overall, avoid this place. Spend your money somewhere else.

I went on to groupon saw a mani/​pedi for $ 25, I called the salon to see if she could get me in the same day. The lady said yes and said don’t buy the groupon I will just give you that price when you get here. I did expect to pay a little more since I was getting gel and acrylic on my two big toes. My boyfriend also went with me and got a pedicure. Somehow she ended up charging us $ 95 for awful service. She didn’t do any hot stones, massage my feet or even put lotion on my hands. There also was only one person when I specifically told her there would be 2 of us. Also in between my boyfriend and my pedicure she didn’t even sanitize the tub. She uncharged us both for sugar scrub and callus remover when neither one of us asked for it, nor did I even need it and I still have calluses left.
On a side note I told her I usually pay $ 50 for the services I received at the place I typically go to and they at least make sure I am comfortable and give me full attention. She was distracted a few times to make appointments, and sell things in her boutique that reminds me of a swap meet. She replied «well I am not some Vietnamese place, I am a real salon». This place is super tacky, disgusting and after my boyfriend gave her $ 100 she complained and asked for tip. I gave her an extra $ 20. We were so upset, that will teach me to ever use groupon places again because I have been burned like this a few times from them.

OK, so here was my GROUPON experience there today… I arrive, they have the water ready for my foot soak, the lady ask me YOU GOT GROUPON?, I say yes, she says, YOU WANT FOOT RUB, I say yes, she says YOU WANT SUGAR SCRUB, now I am wondering whats going on with this because that is what’s printed on my GROUPON, I say why are you asking? She said SCRUB, 5 $, SUGAR, 5 $ EXTRA. At this point I am like lady, do the basics. So the basics were feet in the tub, nails clipped and cuticles pushed back. She asked what I wanted for toes, I said simple french manicure, oh silly me, guess how much that was??? 15 $ and I did not find out until check out. On the plus side, the toes look pretty. So then was manicure time. She shaved my nail bed down so thin, if the gel polish comes off, I am afraid what will happen to the nails! Guess there was a bunch of extra stuff she did that I did not catch because at the end of the hour, I walked out OWING 45 $ on a gifted GROUPON. She tried to sell me permanent makeup, lash extensions, purses, jewelry, and when I couldn’t pull up my GROUPON right away, she said YOU JUST BUY ANOTHER, ahhhh NO THANK YOU LADY, YOU JUST WAIT TIL MY PHONE WORKS AND I GET YOU YOUR STINKING GROUPON CODE! (that last part was me) It felt icky and dirty and she said HOW MUCH YOU GIVE ME FOR TIP, I CHARGE YOU TIP… isn’t the point of a tip supposed to be satisfaction and something you do as a gesture? NOT DEMANDED. Hey, you have extra money to burn, time for a nice staph infection or two, choppy English, this is your place then. If you want a nice relaxing experience, then SPA DG COUTURE is NOT for you…

This is not a salon, it’s a room with a pedicure chair and a manicure desk and that’s it! I had a groupon and the lady kept telling me how the groupon is such a bad deal for her. And then I paid extra for a gel manicure that was so thick I had to pay another nail shop to take it off and even that lady had a hard time getting the gel off my nails. Don’t buy the groupon, not worth it!

Awful service from the beginning. I received a groupon for a spa mani/​pedi. I called five times before I got an appointment. Usually, Gemma would answer, sounded busy, and would tell me that me would call me back — which didn’t happen until the fifth try. When I showed up, the Suite # listed on the groupon was incorrect and there was no way to locate her suite as the name in her door does not read «Spa DG Couture» (which I what the groupon said). I had to find another shop owner who kindly showed me the way. AND THEN, she wasn’t even there. I tried calling her TWICE, she finally called back 17 minutes after my appointment time and asked if I was «at her other shop.» Seriously? She was 30 minutes late, did a decent job, was nice enough, but rushed me out about two Kikuyus after she finished… my nails weren’t dry at all.

I had bought a Groupon for a Mani and peti. like everyone said, it’s not at an actual salon. It’s in a hard to find building with lots of other small businesses for nails, hair and crappy clothes. I had a hard time finding her room and she was on the phone when I tried calling a few times to get better directions. After I finally got there, she had me soak and was still talking to th lady that share the space with her and was on the phone too. I thought it was pretty awkward and unprofessional. She finally turned to me to talk instead of ignoring me and her small talk sucked! She want really listening to anything I was saying. I got really irritated with her trying to up sell me on eveerryything!!! I asked for French on my hands and of course she didn’t tell me until the end that it was an extra $ 10. I figures it would have an up charge but it would have been nice to be informed on what it was when we had been talking about it earlier. And idk I think $ 10 is a little too much since most places only charge $ 5 for it. Overall, the Groupon was barely worth the hassle, the awkwardness, the price jump. I wouldn’t recommend it. I’m definitely not going back.

You should be aware that this is not a spa, it is a clothing store with a small room in the back for various beauty services. It is very clean and well taken care of; for me this being a small room in a clothing boutique was not an issue at all. I purchased a $ 69 Groupon for a full set of eyelash extensions. Gemma was very professional and did a good job. My only issue was she tried to charge me $ 49 for a sealant for my extensions, thankfully I did my research prior to my appointment and know that this extends the life of your lashes but is not necessary. Overall, the cost of my Groupon and the final look were great! I was very happy with the way the extensions looked and with Gemma.

Just so you know, this place is not a salon or spa atmosphere; this is a clothing store with a small room in the back where Gemma does various beauty services. My initial appointment was purchased through Groupon for upper lid eyeliner. I had been wanting this for years but was a bit freaked out about having a tattoo needle that close to my eye, but at that price, I took the plunge. My «groupon» visit was fine. Not great, but I didn’t expect greatness. She informed me that I would have to come back for a touch-​up in 3 – 4 weeks and there would be an additional charge of $ 49 (the groupon price). Fine. I went back for my touchup on Wednesday. She got there a bit late and was not prepared for me. She got me situated and quicky (sloppily) applied the numbing solution on my lids. Unfortunately, she applied too much on my right eye and while I laid there waiting for my skin to numb, the solution seeped into my eye. BURNING! FIRE! LAVA! Tears tears tears… She quickly grabbed what must’ve been saline solution and started squirting it into my eye as she held it open with her finger and then wiped the eye with something… So squirt, wipe, squirt, wipe, squirt, wipe, wipe, wipe, tears, burning, tears, wipe, burning, wipe… Okay, so now my eye is enflamed and sore. One would think that she would have the presence of mind to give that eye a break for a bit and begin the tattoo process on the left (completely fine) eye… NOPE. She grabbed the tattoo pen, stretched out my eyelid and began raking that needle over my lash line. As I am squirming in pain, she says to me «You are really nevous, you need to calm down, you were not as nervous last time, You need to stop squinting your eye or I might tattoo the wrong part.» UM… No, I wasn’t nervous; I was in pain. Eyes are sensitive you see. Anyway, more pain, no empathy, more pain, no patience… Honestly, if she had just given me a minute to compose myself, I could’ve steeled myself against the burning. As it was, she must’ve been in a big hurry to get me out of her tiny little dirty room because there was not even a brief pause in her directive. Once I was finished, she cleaned me up, and when I say «cleaned me up» I mean she wiped my face like I was a dirty, red-​headed step-​child she had to get prepared for family picutre day. That felt great. She then took me up front for me to pay. $ 49 somehow turned into $ 54… She said she had to calculate the tax. TAX? On a service??? I have been an esthetician for 25 years; there is NO tax on service. She taxed me $ 5 for her tip. Tacky…
This is a very very sad story, but not for me, for her. I am in the beauty industry. I have a very nice clientele who are very interested in my beauty tips and secrets. Had this been a good experience for me, all of my clients would be getting her phone number. Now, they just get to hear a good story about practitioners who couldn’t care less about the comfort of their clients.

Gemma was very professional and did a good job. My only complaint is that she put the hard sell on for other services, charged me to have a touch up 3 weeks later (which I did not know about when I bought the groupon), and then asked me how I wanted to handle the tip when I was checking out. The eyeliner application was very thin so if you want it thicker, wider at the corners or whatever, make sure you mention it. I have no complaints about the work area or how she did her job, except that she had me complete forms after the fact when I could barely see.

I came in expecting a bad experience. I went online to read reviews after buying a groupon and saw horrible reviews, but I thought how bad could it really be… BAD. don’t do it. Trash you coupons and save yourself the time

Permanent Makeup — HORRIBLE experience — THis location is a small shop with some ugly handbags and dresses in front. Backroom is where the ‘spa” is and as the other reviewer said it is not organized and appears dirty and unkempt. I told the lady EXACTLY what i wanted and she proceeded to do what SHE wanted. I purchased a groupon for this service but remember this IS PERMANENT makeup… thank God she didn’t do too much or too dark. I also purchased a follow up or touch up visit that she insisted i needed. When i got home and after a few days saw the results i got i decided NOT to go back… even if i was out some money since they refused to give me a refund.
BEWARE of this place and PLEASE don’t be fooled into buying a Groupon!

SHOPPER BEWARE! Initial observation: No sign to note where this place is located. Second observation: This is NOT a spa. It is a small overpriced clothing boutique with out of date prom/​homecoming dresses and some nicer looking jewelry. My friend and I both purchased Groupons to get our eyelash extensions done here. The «spa» is the back room of the shop, dirty carpets, boxes everywhere, dirty bathroom. I was wearing eye makeup and she asked me to remove it – with a used cloth towel and water from the sink. Obviously a bad start. No instructions to «keep eyes closed» were given, so I got glue fumes in my eyes. Awesome. The woman who owns the shop does the ‘application’ along with makeup tattoo – heaven forbid anyone go near that lady with an ink gun. My friend and I were told the lashes last up to 6 weeks. Cool right?! Wrong. More than half fell out the next morning. This place is bunk.

If I could give a ½ star I would, it wasn’t even worth 1 whole star! Let me say that Gemma gave the worst mani/​pedi ever! I purchased a Groupon for $ 25 and that was for a mani and pedi. Basically what I paid for was a «polish». Because I have never had a pedicure where I didn’t get a massage, scrub, etc. Same with the manicure, she never gave me a hand massage, cut my cuticles, etc.
The worst part of all, was when Gemma was cutting my toe nails, she apparently noticed a piece of skin on HER OWN HAND, which she cut off with the same toe nail clippers she was using on me, and then continued to cut my toe nails!!! DISGUSTING and completely unsanitary.
My friend was next, and Gemma did not use new tools or even sanitize the tools she used on me … She used MY dirty tools on my friend.
In all, we paid $ 57 for a polish basically. There was no comparison to a usual mani/​pedi. Don’t ever go here … And if you have a Groupon for this place. Cancel it and get your money back! I’m afraid I will end up with a fungus or something!